kingsdeneproperty.com Reviews 

220
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kingsdene has provided an excellent service throughout our tenancy. We would definitely recommend them. They are very professional and friendly. Especially, Catherine Payne - we never had any difficul... Toon meer

Beoordeeld met 5 van de 5 sterren

They made our experience as easy as possible, they replied to all of our emails very quickly and made sure the process went as quickly and smoothly as possible. they have been very helpful, expecially... Toon meer

Beoordeeld met 5 van de 5 sterren

Once again I'm incredibly happy with my experience with Kingsdene. Their attention to costumer service is outstanding. I would like to shout out Faye Hamilton for her brilliant work with us... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very resp... Toon meer

Bedrijfsgegevens

  1. Vastgoedadviseur

Geschreven door het bedrijf

One of the North's leading estate agents focused on urban living and with a reputation for delivering above and beyond client expectations. Our team offers an unrivalled service in all aspects of the residential property market.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

220 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(220)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Not just a fair weather Management Company

Sam, Laura and Team have been managing my property in Leeds for many years under the banner of JLL.
Recently I had a change of tenant where there were some issues to be resolved in relation to the tenancy that ended. Sam co-ordinated all the works required and handling of the deposit with diplomacy and achieved a very fair outcome for all parties, and Laura tailored the new tenancy agreement to cover the incoming tenant's specific circumstances. I feel the quality of a management company always shows when there are issues to sort rather than when it is plain sailing.

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Responsive, efficient and helpful

Many thanks for responsive and efficient agent, Paula. She has been helpful all the way through and has good recommendations on the use of the solicitors.
Thank you very much.

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Massive thanks to Chris for…

Massive thanks and appreciation for Chris at Kingsdene Manchester who made my experience in renting, top tier. Chris was extremely thorough & helpful, always readily available for questions and went the extra mile to show me around the surrounding area I’m now living in and I couldn’t happier. Would highly recommend Chris as your Sales & Lettings consultant.

16 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased a flat in…

I recently purchased a flat in Manchester with the help of Josh and Mark from Kingsdene estate agents. I had a fantastic experience from start to finish. Josh and Mark were incredibly knowledgeable about the local area and the property market, and they were always available to answer my questions. They also went above and beyond to help me find the perfect flat for my needs.

One of the things that made my experience so great was the level of personal attention that Josh and Mark gave me. They really took the time to get to know me and my needs, and they were always willing to go the extra mile to help me find the right flat. For example, they showed me flats that were not even on the market yet, and they even helped me negotiate the price of my flat.

I was also really impressed with the level of communication that Josh and Mark provided. They kept me updated on every step of the process, and they were always available to answer my questions. This gave me peace of mind knowing that I was in good hands.

Overall, I had a fantastic experience purchasing my flat with Kingsdene estate agents. Josh and Mark were incredibly helpful and knowledgeable, and they went above and beyond to make sure that I had a great experience. I would highly recommend them to anyone looking to buy a property in Manchester.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Their property management team offer…

Their property management team offer absolutely no apology and zero regard for their offenses and should not be in the business of customer service.

12 augustus 2023
Review zonder uitnodiging
Logo kingsdeneproperty.com

Antwoord van kingsdeneproperty.com

Hi Marty, thanks for your review and I'm sorry to hear you've had a negative experience. If you would like to discuss this further or email me further details of your complaint, I'd be happy to try and resolve this for you. My email is oliver.dolan@kingsdeneproperty.com

Beoordeeld met 5 van de 5 sterren

Huge thank you to Lauren who I dealt…

Huge thank you to Lauren who I dealt with at Kingsdene. Lauren was the one person throughout my house buying experience that delivered super clear communication, explained the process properly and just generally provided support. As a first time buyer it can be really overwhelming, but Lauren made it all so simple, she was a pleasure to deal with. Thanks to Lauren and Kingsdene i'm now settled into my new home that I love!

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely experience

was the new tenant from a tenancy swap, the process went smooth and fast would like to give an applause for the professionalism especially to Catherine Payne, she had been a great help with everything and would always answer my questions and explain them in detail. truly appreciated all her assistance :)

8 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great lettings agents for tenants..

Really attentive property manager in Andrii, also helped us with our relationship with the landlord and had our best interests as tenants. Andrii was always quick to reply and always had an answer to any queries and made life as a tenant as easy as possible.

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Treatment as a Tenant in the UK

We found a building we were interested in and contacted Kingsdene directly, they were very quick on their feet and we were able to secure a let the same day. So impressed with the professionalism and how well we were treated, in particular Kseniya - she worked so hard for us and we felt very well taken care of. Would work with them again 100%.

7 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

I had a very recent bad experience with the Manchester branch. Very unprofessional!
I viewed two properties, and I did offer on the spot, and both were available; they said no offer. The agent promised to send a message with all the necessary details. I received nothing, and I had to chase them by email and phone calls many, many times, and luckily they responded to the last call on next day to tell me, "It's my bad; I forgot to send the message and that someone this morning already paid the deposit", I ended up not having the opportunity even to submit an app. I made an offer on another property on the phone, which was available, and had to chase it multiple times. I don't appreciate the lack of transparency and unprofessionalism!

25 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Manchester team!

As a FTB, I was super stressed during the process but the sales team really went above and beyond. They were always available to answer any queries I had, not to mention booking extra viewings just to be sure the place I was buying was the right one. Even after completion, they are still there to advise and honestly I couldn't hope for a better support during the purchase. Would definitely recommend!

21 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

I recently used Kingsdene to filing a new tenant for my apartment in central Manchester. Katie Henstock was amazing. Professional and diligent and found me a new tenant within 2 days. Handled all of the paperwork so it was effortless for me and my wife. Tenants have been in for a while now and are lovely. Big thanks to Katie for sorting this out for me with a minimum of fuss and effort on my part.

10 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing service

My boyfriend and I were looking at properties to rent however the letting agent wasn’t able to answer the most basic of questions about the property like the council tax bracket. We were eager to put a deposit down on the property and get it sorted that day; however, their system of applying through a simple text message is not an efficient method. My largest issue with the company is the lack of communication. I understand the the property market is very busy right now but that is no excuse for us having to send multiple messages and calls and having to wait ridiculous lengths of time for a simple answer to offer enquiries. On review of their service it might be that we dodged a bullet as it’s doesn’t fill me with confidence that they would be competent letting agents.

18 juli 2023
Review zonder uitnodiging
Logo kingsdeneproperty.com

Antwoord van kingsdeneproperty.com

Hi KC, thank you for your feedback and apologies that you have had a negative experience with us. Please could you email me at oliver.dolan@kingsdeneproperty.com and I will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

Excellent support from the team of…

Excellent support from the team of Kingsdene Property Manchester who always provides professional services for lease and management of my property in Manchester. Special thanks to Catherine Payne who always listens, provides professional advice, and addresses to my concerns or questions.

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A big thanks to Kingsdene Manchester

A big thanks to Kingsdene Manchester and particularly Andrii. They helped resolve a less than straightforward move out, professional and empathetic at all times. Thank you.

16 juli 2023
Review zonder uitnodiging

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