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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After communicating with the company and getting a full refund, I am happy. What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If you read the complaints, every single one of them has the same reply, and the email address is a gmail account, very suspicious, you’d think a company advertising all those goods would have a prope... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is a brilliant peeler, shaver of fruit and veggies, I just have to adjust my peeling habits of the cheaper plastic models where I peel towards me. It certainly is the most economical shaver that I... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 36% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Received a very helpful email from…JULIA

Received a very helpful email from Julia who sorted my purchase for me. Her response was extremely professional.

16 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

It is a brilliant peeler

It is a brilliant peeler, shaver of fruit and veggies, I just have to adjust my peeling habits of the cheaper plastic models where I peel towards me. It certainly is the most economical shaver that I have seen so far.

2 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

I wanted to cancel my order I had made…

I wanted to cancel my order I had made by mistake Durian cancelled my order

Thank you so much Durian

Mary Moritz

13 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Deceptive company

Deceptive company, no disclosure that the items ship from CHINA! Took 3 weeks to get to me and was advertised as a good Easter gift.

16 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 4 van de 5 sterren

Full refund

I did receive a full refund for the drain screens that did not fit in any of my sinks. It only took 4 emails and 2 months but I do appreciate the fact that they refunded my total costs. Now what do I do with them?

15 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 4 van de 5 sterren

Excellent Kumocos customer service!

I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed with the customer service representative named Durian. He listened to my request, asked for my input and fulfilled my request for a refund in record time! I would not hesitate to order from this company again because of the fine customer support that I feel I can trust.

10 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 4 van de 5 sterren

Product is fine

Product is fine. Delivery and Tracking information was bad. Don't tink I will do business with you again. I tried multiple times to access Tracking information and the site crashed every time. I sent an e-mail to you customer service and never got a reply. I guess that's why I am not too pleased with your company. 4/8/26.

9 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 2 van de 5 sterren

I was disappointed that the dinosaurs…

I was disappointed that the dinosaurs weren’t 3D the way they appeared on the video.

14 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 1 van de 5 sterren

Advertisement of dinosaur blanket is…

Advertisement of dinosaur blanket is displayed with stuff heads from the blanket like a potrutung stuff head of the dinosaurs.
I have an orthistic grandson and the purpose of my purchase of the blanket is to reduce his ansiety. I’m very disappointed because I fell in your fraudulent advertisement on line.
I’m sure you have parents and grandparents and should not be fooled to purchase an item that is not what you show in the advertisement.
I was looking forward to give this blanket to my grandson but is sitting on the table to return to company. Send stamped return label so I can sent it back to the company.

8 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 5 van de 5 sterren

The ease of delaing with a problem.

The ease of delaing with a problem.
The support staff were efficient and helpful.

3 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 3 van de 5 sterren

We used it on a cabbage and it shredded…

We used it on a cabbage and it shredded fine not that easy to use. Tried it on carrots and went back to my peeler.
Your advertisement shows it’s great but sure not what it showed. I bought 5 gave 4 for gifts wouldn’t do it again.

11 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 1 van de 5 sterren

I never received anything and have…

I never received anything and have heard nothing when I asked for a refund.

7 maart 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 5 van de 5 sterren

The product was exactly as I suspected

10 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

What a rip off

After communicating with the company and getting a full refund, I am happy.

What a rip off. I ordered six Easter eggs. There was no foam or bubbles just an egg that dissolved down the drain, just like the $61.00 I spent on them. The “toy” was less than an inch high dinosaur, very tiny and a choking hazard. Even the dinosaurs would be embarrassed. Total disappointment, kind of like my first boyfriend.

10 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 3 van de 5 sterren

No order received

I haven't received your product yet. So in order for me to give you my experience with my order you must send it to me. When I get your merchandise I can give you a review. Ask me later for an interview and I will gladly submit one again.

11 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Never got my product as of today and…

Never got my product as of today and it’s been over three weeks and when you give me a tracking number that cannot be tracked or found

11 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 2 van de 5 sterren

natural bath bombs not as advertised

Purchased the natural bath bombs for kids. The sales videos are totally false advertising (probably AI)… the foam is nothing like advertised and the toy is a tiny fraction of the one shown in the ad. I would not purchase again. Only gave it two stars instead of one star because it was better than nothing for my son.

11 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Beoordeeld met 3 van de 5 sterren

I didn't like the blanket had NO 3-D…

I didn't like the blanket had NO 3-D affect like it SHOWED in the ad. I like the brilliance but not the deceit.

10 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Beoordeeld met 4 van de 5 sterren

Purse

The quality of the purse fabric was less than expected

7 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

All issues were looked after

8 april 2026
Review zonder uitnodiging
Logo Kumocos

Antwoord van Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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