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Beoordeeld met 3 van de 5 sterren

A simple order of three pairs of standard Jockey scrub pants, no monograms, no special orders arrived intact but OVER 5 WEEKS after ordering them. I know we are all spoiled by Amazon Prime and other s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Their size guide is not accurate. They insist on buyer paying return shipping- regardless of refund or exchange request. The return shipping they want to charge me for 1 blouse is more than I paid for... Toon meer

Beoordeeld met 5 van de 5 sterren

The small lab coat was purchased for a eight year old girl, who already has determined she will be a doctor some day. Her birthday is going to be celebrated tomorrow,2/20/21. I have already purcha... Toon meer

Beoordeeld met 1 van de 5 sterren

Product took over a month to arrive. and because they didn't inform me that the product was going to be late I ended up purchasing lab coats somewhere else and they refused to refund me. Custo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

530 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Horrible

Horrible. Ordered, paid, and never heard back!!

3 maart 2026
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hello Masha, We have no orders in our system with your name. If you would contact us, rather than write a review, we would be very happy to help you. Please email sales@labwear.com

Beoordeeld met 1 van de 5 sterren

Never replied but we PAID already!

They never replied to our emails and we paid in advance!!!

11 september 2025
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hi Leonard, We're sorry for any issue, but I think you are contacting the wrong company. We do not have any orders in your name and no emails. We respond to EVERY email in a very timely manner. Please call if you have an issue. 800-522-9327

Beoordeeld met 1 van de 5 sterren

Well this is the 2nd part to my…

Well this is the 2nd part to my experience. My order was cancelled without further explanation. They said they refunded me for the order, that depending on my bank when it will actually be deposited.

On to finding a personalized lab coat for my granddaughter.

Happy New Year

25 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Late order

Late order, hostile owner, terrible customer service. Never order from here unless you want your items to be late, low quality and missing in quantity.

2 januari 2025
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hello Stove, We do not have any orders in our system under your name, so we cannot help you with your. I assure you that we have been in business for over 40 years and that is not by accident. If you have an issue, you should contact us and we would help you.

Beoordeeld met 2 van de 5 sterren

I thought that I had ordered a scrub…

I thought that I had ordered a scrub top with a chest pocket, but it came with two waist pockets. I ordered extra-large top and large pants. The top is way too small and I cant even move my arms forward. The pants are too big. Other sets that i have ordered from your store fit much better. I can't return them cuz they have my name embroidered.

14 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dissapointed

It has been 3 weeks and I called and they said it was shipped and we still don't have it. Order #91322

20 september 2024
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hi Susan, We are so sorry for the issue. We have been waiting for US Mail to try tot locate the package and they cannot, so we are reshipping the order.

Beoordeeld met 1 van de 5 sterren

Disappointed

I ordered a lab coat with embroidery, it took a week to tell me it was on backorder. I waited another month and was told the backorder was pushed to another 2 weeks. They shouldn't sell items they know they can't get

29 augustus 2024
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hello, While we understand your frustration, you placed your order after hours on a Friday evening (Aug 16) and we emailed you first thing Monday morning. We told you the back order date was Approximately until Sept 15. Yes, we should have updated you last week that the back order date has been pushed out, so we are sorry for that. The manufacture is having issues with their relocation. We have refunded your order.

Beoordeeld met 5 van de 5 sterren

Never got my 3 lab coats

Never got my 3 lab coats BUT they are coming. I will wait

29 augustus 2024
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

Hi Dr. Lerner,
We're sorry about the delay, but we did email you regarding the back order of this item until Sept 10. Perhaps the email went to your spam, but you should have reached out to us with a concern. Do you want to cancel the order or wait for the coat to become available?

Beoordeeld met 3 van de 5 sterren

There were very few communicationss from…

There were very few communications from the time of the order to the time of shipment to give me a heads up. And when I sent a message of concern the reply was less than friendly! I will be shopping elsewhere for any future purchases!

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

lab coat

The lab coat I ordered is for my daughter, who just graduated with her PhD. The coat arrived quickly and was beautifully embroidered!

20 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Company has nasty customer service and fraudulent practices!

Company has fraudulent practices!! Returned an item by mail and was later emailed that the item is nonrefundable due to the tag being removed which is totally false. I never removed the tag as I new wht the return policy was! I believe they lied upon receipt of the return saying that no tag was attached just to keep or steal my money!!! Don't chance this company in case you have to return something as they clearly will perpetuate fraud to keep your money! Also, customer service sent several nasty and unprofessional replies to me. They reply on a very defensive and personal level which is reflective of a company you never want to order from and foreworn others about as it's your right as a consumer to share your experience about a company be it good or bad. That's what a review is! They think it's illegal to post a bad review when it's your personal experience being given as a customer.

9 april 2024
Review zonder uitnodiging
Logo Labwear.com

Antwoord van Labwear.com

It is unfortunate that you need to act this way. We have been in business for 40+ years, so we can assure you we are not fraudulent, and we deal with returns on a daily basis without any issues. You did return the item Without the tag which is Required by the manufacturer, not by us (as was explained to you). However, even though we did not need to, we offered to send the item back to you at Our expense or to give you a 50% discount. But you would rather fight about it, then work out a solution.

Beoordeeld met 1 van de 5 sterren

Everything was horrible… quality

Everything was horrible… quality, size, cost me to return … never ever again. Worst scam ever

20 maart 2024
Logo Labwear.com

Antwoord van Labwear.com

We actually feel sorry for you. You are a very bitter person. WW are still not sure what the scam is. You placed an order, we shipped you 3 coats and you shipped them all back to us (and complained every step of the way) and were refunded. What exactly is our scam?

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