Kibo Pay Reviews 658

Ryan and team were awesome to work with. They were on the ball and made the transition super easy and efficient.

I would give zero stars! I had Kibo for a few years and should only pay monthly fees. Every year I was charged ( money taken from my account) annual fee as they couldn’t set their system right.
Now, I’m out of business for 11 months and annual fee was taken again from my account. Takes time and effort to get it back. No warning, no email just - money gone. So run ( don’t walk) from doing business with Kibo.

Great product and great help setting up.

Very helpful and attentive to our needs

Shirley has been great, informative and helpful. Kibo has been easy to transition to.

We are a small Dermatology office. For our practice, using Kibo has been a great experience. It is efficient and easy. They do all the work for you! Shirley is our representative that set us up and I can't say enough nice things about her. She is a definite 10 out of 10 for us! She answers our concerns immediately and is so on top of her job! The entire experience from implementation to our current use has been seamless and easy. I highly recommend Kibo Pay for any business that is tired of paying all the cc fees!

We have been using Kibo for a little while at our small pharmacy for card payments when our old system was charging us way too much. It has been great and the support is wonderful. Ms Crystal has helped us in all our learning curves and helped me today with an especially annoying refund that would not work because of the credit card company. She walked me through it and it was finally fixed after weeks of back and forth with the customer and bank. Thank you Ms Crystal. Highly recommend.

Maria, my rep, responded quickly to any of my questions or requests. She is very accessible. She picked up almost anytime we called and if she missed our call, she would call back shortly.

Shirley is amazing to work with. Knowledge, competent and efficient. Made the transition seamless.

I've been dealing with Shirley and she has been so helpful for when the times I've needed her. Thank You Kibo for everything and thank you Shirley being such a wonderful contact to reach for help!

Everything is as expected and Crysal was a big help!

Our credit card processing company was charging as much as 13%. The rates have just kept going up. Ridiculously unfair for us to have to absorb that for our patients. 3.75% is reasonable and the patients pay that now. We haven't had any complaints thus far.

We have been quite happy to date with Kibo pay. The system and setup was extremely simple and it is helping us to save a lot of money in fees.

Maria is such a charming, smart and helpful young woman! She explained all aspects of using kibopay and was very easy to use! She has made our lives simple and financially rewarding! She always replies to my questions. She is the best!! THANK YOU MARIA!!💕❤️🥰🏀

Love working with Shirley from Kibo! Number 1 she is available and accessible to figure out any issues in set up or any other part of the process. In todays market customer service seems automated and I really appreciate able to communicate on the phone by text or voice to get the job done! Number 2 the systems that are offered work great and the customers are satisfied too which makes my job easy!

They have and are still sorting out my menu program to suit my needs. Found them very helpful

This is so much better than what we were previously using.

The best value in this industry! Excellent customer support from setup to the end user!

Ryan was very informative and made the transition very easy!