labbaikhajjumrah.co.uk Reviews 

I went umrah for the first time with my family, and booked it with Labbaik Hajj Umrah. Please be mindful, there are a few agents, under the same name. Don't get them confused, like I almost did.

I had never heard of them but saw a lot of positive reviews on TripAdvisor. Although sometimes you read reviews, you can still have bad experiences. I'm not going to lie, I was very sceptical as I have had stories where people have booked and got to the airport and there have been no booking.

I booked my package with brother Eesa. He was super helpful, patience and understanding. He gave good advice and was very efficient in his responses.

He sorted out our hotels, transport from airport to hotels, visas and flights. He even offered transport from Madinah to Makkah, but as we decided to go with train, this was something he couldn't book. Brother Eesa took the pressure of us and managed everything for us. A month before he asked us to send him pictures and within a week he sorted out the visas too. No issues. Honestly amazing service, Masha'Allah!!!

We booked Movenpick in Madinah, highly recommend for family as very convenient and excellent facilities.
Booked Swissotel in Makkah; AVOID at all costs. Very congested, rooms are very poor and issues with lifts.

When we checked in on the Sunday, 27th July 2025, the receptionist couldn't find our booking details. I rang brother Eesa around 9am UK time on a Sunday. He picked up in ONE ring!! I was so surprised by the service. Straight away he sorted the issue (the receptionist was inputting the wrong code, no error on Labbaik Hajj and Umrah side) and stayed on the phone the duration of the check-in.

Brother Eesa booked my transfers within my package. This service was exceptional too. They messaged me the day before to confirm time and location. Then the driver messaged me to introduce himself and his details. They were on time and not a minute late. They message you throughout to keep you in the loop. Highly recommend.

His package price was very competitive too, considering the services he offered.

Overall, I cannot recommend Labbaik Hajj and Umrah enough. Every step of the way they are there with you. Their customer service is impeccable. It really is beyond words. May Allah bless Brother Eesa for his dedication and help. I will recommend them to family and friends and I will definitely be considering them in the future when I go again, insha'Allah.

Excellent and very Efficient service. I applied Umrah visas for my family and within 24 hours visas arrived.
Exceptional Customer Service,
Quick and helpful responses to inquiries and requests were given.
A massive thank you to Zubair Rasool brother who has been very Professional, knowledgeable, kind, courteous and efficient.
Communication was clear and efficient.I highly appreciate that the process was smooth, stress-free and enjoyable.
I Would highly recommend this travel service for Umrah and Haj travels for hassle free service and clear communication.

Brother Adil helped us with a fantastic package. The hotel booked in medina was amazing and the transport services arrived on time. The hotel in medina was also wonderful too. Flights and everything were booked really well. We had a wonderful time and the service provided by Adil was exceptional. We had a wonderful time in the house of Allah May Allah accept our efforts Ameen

I am very satisfied with the services provided by Labbaik Hajj Umrah . Brother Zubair made my Umrah journey easy, comfortable, and memorable. Everything—from the visa process to flights, hotel stay, and food—was well organised, Alhamdulillah . He was very professional and cooperative. I sincerely recommend Labbaik Hajj Umrah to anyone planning to go for Umrah or Haj.

I used LabbaikHajjUmrah to book a family umrah package.
I was very happy with everything. Usman Ahmed was our agent and he was great. He sorted out our package to meet all my requirements and
the price was very competitive compared to other travel agents.
Even though we used the 3 star hotels, they were very good and very close to the masjids. Definitely recommend the company.

I have used Labbaik Hajj Umrah services for the last two years and both my experiences have been 5*.
Essa has been our agent on both occasions and I couldn’t have asked for a better person to deal with our bookings.
From the initial booking enquiry, to the visas and transfers and everything else in between, the service delivered by Essa has been second to none.
Essa has been approachable and available at all times of the day, answering all our queries and worries to the best of his abilities. His understanding nature meant that he has listened to all our family needs to build our packages with ease and comfort and one that was faultless. We couldn’t have asked for a less stressful, hassle-free and enjoyable experience that allowed both journeys to be profound and life-changing.

Special thanks to Brother Essa for arranging a package which met our needs and budget. He was able to assist with many questions and queries that I had and was always happy to listen. He took care of all our needs. I would definitely recommend this company and Brother Essa. Communications were always available and helpful. We have used this company 3 times now.

I had the pleasure of booking my Umrah trip with Esa, and I can’t recommend him highly enough. From the very beginning, Esa was incredibly helpful and supportive, guiding me through every step of the booking process with clarity and care. Even while I was abroad performing Umrah, he remained in touch, checking in and responding to any queries I had almost instantly. His dedication didn’t stop once the trip was over—he continued to provide support afterwards as well.

