I am not happy! I ordered a baseball jacket. The tracking says it was oit for delivery for 1 date then the next day it says a delivery exception. I work for the USPS and I know how shipping works... Toon meer
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Lees wat reviewers zeggen
We absolutely loved the personalized jerseys we got for our Aussiedoodles! They looked so adorable sporting their very own team gear, complete with their names on the back. It was the perfect outfit... Toon meer
Bedrijf heeft geantwoord
I ordered some baseball shirts and basketball shirt and short sets in two separate orders almost 3 week ago as Easter presents for my grandsons. Neither order has arrived and Easter is fast approachin... Toon meer
Bedrijf heeft geantwoord
I Want To Personally Thank Ms. Shelly And Gina They Was Extremely Kind And Professional. They Made Every Change I Requested And Made Sure My Order Was To My Liking. The Uniforms Are High Quality And T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.
Flexible Shipping Options with Tracking
Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.
At KXKshop, your custom order is carefully produced and shipped with your timeline in mind.
Ship via UPS, USPS or DHL.
You’ll receive a shipping confirmation email with tracking info once your order ships.
We prioritize quality — only items passing inspection are shipped.
For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.
Contactgegevens
UNIT 917B, 9/F., TOWER A, NEW MANDARIN PLAZA,NO.14 SCIENCE MUSEUM ROAD, KowLoon, Verenigd Koninkrijk
- +1 785-218-7244
- support@kxkshop.com
- kxkshop.com
Antwoord van kxkshop
Thank you for your feedback. We’re very sorry to hear that the shipping felt slow and that the delivery experience did not meet your expectations.
Once an order is completed, we always arrange production and shipment as quickly as possible, and we also provide tracking updates so customers can follow the delivery progress. However, international shipping times can sometimes vary depending on logistics and local delivery conditions.
Your feedback is very important to us, and we will continue working to improve both our processing and shipping times. We truly appreciate your patience and hope to provide you with a better experience on your next order.
Excellent work
28 februari 2026
Antwoord van kxkshop
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the work. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!
Great products good price
The product is always great, its just the shipping time that is could use improvement but that is beyond KXK control.
28 februari 2026
Antwoord van kxkshop
Thank you so much for your feedback and continued support! We’re thrilled to hear that you’re always happy with the product quality. We truly appreciate your understanding regarding the shipping time, and we’re always working with our partners to improve the overall experience whenever possible. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!
Never delivered
12 januari 2026
Antwoord van kxkshop
We’re very sorry to hear that you haven’t received your order. This is certainly not the experience we want for our customers, and we understand how frustrating this situation can be.
Please contact us at support@kxkshop.com
with your order number so our team can investigate the shipment immediately and assist you with a resolution. We appreciate your patience and the opportunity to make this right.
Quick turn around
12 januari 2026
Antwoord van kxkshop
Thank you for your feedback! We’re glad to hear you were happy with the quick turnaround. We truly appreciate your support and look forward to working with you again!
Antwoord van kxkshop
Thank you so much for your continued support! We’re thrilled to hear that you’re always happy with the quality and quick turnaround. It truly means a lot to us, and we look forward to creating more great pieces for you again soon!
They have excellent customer service…
They have excellent customer service and they actually communicate with you to make sure your order is exactly how you want it. Very pleased with this and other orders that I placed.
12 januari 2026
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and that our team communicated closely with you to ensure everything was exactly how you wanted. We truly appreciate your continued support and are so glad you’re pleased with your orders. We look forward to serving you again next time!
Tracking was a breeze and the quality…
Tracking was a breeze and the quality was great!
12 januari 2026
Antwoord van kxkshop
Thank you so much for your feedback! We’re thrilled to hear that tracking was easy and that you’re happy with the great quality. We truly appreciate your support and look forward to serving you again!
Excellent service!
The quality of product is very good and it didn't take long for it to arrive.
12 januari 2026
Antwoord van kxkshop
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the great quality and fast delivery. We truly appreciate your support and look forward to serving you again!
Shirts are awesome!!
Shirts are awesome!!! When I ordered I made a mistake with one of the shirts and they caught it as it was the only shirt with a different design I ordered. So happy they caught it as all shirts were to be the same design just with different names. That is a wonderful company to question the order. They contacted me to verify my order and I told them I made a mistake. So happy they were watching out. Shirts came quickly. Definitely a great company to do business with. Shirts are a nice quality
12 januari 2026
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re thrilled that our team was able to catch the design difference and confirm it with you before production — we always aim to double-check details to make sure everything turns out exactly as expected. We’re so glad we could help correct the order and that your shirts arrived quickly. Thank you for trusting us, and we truly appreciate your kind words about our quality and service. We look forward to serving you again!
