out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This company rocks! The service is awesome and amazing! The shipping very fast! Keep up the awesome job!Customer service should be everyone first priority in this day and time! I love getting 45% off... Toon meer
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We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and... Toon meer
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I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Toon meer
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Bedrijfsgegevens
Over Kika Usa
Geschreven door het bedrijf
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
Contactgegevens
KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, Verenigde Staten
- 1-929-810-3980
- support@kika-usa.com
- kika-usa.com
4,4
Uitstekend
493 reviews
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Antwoord van Kika Usa
Rebecca,
Thank you for your feedback! We’re glad to hear your orders arrive on time and that your dogs love the food.
We truly appreciate your continued trust and support!
Warmly,
Superiorcare.pet team
I love the product just a little more…
I love the product just a little more expensive than I think it should be.
13 oktober 2025
Antwoord van Kika Usa
Timothy,
Thank you for your feedback! We’re glad to hear you love the product. We understand your concern about the price - our goal is always to provide the highest quality ingredients and standards to ensure the best for your pets.
We truly appreciate your support and understanding.
Warmly,
Superiorcare.pet team
Easy and fast delivery
Easy and fast delivery, my pets love the food and I have already seen improvements
12 oktober 2025
Antwoord van Kika Usa
Mary,
Thank you for your feedback! We’re so glad to hear your pets love the food and that you’ve already noticed improvements. It’s great to know the delivery was easy and fast too!
We truly appreciate your trust in us and look forward to continuing to support your pets’ health and happiness.
Warmly,
Superiorcare.pet team
I spoke with a representative on the…
I spoke with a representative on the phone. I was able to place my order quickly. It was delivered in a reasonable time frame.
7 oktober 2025
Antwoord van Kika Usa
Steve,
Thank you for sharing your experience! We’re glad to hear our representative was able to assist you and that your order arrived within a reasonable time frame.
Warmly,
Superiorcare.pet team
Order correct and on time!)
6 oktober 2025
Antwoord van Kika Usa
Jamie,
Thank you for your feedback! We’re glad to hear your order arrived correctly and on time.
We truly appreciate your trust in us and look forward to serving you again!
Warmly,
Superiorcare.pet team
My senior dog got severe abdominal pain…
My senior dog got severe abdominal pain and was vomiting for days. He had to go to the urgent care and receive an injection for nausea and iv fluids. If you are thinking of switching your dog to this food, please don’t! It’s dangerous.
24 september 2025
Antwoord van Kika Usa
Emily,
We're really sorry to hear about your dog’s experience and hope he’s feeling much better now.
We take reports like this very seriously. Our foods are made with high-quality, safe ingredients and go through strict quality controls, but we understand that every dog can react differently to a new diet.
Our customer service team will reach out to you to gather more details and ensure this situation is properly addressed. Your dog’s health and safety are our top priorities.
Warmly,
Superiorcare.pet team
La marca es súper excelente yo uso…
La marca es súper excelente yo uso varios productos y los recomiendo al 100%
1 oktober 2025
Antwoord van Kika Usa
Douglas,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying our products and recommending them so highly.
Your support means a lot to us!
Warmly,
Superiorcare.pet team
My 5 month old white Chihuahua puppy…
My 5 month old white Chihuahua puppy will not eat your white fish kibble for white junior dogs. What can I add or do to encourage my pup to try your kibble? I was so looking forward to using your product to help keep
My puppy white. Thank you.
1 oktober 2025
Antwoord van Kika Usa
Katherine,
Thank you for your feedback! We’re sorry to hear your puppy isn’t taking to the White Fish Junior kibble right away.
You could try adding one of our wet food toppers or a little bit of warm water to enhance the aroma and make it more appealing. If that doesn’t help, you might consider trying a different protein source, such as our Salmon formula, which some dogs find more enticing.
We hope this helps your little one enjoy mealtime!
Warmly,
Superiorcare.pet team
I still haven’t receive my order that…
I still haven’t receive my order that was placed on August l was told it was going to be shipped on August 23rd and I’m still waiting what is going on!
26 september 2025
Antwoord van Kika Usa
Brenda,
We’re very sorry for the confusion and delay. According to our records, your order was placed on September 19th - not in August. As we mentioned in our email, there was a technical issue that caused a short delay in fulfillment.
Your order is now on its way, and the scheduled delivery date is tomorrow, October 7th. We truly appreciate your patience and understanding.
Warmly,
Superiorcare.pet team
I can’t change my subscription without…
I can’t change my subscription without emailing the company. Wet food is out of stock. So far the one white dog with the tear stains doesn’t like your kibble.
2 oktober 2025
Antwoord van Kika Usa
Mary,
We’re sorry for the inconvenience you’ve experienced. You can manage your subscription directly through your account or by using the link provided in the initial email when your subscription was created - no need to email us.
The good news is that all our wet food options are now back in stock. We hope your dog will warm up to the kibble soon, but we appreciate you giving our products a try.
