Kibo Pay Reviews 658

website is easy to use and set up customer service is great.

Crystal is fantastic! She is knowledgeable and helped address and clarify the questions I had! Thank you for everything!

Great customer service and always ready to help.

Very great customer service. Attentive towards making things work for your business. Super easy to use!!

Shirley is always happy to help and is quick to response and resolve any issues that come up in every way possible. Her customer service is always above and beyond!!

I have been with Kebo Pay for a few years now. If there has ever been a concern it has been immediately resolved. Now with that said, it is seldom that I need assistance. And it is usually for something we did and I need help correcting it. I can't write this review without giving 5 stars to Shirley who has been my go to person when I need help. She is always available to assist. Either by email or phone. She reaches out to you within minutes not hours or even days. A professional. I have recommended Kebo to establishments that I see on their own charging customers to use a credit card. Why bother, let Kebo do the work for you. I give 5 stars to Kebo and 6 stars to Shirley

Kibo is the perfect fit for our small business. Our customer's who use their credit cards to pay now pay the processing fee and we get paid the next day instead of in 3-4 days as before.

Great customer service. Ryan is always readily able to help with any concerns

Fast call back. Has good ideas

Ryan is awesome! He is always prompt and friendly even when I have silly questions. The support line people are also so helpful and patient.

Kibo is great to work with!! Ryan my salesman made it very easy. They did everything they promised!

Shirley answered my questions, explained a bit about a rate review, and reserched PCI compliance and resolved the issue and arranged for a battery for my desk processor to be sent all in one call!

Have had a wonderful experience so far with Kibopay, and especially with Mike Klimczak who has been more than helpful anytime we have a question or concern. He goes above and beyond and is a delight to deal with at every turn. Initially we met with a little resistance from patients who were reluctant to pay the additional procurement fee, but now the platform seems to be working smoothly for us. We are grateful to get our fees deposited to our bank account in full without having to lose out on the myriad of credit card charges we used to previously get billed for. Would highly recommend trying out this cc processing service with Mike.

When our clinic started looking for a processing company that would benefit both us and our clients, we found KiboPay. We've been with them for 1 year now and we have had zero regrets. Our rep Maria has been helpful from day one--no question or request was too big or small or put on her back burner. She helped guide us through the start-up, any hiccups (on our side), and in our expansion as well---all with a smile in her voice. We can't recommend them highly enough for your business. You won't regret choosing KiboPay for all of your client payment needs.

As always the Kibo team is ready to help and take care of their clients with a simple phone call no matter what. Maria spent over an hour on the phone with me to resolve a few important issues which today is almost unheard of. Thanks Maria!

Ryan, your the best part of Kibo Pay :]

Great customer service. We have called a few times on things we were not sure how to process and they are more than happy to walk you through everything

Excellent customer service. My only regret is that I didn’t change credit card processing to Kibo Pay earlier. The transition to Kibo Pay was very easy. I’ve already recommended to several friends who own their own businesses. Take the jump, save on processing fees, you won’t regret it and you’ll never go back.

Beware of Kibo pay as know as Merchant Lynx Services. The sale representative said the only fee I need to pay is the monthly fee. However after 3 months, they began to charge me monthly fee, terminal paper fee,, plus credit card terminal insurance fee. I called them, they said it is new policy. If there is new policy, why they don't send it to their client first. The sale associate said there is month to month basis, so I canceled my account with them. After I closed my account, they still charged me addition one month fee plus terminal insurance fee, because I have to give them 30 days notice. I didn't say anything. Unfortunately, it just the beginning. They have been constantly keep withdraw money from my bank account for credit card processing terminal insurance fees. They refunded me at the beginning, so I wasn't pay attention to it. After 11 months, they charged me again, I called for refund, they said they will refund me. I waited for three months, and I didn't see any refund, instead they charged me $199 more. I called them again, they said after 90 days, they can not give me the refund.

Beware of this Fraudulent company!