Great people and brilliant products. They are just SUCH helpful people. I've now bought a total of 6 of their infrared heating panels, plus controls. AND they put me in contact with an excellent solar... Toon meer
Bedrijf heeft geantwoord
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Products are okay probably not top end and they do have a design flaw in that there’s nowhere for the wire to get through the frame. Brought a few and forgot to use the discount code so they applied t... Toon meer
Bedrijf heeft geantwoord
Whats not to love about Kiasia heating. A great range of good looking, and highly efficient heating products. That not only look hood, but do an amazing job at quickly heating very cost effectivel... Toon meer
Bedrijf heeft geantwoord
Having ordered an 1800w or heater bar I received very fast. Unfortunately the unit was faulty. I immediately emailed Kiasa, spoke to the lovely Ava, explained the issue and was offered a refu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kiasa Heating UK – Efficient & Reliable Heating Solutions www.kiasa.co.uk At Kiasa Heating UK, we are committed to providing high-quality, energy-efficient heating solutions for homes and businesses across the UK. Specialising in infrared panel and heater Bars providing eco-friendly warmth, we ensure our customers enjoy the perfect combination of comfort and cost-effectiveness. Why Choose Kiasa Heating UK? ✅ Innovative Heating Technology – Our range of infrared heaters delivers efficient, instant warmth with minimal energy consumption. ✅ Quality & Durability – We take pride in offering premium heating products that are built to last. ✅ Customer-Centric Approach – With outstanding customer service and expert technical support, we’re here to help every step of the way. ✅ Fast & Reliable Delivery – Get your heating solutions quickly with our efficient shipping services. ✅ Excellent Value – Competitive pricing without compromising on quality. Our Commitment We are passionate about sustainable and energy-efficient heating. Our mission is to make homes and businesses warmer while reducing carbon footprints. Whether you’re upgrading your heating system or looking for a cost-effective solution, Kiasa Heating UK is here to help. 📢 We’d love to hear from you! Your feedback matters. If you’ve experienced our products and service, share your review on Trustpilot!
Contactgegevens
Forum Building, 31a BATH LANE, LE3 5BF, Leicester, Verenigd Koninkrijk
- 0116 488 5150
- customer.support@kiasa.co.uk
- kiasa.co.uk
4,8
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157 reviews
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Great customer service
Great customer service, they advised me on what heaters to buy for my home yoga room.
Delivery was really fast after ordering and one little issue I had was resolved quickly by the extremely friendly and helpful staff. Would recommend.
4 maart 2025
Antwoord van Kiasa Heating UK
Thank you for your kind words! We're glad we could help you find the right heaters and that you had a great experience with our service. We appreciate your recommendation and look forward to serving you again!
Warm Regards
Team Kiasa Heating UK
Quiet
I needed something really quiet as I'm sensitive to noise. I'm very happy with it!
4 maart 2025
Antwoord van Kiasa Heating UK
We're so pleased to hear that you're happy with your purchase! It's great to know it meets your needs for quiet operation. Thank you for your feedback.
Warm regards
Team Kiasa Heating UK
Exemplary service
This is my first purchase from Kiasa. During my so far short period of contact with them, have found their customer care and after sales services to be exemplary. Nothing has been too much trouble. If this level is what can be expected, this will not be my last purchase.
4 maart 2025
Antwoord van Kiasa Heating UK
Thank you so much for your kind words! We're thrilled to hear you've had such a great experience with our team. It means a lot to us, and we look forward to serving you again in the future.
Warm regards
Team Kiasa Heating UK
infrared panel heater
we purchased a panel heater and it is amazing. it has made such a difference to a cold ,damp bathroom with limited space.
we had a small issue with the panel, Kiasa responded to me within 30 minutes !!
panel has been replaced, no quibbles. fabulous personal customer services, makes such a refreshing change. would highly recommend the company and product.