Warmly,
Superiorcare.pet team
My dogs LOVE the food
My dogs LOVE the food - they run when they see me get their dinner ready!
My orders have been very prompt. Love Superior Care!
24 september 2025
Antwoord van Kika Usa
Mary Ellen,
Thank you for your wonderful feedback! We’re so glad to hear your dogs love the food and get so excited for mealtime.
It’s great to know your orders have been prompt, and we truly appreciate your support!
Warmly,
Superiorcare.pet team
This company has excellent customer service for answering any questions you may have ! I feel the prices are extremely reasonable! I love having my dogs food on autoship and they deliver very quickly
When I adopted my Siberian Husky he was already on the food for light and white coat fur ! I love it ! It. It keeps his fur nice and shiny ! He also loves the treats as well ! I want to begin the transition of the adult food for him ! It agrees very well with his digestive system !
27 september 2025
Review zonder uitnodiging
Antwoord van Kika Usa
Jodie,
Thank you for your wonderful feedback! We’re so glad to hear you’ve had a great experience with our customer service, pricing, and quick delivery.
It’s fantastic that your Siberian Husky is thriving on the Light & White Coat food, with a shiny coat and healthy digestion. We’re happy to know he enjoys the treats too, and we’ll be here to support you as you transition him to the adult food.
Warmly,
Superiorcare.pet team
My dogs love the food .
My dogs love the food .. and I love that they have tiny kibble for mini breeds . And the tear stain formula works great !
2 september 2025
Antwoord van Kika Usa
Lora,
Thank you for your feedback! We’re thrilled to hear your dogs love the food and that the tiny kibble is a perfect fit for your mini breeds. It’s wonderful to know the tear stain formula is working well too!
Warmly,
Superiorcare.pet team
I love Superior Care
I love Superior Care! The food was delivered in a timely manner and I'm very satisfied.
2 september 2025
Antwoord van Kika Usa
Blanca,
Thank you for your kind words! We’re so glad to hear you’re satisfied with the food and that your order arrived on time. Your support means a lot to us!
Warmly,
Superiorcare.pet team
Antwoord van Kika Usa
Christina,
Thank you for your feedback! We’re so happy to hear your dog’s eye stains have diminished - it’s wonderful to know the food is making a positive difference.
Warmly,
Superiorcare.pet team
The product came as described very…
The product came as described very quickly, but it didn’t give me a chance to change the shipping address away from the billing address and when I contacted customer support to change the shipping address, they referred me to Amazon, but I didn’t make the purchase on Amazon so I had to go pick it up at a different house
1 september 2025
Antwoord van Kika Usa
Renee,
We’re very sorry for the mix-up with your shipping address and the confusion that followed.
This won’t happen again, and we truly appreciate your understanding. We hope you and your dog will love the product!
Warmly,
Superiorcare.pet team
I ordered the salmon
I ordered the salmon, my dog did not like it , so I ordered the white fish which he will eat sometimes and it came in 2 days. It hasn’t taken care of his allgeries yet or his eyes, but am still trying to see if it works .
31 augustus 2025
Antwoord van Kika Usa
Connie,
Thank you for sharing your experience! We’re glad the White Fish food arrived quickly and that your dog is willing to eat it. It can sometimes take a little time to see improvements in allergies or tear stains, so we appreciate your patience as you continue to monitor the results.
Warmly,
Superiorcare.pet team
My Bichon Frise Loves the Salmon
My bichon frise has eaten this food his entire life - specifically the Salmon small kibble in the 22 lb. size. It does a good job reducing brown discoloration under his eyes and he tolerates the food very well. I found out about this food from my dog breeder - my dog is one of the grandchildren of Misoko of Tauro Kennels. Only problem with this food is it's currently sold out and we need it. Now. Hope this isn't a recurring problem.
4 september 2025
Review zonder uitnodiging
Antwoord van Kika Usa
Nancy,
Thank you for your feedback. We’re very sorry for the inconvenience! This is not a regular issue - usually, we have all products in stock. The Salmon Small Kibble in the 22 lb. size should be back in stock within a week or two.
We truly appreciate your patience and your continued trust in our food for your Bichon.
Warmly,
Superiorcare.pet team
Fast shipment
Fast shipment
Sadly shipping cost is very high and would be an important consideration for future purchases
28 augustus 2025
Antwoord van Kika Usa
Esther,
Thank you for your feedback! We’re glad to hear your order arrived quickly.
We understand your concern about shipping costs, and we’d like to mention that we offer free shipping on all orders over $70, which can help make future purchases more convenient.
Warmly,
Superiorcare.pet team
My Simba is a happy dog
Yes Mi simba ,is my dog name love very much, his tears stop no more tears,and now hw looks great.
12 augustus 2025
Antwoord van Kika Usa
Clara,
Thank you for sharing this wonderful feedback! We’re so happy to hear that Simba’s tear staining has stopped and that he’s looking great.
Warmly,
Superiorcare.pet team
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