Korean Beauty Shop Reviews 209

Envío rápido y eficaz.
He estado informado en todo momento sobre el estado del envío.
Producto muy buen presentado.
Era un regalo y ha gustado mucho.

Entrega rápida y dudas respondidas
Muchas gracias

Excelente selección de productos y excelente atención antes de la compra. Definitivamente recomiendo esta tienda como un punto de referencia para los/as amantes del k-beauty

Llevo pocos días utilizando los productos pero me encantan. No tienen olor y de momento me van estupendamente

Adorei !! Tudo perfeito

Me gustaron mucho sus productos

This review reflects my personal experience as a customer.
The order was delivered without my signature and without my explicit consent for unattended delivery.
When I exercised my right of withdrawal, the seller relied strictly on the Terms and Conditions and declined any form of amicable solution, despite the circumstances of the delivery. Communication was unilaterally closed.
I recommend that future customers carefully review the delivery procedures and return conditions before placing an order.

SCAM STORE - STAY AWAY

I received an item I never ordered and when I requested for a refund told me the item was in sellable condition or that I could check the brand to see if I like it. He then said he would only refund me if I returned the item in the same condition. I received the item opened and used!!!!! So of course, if I sent it back I will never receive my money back. Plus he doesn't provide a payed returned label. It's a fully scam store!!!

I have reported it to Revolut and also the European Comission. Will get my money back from Revolut and Revolut will persue this matter legally.

Compré el aceite facial Sandawha en Korean Beauty Shop. No era barato, pero según pone en la web la composición estaba bien. Llegó en un plazo correcto, pero venía el frasquito sin estuche, ni caja, ni cierre de seguridad y la fecha de caducidad no está visible. Al abrirlo, noté que olía a rancio, como si el aceite se hubiese oxidado. Les he escrito por varios medios pero nadie me ha respondido. También he dejado una reseña en su web, pero no la han publicado.

Envío muy rápido.
No obstante, decepcionada por relación tamaño precio. Un pack supuestamente de viaje contiene unas medidas tan mínimas que serviría máximo para escapada de fin de semana. Y no lo veo nada completo.
No doy menos puntuación ya que se dispone de marcas que no se pueden encontrar en otras partes, pero la diferencia de precio entre comprar allí directamente y vía web es abismal.

Base que se extiende muy bien gracias a la brocha incorporada. Cubre bien pero es demasiado blanca para pieles aceitunadas.

UPDATES

So guys just letting you know that after I sent them all information and pictures with products/dates, the order of confarmation and a picture of their box with address - no reply. Just silence. 100% SCAMMERS. I have contacted the Department of Trade of Europe in Brussels and will see what they will tell. I also wrote a letter to the oficial shop of the brand Sandawha just to let them know how some online shops in Spane doing business in such a bad way. It is just shoking that people can be scammed so easily and not protected. I also thinking to send a letter to the police in Madrid with all screenshots of my communication with this shop including the purchase receipt. By the way I know for sure that only bad people are able to treat honest people in this way and I feel sorry for them.

24.10.25

Hi everyone. I am still shocked because all products (four of them) which I ordered last week arrived OUT OF DATE. This is absolutely crazy and I am planning to go to the police if they will not give me refund. This situation happened with me for the first time in my life. NOT BUY anything from them!!!!!

25.10.2025.

I have some updates. Yesterday I wrote email and included the pictures of products with expiry dates to this company and this morning they replied me:

"An external company does the packaging, but anyway you send me this after leaving me that review? Also, I don’t see an expiry date everywhere, I’m starting to hesitate. If you are faking this image, anyway it looks like you were doing better at social media slagging us off so why do I have to help you?

Also as you can see guys here under my comment they said "You never bought anything at our store"

ahahaha this is just UNREAL SCAM. I am surprised that they behave with customers this way and still not punished. Because I see here some people faced this issues as well. I lost 124 euro. Probably if you calculate the total amount they defrauded people, they could be put in jail.

I have my official check with the details of this shop. I have ther reply from this morning. Also, I have comment here that they said that I did not do any purchase from their store.

Please, can we (people who suffered from these scammers) unite and contact the police and the costumer protection society of EU.

26.10.2025 UPDATES

What they wrote me:

Says a lot about you that before contacting me to inform about the issue and ask for a solution, you went and posted on Trustpilot first.
I think you will also need a few more things
So, if you’re serious about solving this, you’ll need to send
– Your order number and purchase date
– Clear photos of the product (front, back, top/bottom), the batch/lot code, any date shown, the safety seal, and the shipping label/box if available
– A copy of your order confirmation or invoice
Note for EU cosmetics: products with 30+ months of durability use PAO (e.g., 12M) instead of an expiry date; only items under 30 months show a “best before” date. This avoids confusion between expiry and PAO.
If you’ve left a public comment, let’s be clear: this isn’t a criminal matter and the police won’t help you with this. Making false claims only makes you look bad. If you actually want this resolved, send the batch code, photos, and order details.
Im also keeping this as a proof you’d rather set us on fire and slag us off than co-operate and find a solution.
You say you have proof, but all I see is you making a scene instead of presenting anything real. If you want your bank involved, that’s your call, but I still have no complaint, no proof, and no expert to verify anything. Right now, this just looks like an attempt to get a refund by causing drama.

Just to clarify - I sent them pictures of bottles and cream with expiry dates in my first email! They ignored this fact and said that I did not provide pictures.
So, now I sent them pictures of front/back/up/bottom of all FOUR products; the order of confirmation; a box in which their products arrived. They asked about "the safety seal" - this is crazy because three out of four products arrived even without official product packaging or official product box.

Of course I am expacting only refund because I paid my money and why will I gift my money to people who sell products out of date!

Es la segunda vez que compro y la atención no puede ser más correcta y personalizada. El envío increíblemente rápido y los productos de una calidad excepcional.

Aceptaron mi dinero encantados, pero no enviaron el producto. Me enviaron un correo electrónico diciendo que había incoherencias en mi cuenta (porque soy estadounidense y vivo en Portugal y hago pedidos desde España). Cuando les expliqué las "incoherencias", se negaron a enviar mi pedido y tampoco me devolvieron el dinero. Tuve que cancelar el pago con la compañía de mi tarjeta de crédito. Nunca he vuelto a saber nada de ellos. ¡Cuidado con el comprador!

todo perfecto

Produtos excelentes.
Entrega rápida e bem embalado.

Experiencia de compra malísima no lo siguiente. Pongo una estrella porque es lo mínimo que puedes poner para comentar, pero este comercio y el servicio de atención al cliente, se merece -5 estrellas por poner un número.
Me mandaron un producto en mal estado y caducado y aun así fui tratada con malos modos, insultos, desprecios y hasta amenazas. Gracias a Dios mi banco intervino una vez presentados todos los email y evidencias de este trato y en menos de 1h me hizo un reembolso de todos los gastos. Subiré mi experiencia a todas las plataformas dedicadas al consumidor para que por lo menos, el que las consulte, se pueda ahorrar está mala experiencia de compra y el mal rato por supuesto.

producto que no encontraba en otras páginas de cosmética coreana, perfecto, me encanta!