27 februari 2025
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Lisa
Thank you so much for your wonderful review! We're delighted to hear that your infrared panel heater has made such a difference in your bathroom.
Customer satisfaction is our top priority, and we're glad we could resolve the issue quickly for you.
Your kind words about our service mean a lot to us! If you ever need anything else, we're always here to help. Enjoy your warm and cosy space! 😊
Warm regards
Team Kiasa Heating UK
Very happy kiasa customer
Very happy with our new kiasa picture heater, it looks fantastic in our camper, adding interest and heat when needed. Definitely a good purchase, highly recommend this company
Jan
3 februari 2025
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Hi Jan,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your Kiasa picture heater and that it adds both warmth and style to your camper. It's always great to know our products are making a difference. We really appreciate your recommendation and your support!
Best regards,
Ava
Kiasa Team
my experience for kiasa product
I am sharing my experience for kiasa Infrared heating bar and kiasa outdoor heater. Both product is working nicely. I am using heating bar in room in warm room nicely it keep temperature maintained in room and outdoor heater is also work really good and kiasa customer support response is quickly as I call them so I will recommend to buy kiasa product. Now there is good discount going on kiasa product
1 december 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Hansagauri,
Thank you so much for sharing your experience with our Kiasa Infrared Heating Bar and Outdoor Heater! We’re delighted to hear that both products are performing well and meeting your expectations.
It’s great to know that the heating bar helps maintain a comfortable temperature indoors and that the outdoor heater works effectively for your needs. We’re also thrilled that you found our customer support responsive and helpful—we strive to ensure every interaction with us is a positive one.
Your recommendation means a lot to us, and we’re glad you’ve taken advantage of our current discounts. If there’s anything else we can do to assist you or enhance your experience, please don’t hesitate to reach out.
Thank you once again for choosing Kiasa products and for your kind words!
Best regards,
Team Kiasa
smart heating panel
I have order smart heating panel it is working really good.Smart heating panels are a modern and efficient way to heat your home. They combine the sleek design of traditional heating panels with smart technology, allowing you to control your heating remotely. I will surely recommend to my friend and family member
14 november 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your smart heating panel and its modern features. Your recommendation means a lot to us. If you need any assistance, feel free to reach out. 😊
Really good service and delivery times
Really good service and delivery times. Product as promised. Clear instructions. Heater works perfectly. What's not to like?
10 oktober 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Hello Al
Thank you for your positive feedback. We are glad to hear you are happy with the product and with our service. If you do any any further assistance, please get back in touch and we would be more than happy to help :)
Great products at reasonable prices and…
Great products at reasonable prices and good customer service. Happy to help with any questions, returns, out of stock etc.
7 oktober 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with our products, pricing, and customer service. It's our priority to ensure all your questions are answered and that you have a smooth experience with orders, returns, and more. If you ever need any further assistance, don't hesitate to reach out—we’re always happy to help!
Best regards,
Team Kiasa
Excellent Customer Support
KIASA customer support are excellent. On this occasion I needed a copy of my invoice. Each time I have contacted them they have responded very efficiently. They are easy to contact and deal with issues quickly and effectively.
14 juni 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you for your kind words about KIASA customer support. We're thrilled to hear that you found our service efficient and easy to contact. Your feedback motivates us to maintain our high standards.
If you need any further assistance, please don't hesitate to reach out.
Really friendly and helpful customer…
Really friendly and helpful customer support team. They responded to emails really quickly, gave great advice and made me feel like a valued customer. This is the way customer support should be provided. Thanks
28 juni 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you for your kind words! We're delighted to hear that our customer support team provided quick and helpful assistance. Your satisfaction is our priority, and we're glad to know you felt valued. Thanks for sharing your experience!
Prompt delivery of an excellent product.
Ordered the heater on Saturday and it arrived today Tuesday. Excellent service. There was an offer of buy one get one free, just to check the validity of the specially offer I contacted customer services and received a response very quickly. I am impressed both with the products (KA-GLD-20SR) and customer services. The wall mounted patio heaters give out good heat and I plan to install them in our garden gazebo. Very good value for money!
