Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder. Very good service in store as always good stocking dips and store to store trans... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was great visiting your Langley store . The amount of products on display is amazing . It was a little crowded but very helpful when trying to determine which product you wanted to purchase One... Toon meer
Bedrijf heeft geantwoord
Their variety of tools and accessories. Although I go to places like Lee Valley for quality tools, KMS supplies "cheap" and disposable tools that last one or two projects then break or fail, or sell l... Toon meer
Bedrijf heeft geantwoord
Our companies have been dealing with KMS Tools for 30 years plus and have always enjoyed the great people and honest values over the years. Changes will always happen in all organization, its called... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gereedschapwinkel
- Pneumatisch gereedschap leverancier
- Veiligheidsuitrusting leverancier
- Lastechniekwinkel
- Houtbewerkingsmaterialen winkel
Geschreven door het bedrijf
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contactgegevens
19600 Langley Bypass #300, V3A 7B1, Langley, British Columbia, Canada
- 604-534-4853
4,8
Uitstekend
67 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van KMS Tools & Equipment - Langley
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Knowledge of the staff
when ever I am in shopping for a Item I saw on line.. my email.. if not in stock at the store.. they take the time to locate and bring to my local store..
also polishers I was not that familiar with they.. the member took time to go over what the difference is and what the buffers.. do.. with the sticks of grit.. with there help I am now enjoying.. my projects.. with comfort.. and success.. over all I find the crew there knowledgeable if they do not know they get someone that does and take the time.. to make sure I walk out with the right tool for the job.. my go to store.. and my family too..
23 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Antwoord van KMS Tools & Equipment - Langley
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Best place for tools
Always have a wide selection of tools. Both name brand & no-name brand tools are competitively priced. Staff is very knowledgeable & helpful.
8 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
It was great visiting your Langley…
It was great visiting your Langley store . The amount of products on display is amazing . It was a little crowded but very helpful when trying to determine which product you wanted to purchase
One thing you need to offer is free delivery Amazon is taking over the world but you could compete if free delivery was offered
17 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Antwoord van KMS Tools & Equipment - Langley
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
customer service is mediocre at best
customer service is mediocre at best.
sales people are dismissive of my knowledge and insist that they know exactly what i need when i haven't even explained my job to them fully.
the one guy i see most is especially condescending and when i asked about the return policy he accused me of "borrowing tools". front desk staff are at least friendly, but the POS system they use must be very out dated as ringing up purchases always seems to take far longer than it feels it should.
i mostly buy my abrasives and other consumables here now. the lathe i purchased here was substandard and required significant rebuilding to function properly.
was comparing online reviews for a Miter saw, but i decided that the brands KMS sells just do not rate high enough for my needs and my experience with the lathe left a sour taste in my mouth.
all in all the prices might be decent, but the service and quality do not compensate for it.
ill keep shopping here for my smaller consumables. but that's all they can expect from me from now on.
17 augustus 2023
Mind blowing customer service!
First time shopping at KMS Tools and was amazed at the great customer service. Not only did the sales man tell me where the item was located but took me to it. Couldn’t find exactly what I needed but he insisted they had them.
He didn’t give up. He searched until he found it.
Not only was I extremely happy, but he was happy as well.
All the staff were friendly. Highly recommend shopping here if your looking for that odd tool needed for a vehicle repair.
10 juli 2023
Antwoord van KMS Tools & Equipment - Langley
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
GREAT SERVICE
Very polite and great customer service.
Had what I went for no run around. Definetly will be shopping here in Langley BC. more often.
KEEP UP THE GREAT WORK
5 juli 2023
Antwoord van KMS Tools & Equipment - Langley
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Antwoord van KMS Tools & Equipment - Langley
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
Good selection and pricing
Good selection and pricing. Stock levels can be checked accurately online. Great stores!
29 juli 2023
Antwoord van KMS Tools & Equipment - Langley
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Thanks!
Lots of selection and they have it in stock.
Helpful staff!
What more can I ask for.
5 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
KMS Tools is the best!
KMS Tools is the last, great, tool store!
Unlike a big-box store, there is real service and a real parts department!
8 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
It's rewarding to know you had a good experience with us. We look forward to serving you again.
Langley style
Good selection of tools. I’d shop there more often if the staff members weren’t so unapproachable. If I can’t find what I need I just leave and order it online. I would rather wait than feel like I’ve been a burden.
9 augustus 2023
Great company
I've been going to kms tools in Langley since it was called House of Tools. Great company and great people.
5 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Easy to find what I was looking for
Easy to find what I was looking for. Staff was friendly.
24 juni 2023
Antwoord van KMS Tools & Equipment - Langley
We value your business and are happy to hear you had a good experience. Thank you for choosing for KMS Tools & Equipment.
Craftsman tool set
Picked up Craftsman tool set. Was welcomed with smiles. Staff was very efficient in retrieving my online order. Very positive experience! 👍
14 juli 2023
Antwoord van KMS Tools & Equipment - Langley
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
I ordered something on a Sunday online…
I ordered something on a Sunday online and paid for it. I received an email shortly after opening time on the Monday letting me know that it was available to be picked up. Later that morning I travelled to the store, and within a few minutes the item was brought to me. It was all very straightforward.
14 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Great staff.
Friendly, knowledgeable, and always helpful staff. Lots of stock at good prices. Rarely cannot find what I’m looking for.
16 augustus 2023
Antwoord van KMS Tools & Equipment - Langley
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing for KMS Tools & Equipment.
Antwoord van KMS Tools & Equipment - Langley
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
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