I can’t thank brother Usman Ahmed enough for the package he put together for my family of 8. He diligently accommodated for my family on the dates requested, and looked into hotel proximity with consideration of my familys needs. The hotels, transport and ziyarat were all on point and to a good budget, he provided advice on value for money, and was in touch through out our journey to ensure we are all ok. My family had a wonderful experience and we can’t wait to go back. Jzkallah once again for this very positive experience.

Usman was so helpful though our whole trip. He kept us updated on any changes with umrah visas (as we performed umrah close to hajj time). Overall very easy to book everything including Ziyara Tours

Alhamdulillah, i have completed my umrah me and my family last week. Alhamdulillah it was so amazing. And for my this whole journey helped
me SHAWAIZ BHAI . He is very friendly and helpful. Jazakumullah, May allah bless u. We look forward to serving you again insha allah.

Alhamdulillah, I have completed my first umrah with my family with Labbaik Hajj and Umrah group. Brother Usman helped us from A-Z throughout our umrah journey, Alhamdulillah it was an amazing journey, and the standard of everything was more than what we have expected. Jazak Allahu khair to brother Usman.

We had a great experience booking our Umrah hotel through this travel agency. Zubair was incredibly proactive and ensured we got the best accommodation for our needs. He was responsive, professional, and made the whole process smooth and hassle-free. Highly recommend their services!

I went on umrah with my family in October unfortunately due to personal circumstances my review comes late

This company is a scam

They sold me a package for five people when the hotel would only accommodate 4 people. The hotel did not allow another person to stay in the room and no bed was provided I make laabaik aware of this but they did nothing to assist. I hand to male alternative arrangements with friends in jedda which meant I had to stay separately from my family.

When dealing with this far from helping the staff were rude and obstructive. When I asked them to confirm there details so I could raise a complaint with the relevant bodies they stopped communicating with me

Even helping with the booking once you land in Saudi Arabia is something they cannot do I had to call the airline myself to organise changes as this service was horrible

All they want to do is charge you extra and not provide a service I will be escalating the complaint

Mr Shawaiz helped me with my visa process and it was an extremely easy and efficient process!

Zubair served me. Great service. Efficient and attentive. Would recommend.

Alhumdulillah me and my family went umrah with Labbaik hajj and umrah our 1st time 1st 10 Ramadan 2025 it was excellent, specially the brother Esa provided us very good service Alhumdulillah I will definitely recommend to everyone.
Thank you so much , brother Esa.

Review of LABBAIK HAJJ AND UMRAH – A Truly Outstanding Experience

I recently had the privilege of booking an Umrah trip for my parents through LABBAIK HAJJ AND UMRAH, and I cannot express enough how incredibly smooth and stress-free the entire experience was. As someone who had never arranged an Umrah trip before, I was initially overwhelmed by the process. However, after reading reviews and randomly selecting LABBAIK HAJJ AND UMRAH, I can confidently say that this was one of the best decisions of my life.

Exceptional Customer Service – A Personal Touch

From the moment I reached out, I was guided every step of the way by Brother Essa, who was truly exceptional. His dedication, patience, and professionalism exceeded all expectations. No matter the time whether it was day or night he was always available to answer my questions and provide guidance. His prompt responses and willingness to go above and beyond made the entire process effortless for me.

Tailor-Made Umrah Packages – Flexibility at Its Best

What really impressed me was the flexibility and customisation offered by LABBAIK HAJJ AND UMRAH. I had specific requirements for my parents’ trip, and Brother Essa ensured that everything was tailored to meet our exact needs. From accommodation to flights and ground transport, every detail was carefully planned and executed flawlessly. I even had multiple changes along the way, and not once did I feel like I was being a burden. Every single request was fulfilled with patience and care.

Hassle-Free Payment Plan

Another aspect that stood out was the convenient payment plan, which allowed me to make payments up to 30 days before the flight. This flexibility was a huge advantage, making the financial aspect of the trip much easier to manage.

A Service That Deserves 6 Stars!

From start to finish, the service provided by LABBAIK HAJJ AND UMRAH was nothing short of perfection. They ensured that my parents’ journey was safe, comfortable, and stress-free. Their professionalism, combined with a genuine passion for customer satisfaction, made this experience truly memorable.

I can confidently say that I will not be choosing any other travel agent for future Umrah trips. In fact, I am already planning to book my 2026 Umrah trip with them!

If you are looking for a reliable, professional, and caring travel agent for Hajj or Umrah, look no further than LABBAIK HAJJ AND UMRAH. Special thanks to Brother Essa your dedication and service truly deserve 6 stars!

Thank you for making this journey a seamless and unforgettable one!

Abdul B Wodud

i used the Lhu services,they are really helpful, brother shawaiz sorted my visa and things for me and my family,i will be using their services again

Ive used labbaik hajj and umrah company for the second year running and will continually to do so in future, again they did what we asked for and as always 10/10 customer service, brother shameer i wanna thank personally who made this blessed trip possible, jazakallah again for your service 👍🏼