K-POP HUT Reviews 230

The dynamite shirt I ordered was made very poorly in general with very poor material and the letters were pressed on. The shipping time wasn’t long. The shirt wasn’t the one shown on the website

The hoodie is way smaller than I expected. It was supposed to be a U.S. size but it doesn’t look like it.

The quality isn't the best but it is good enough to wear around the house after laundering a couple times. I sleep in the sweatshirts now and they are very comfy.

I enjoy seeing what is available through BTS ARMY CLUB. I have found several items not available from other outlets which I have ordered a few times (masks).

Amazing keepsake!!! Highly recommend!!!

I forgot my password. I received a response from customer service in a few hours and I got things sorted out.

I gave 5 stars because my order came in a timely manner. The staff at BTS ARMY CLUB are professional, courteous and really care about your order and your happiness with your purchase. I would recommend them!!

My daughter loved her box! It did take sometime to get to us but totally worth it and expected. We will order again.

this site is great with the many BTS products as well as other K-pop groups and items. I love how it's another way for me to connect through my idols by buying their brands and promoting their stuff. I love it here, highly recommend.

Got my keychain fast and they kept me updated during the delivery process

Sweater was perfect! My daughter loved it. True to size. Customer service over Email was very helpful since I accidentally put in wrong address.

All of my purchases arrived much sooner than last year. You guys have stepped up your game. Although I did have excellent Customer Service last year...just that I guess it was a long ride. The merchandise was fabulous and just as advertised. My granddaughter loved everything! Thank you so much and see you for the Holidays!

I really love my product and I am happy with it. I am also happy about the amount of support this store offers.

Very nice, thank you. Unofficial merch but nice replicas.

I loved the specials they had and how easy it was for me to use my credit card and have a prompt service. The items were packaged perfectly so there was no damage at all. Plus they notify you every step your package is at. At the end thank you BTS ARMY CLUB you guys rock.

I made an order in August 2020. Shipping took about a month to get to Washington. I was missing a phone case and the mask was damaged. I e-mailed customer support and they said they would ship out new items. It has been almost 3 months and have sent 3 e-mails since and still have not heard back from anyone if I would be receiving my items or a refund.

I ordered the BTS Dynamite box. I had trouble with tracking (it didn’t give me accurate information on where the package was). Once I received it however, I was happy to see the beautiful and good quality products in the box. I was disappointed that my J-Hope posters were a bit bent around the edges and the hat was messed up a bit from being flattened for too long. Everything else was good though.

The two products I ordered were not sent at the same time and I have to wait an extra six weeks for the second item to arrive which will turn up more than two months after I ordered it. Wasn't until I emailed that I was told that the items were emailed separately.
Never ordering from this place again, only buying official merchandise from an official reseller.

Was fast shipping an love the quality of my dynamite hoodie..

I was kept up to date on my items whereabouts. The item was delivered in a timely manner and was well packaged. Awesomeness at it's best!