23 april 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you so much for your detailed and thoughtful feedback! 🌟
We’re thrilled to hear your heater arrived so quickly and that you’re happy with both the product and our service. It’s great to know the patio heaters are already making a difference, and we love the idea of them bringing warmth to your garden gazebo. Enjoy the comfort, and thank you for choosing Kiasa!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Kiasa have really gone the extra mile…
Kiasa have really gone the extra mile in terms of customer relations. I have been properly looked after despite my order being not straight forward. The build took a while so it was quite a few weeks before we got the IR heater out of the box and the electrician spotted it was too long for the space we had (sloping ceiling, not enough clearance) so then I had to ask them for an exchange, I needed to send one back and get the new one back out in time to work to our contractor's schedule. All annoying and stressful, but each member of staff I dealt with at Kiasa were a pleasure and have bent over backwards to help. Would recommend!
21 maart 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Kath
Thank you so much for sharing your experience with us! 🌟
We know how stressful it can be when things don’t go to plan, so we’re really pleased we could support you through the exchange and keep everything on track with your schedule. It’s wonderful to hear that our team made the process easier for you — your kind words mean a lot to all of us. Thank you for recommending Kiasa!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Great helpful company fast delivery
Great helpful company fast delivery. Heaters are Great heats up fast perfect for what I wanted
17 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Sharon
Thank you for your lovely feedback! 🌞
We’re so glad to hear your heaters arrived quickly and are working just as you’d hoped. It’s always great to know they’re making a difference right away. Enjoy the warmth!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Customer service is excellent
Customer service is excellent, and the products provided are of the highest quality and if by chance a fault develops, you can be sure of a friendly response.
I would highly recommend both the Company and the products.
23 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Richard
Thank you so much for your kind words and recommendation! 🌟
We’re delighted to hear you value both our products and our customer service. Knowing that our team made a positive difference really means a lot to us.
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Excellent customer service very friendly And helpful
Excellent customer service helpful and friendly highly recommended
22 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Dear Bob
Dear Cliff
Thank you for your kind words! 🌞
We’re so pleased you found our team friendly and helpful — your recommendation means a lot to us.
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Friendly service and very helpful
Friendly service and very helpful. The products are just as they say and work well. I have the picture heater and
visitors say "like the picture" then I switch it on, some visitors say "it's wichcraft !" I'm very happy to recomend "KIASA" to anyone. Cliff.
18 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Thank you so much, Cliff! 🌟
We love hearing how much you’re enjoying your picture heater — and your visitors’ reactions made us smile. It’s great to know the heater is not only keeping you warm but also sparking a bit of “magic” in your home. We truly appreciate your recommendation!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Really good and like the smart…
Really good and like the smart features. It heats up in minutes. Fits well over the dinner to while kids also enjoy doing homework.
9 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Hello Jignesh,
Thank you for your feedback, I am glad to hear you are enjoying the experience with KIASA heating. We would love to serve you in the future:)
Team KIASA
I recently purchased a KIASA Infrared Heater Model KA-HB-12WS.
I recently purchased a KIASA Infrared Heater Model KA-HB-12WS. their technical help over the phone in assisting me set up the App and general operation instructions was the best ever, very helpful, beyond expectations and the heaters great, smart, neat and looks the part, would defiantly recommend.
11 januari 2024
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Hello Andrew,
Thank you for your feedback, we are delighted to hear about your positive experience. We look forward to serving you in the future:)
Team KIASA
Excellent service and really helpful in…
Excellent service and really helpful in booking. Ordered a infrared heater for my room and worked really well thank you.
20 december 2023
Review zonder uitnodiging
Antwoord van Kiasa Heating UK
Hi Aman,
Thank you for your feedback. We're happy to learn with positive review with KIASA IR panel. We look forward to serving you again in the future:)
Team KIASA
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