Good quality garment and met my need…
Good quality garment and met my need perfectly. I will be ordering more
12 januari 2026
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that the garment met your needs perfectly and that you’re happy with the quality. We look forward to your next order and truly appreciate your support!
Easy to work with
Easy to work with, great customer service, fast response, great product good quality of material.
4 januari 2026
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re delighted to hear that you found us easy to work with, enjoyed our customer service, and are happy with the product and material quality. We truly appreciate your support and look forward to serving you again!
Customer service, where you at??
Ordered from you based on positive comments about reaching out to customers about any questions or concerns. Placed a order and had "57" on front/back, and accidentally put "58" on the shoulders. It was probably a typo, but with these reviews about how you're reaching out to customers, I didn't get a single email/message asking or confirming.
12 januari 2026
Antwoord van kxkshop
Thank you for your feedback, and we sincerely apologize for the oversight. We completely understand your concern regarding the shoulder number and the fact that you didn’t receive any confirmation from us. Your input is very valuable, and we’ll make sure to improve our order confirmation process moving forward.
We’ve reached out to you via email regarding your order. Please check your inbox (and spam/junk folder just in case) so we can assist you further and help correct the numbers to ensure your order meets your expectations.
We truly appreciate your support and the opportunity to make this right.
Antwoord van kxkshop
Thank you so much for your feedback! We’re glad to hear that you’re happy with your custom hoodie. We truly appreciate your support and look forward to serving you again!
Quick turn around d and a great product!
3 januari 2026
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the quick turnaround and are happy with the product. We truly appreciate your support and look forward to serving you again!
Still haven’t received my uniforms…
Still haven’t received my uniforms after more then 3 weeks of waiting. My first order was good my delivery came in on time. but this second one is taking for ever. Im now doubting on ordering a larger order…
31 december 2025
Antwoord van kxkshop
Thank you for your feedback and we’re very sorry for the delay. To help us resolve this quickly, could you please confirm if you have received any delivery or tracking updates for your order? We want to make sure your uniforms reach you as soon as possible and address any issues with the shipment.
The quality for the custom shirts was…
The quality for the custom shirts was really good! I also accidentally duplicated my order, and instead of charging me twice, customer service actually contacted me to make sure it wasn't a mistake (it was). I will definitely use them again in the future.
3 januari 2026
Antwoord van kxkshop
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the quality of your custom shirts, and we’re glad our customer service was able to help catch the duplicate order. Your kind words truly mean a lot to us, and we sincerely appreciate your trust and support. We look forward to serving you again in the future!
Decent service, fast delivery, poor quality material.
Decent service and fast delivery, but poor material quality. We placed a large order of uniforms, and the website was easy to navigate with clear, professional product photos. The ordering process was straightforward. Customer service was generally pleasant, though communication was occasionally challenging due to a language barrier.
Upon arrival and inspection, the uniforms did not meet our expectations for quality. The material traps moisture rather than wicking it away, which is unsuitable for players who will be wearing them throughout a full sports season. Also many of the uniforms had spotty areas where dye did not penetrate enough.
3 januari 2026
Antwoord van kxkshop
Thank you for taking the time to share such detailed feedback about your experience. We truly appreciate your recognition of our service, delivery speed, website usability, and ordering process.
We’re very sorry to hear that the material quality and dye consistency did not meet your expectations. This is certainly not the standard we aim to provide, especially for a large team order intended for a full season of play. Your comments regarding moisture retention and uneven dye areas have been shared with our production and quality control teams for immediate review and improvement.
We would appreciate the opportunity to look into this further. Please contact us at support@kxkshop.com
with your order number and, if possible, photos of the affected areas so we can review the issue and work toward an appropriate solution for you.
Thank you again for your honest feedback — it helps us continue improving our products and services, and we hope to have the chance to restore your confidence in KXKSHOP.
Antwoord van kxkshop
Thank you so much for your feedback! We’re thrilled to hear that everything was fast and literally perfect. Your support truly means a lot to us, and we look forward to serving you again soon!
Excellent deliverable!
Excellent deliverable!! Just as I envisioned it! Thank you - only downer was it was delivered to the wrong address - my vacation home- after I corrected the delivery address and you acknowledged and said you also contacted it! Yet I still had to drive 4 hours to/from my vacation home to get the jerseys-But they look great !!
31 december 2025
Antwoord van kxkshop
Thank you so much for your wonderful feedback! We’re truly thrilled to hear that the jerseys turned out exactly as you envisioned and that you love how they look.
We sincerely apologize for the delivery issue and understand how inconvenient it must have been to retrieve them from the wrong address, especially after the correction was confirmed. This is certainly not the experience we want for our customers, and we truly appreciate your patience and understanding.
Your support means a lot to us, and we’ll continue working to improve our delivery process. We look forward to serving you again!
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