I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Toon meer
Bedrijf heeft geantwoord
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Toon meer
Bedrijf heeft geantwoord
Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Klass - Affinity Sterling Mills
Geschreven door het bedrijf
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Geschreven door het bedrijf
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Contactgegevens
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Verenigd Koninkrijk
Get 15% Off Your First Order
4,7
Uitstekend
130 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Patricia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Beautiful clothes
Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are very good too. Thank you Klass.
11 maart 2026
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Debra, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
First class service
5 januari 2026
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Paul, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Annie, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Really like my tunic top its exactly…
Really like my tunic top its exactly the colour I was looking for. Thank you
9 december 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Disappointed with customer service
I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good
31 oktober 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.
Very well
Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.
30 oktober 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
I have had a bought clothes from Klass…
I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.
7 oktober 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
fitted like a dream
My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.
13 oktober 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Well worth a visit lovely clothing 👍
Excellent service fast delivery too would recommend ⭐️
13 oktober 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Having something i liked
30 juni 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Antwoord van Klass - Affinity Sterling Mills
Good Morning Cynthia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Delivery was quick
Delivery was quick. Unfortunately I had to return one item but their return system is so easy.
7 mei 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Jill, thank you for taking the time to write us a review. I am pleased to hear that you are satisfied with our service, however I am sorry to hear that one of the items wasn't for you.
Poor lighting in the newly furnished…
Poor lighting in the newly furnished tillicoultry store. Very off putting.🙄
8 mei 2025
Review zonder uitnodiging
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Alison, I am sorry to hear that you had an unpleasant shopping experience whilst in-store. However, I hope we can still welcome you back in the future.
Lovely dress feels great on just sent…
Lovely dress feels great on just sent for another one in different colour
30 april 2025
Antwoord van Klass - Affinity Sterling Mills
Good afternoon
Thank you very much Brian for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Beautiful clothing at a reasonable…
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t always a vibrant as the photos made out. Imagine my delight when the I opened the package, and to my delight the colours were just as described!
30 april 2025
Antwoord van Klass - Affinity Sterling Mills
Good afternoon
Good Afternoon Tracey, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Very helpful told me step by step was …
Very helpful told me step by step was happening and came on time
19 maart 2025
Antwoord van Klass - Affinity Sterling Mills
Good morning Christine
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
Jacket overpriced
Service is excellent.
I just felt the jacket was not worth the price, even with the discount off. It was very very lightweight and reminded me of a kagool type jacket.
Not what I was looking for. Looked lovely on the photo.
21 maart 2025
Antwoord van Klass - Affinity Sterling Mills
Good Afternoon Margaret, I am sorry to hear that this jacket was not for you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.