I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a si... Toon meer
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Lees wat reviewers zeggen
Quick delivery, well packaged so there weren't any breakage. The beers are full-bodied and tasty. I'm trying different bitters each time I order and so far I've not been disappointed. The jingle berry... Toon meer
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Just recently got into cordial after years of drinking soda drinks The thought of drinking flavours that were introduced under a hundred years ago fills me with nostalgia knowing these drinks were p... Toon meer
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My favourite drink when living in OZ, and I’ve struggled to find this drink in UK, until I found this company. Drinks arrived promptly after first delivery went missing (delivery company delivered to... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Lakeland Artisan. We have won over 90 Great Taste Awards as well as various other awards. Our aim is to produce award-winning products, with a special link to Cumbria and the Lake District with all its unique and delicious flavours. Our products are hand-crafted in small batches in Kendal in the English Lake District, using only the finest natural ingredients.
Contactgegevens
Lakeland Artisan Unit 8-10 Kendal Fell Business Park, Boundary Bank Lane, LA9 5RR, Kendal, Verenigd Koninkrijk
- 01539 332416
- sales@lakelandartisan.co.uk
- lakelandartisan.co.uk
4,8
Uitstekend
302 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van lakelandartisan.co.uk
Thank you for leaving us a 5* review Emily, we are delighted to hear that you are loving our Sass! Many thanks Lakeland Artisan
Antwoord van lakelandartisan.co.uk
Thank you for taking the time to leave us a 5*review Chris, we are delighted to hear that you are happy with our service and our delicious sarsaparilla, a warehouse favourite! Many thanks Lakeland Artisan
Very poor communication.
I have been ordering from Lakeland Artisan for some time. Deliveries usually arrive within 2-3 days. This time my order was acknowledged, but now they have gone completely silent, despite me emailing them and trying to phone. I get that they only work 4 days a week and finish at 4 p.m. but my email was sent early this morning. If there is a backlog, they need send out a message to all customers saying that orders are being delayed. Not impressed by the customer service or the fulfilment of orders
18 juni 2026
Antwoord van lakelandartisan.co.uk
Thank you for your review Annette. I am so sorry we did not meet our usual high standard of service. As explained by email, we had an unexpected and prolonged problem with our internet, and had been unable to access any orders placed, emails or receive any phone calls for several days. The problem has now been rectified so I can assure you we are now back to the great level of service we usually provide. Many thanks Lakeland Artisan
Love the Mawsons Ginger cordial
Love the Mawsons Ginger cordial, quick delivery & great value for money - thank you
16 juni 2026
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a 5* review Janet, we appreciate you taking the time. It's great to hear that you are loving our Mawsons Ginger Cordial, its definitely one of our favourites! Many thanks Lakeland Artisan
The personal attention and prompt …
The personal attention and prompt delivery. The ginger cordial is simply excellent
11 juni 2026
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a review William, we are delighted that you are happy with our service and our delicious ginger cordial. Many thanks Lakeland Artisan
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a 5* review Owen, we are delighted to hear you are enjoying our traditional Sass!
Many thanks from the Lakeland Artisan team
Super service
Easy transaction, with speedy delivery. Well packaged and secure. Would highly recommend. Next order incoming. Thanks
9 mei 2026
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a review Steph, we appreciate you taking the time. We are delighted to hear that you are happy with our service and that you will be ordering from us again. Many thanks Lakeland Artisan
Always good service and prompt delivery
3 mei 2026
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a 5* review Susan, we appreciate you taking the time and we are delighted to hear you are happy with our service here at Lakeland Artisan. Many thanks!
Easy to order
Easy to order, great products and very friendly helpful staff when I phoned with a question.
28 april 2026
Antwoord van lakelandartisan.co.uk
Thank you so much for your 5* review Zara, we are delighted to hear you were happy with our service and products. Many thanks from the Lakeland Artisan team
Antwoord van lakelandartisan.co.uk
Thank you so much for your 5* review Alison, we are thrilled to hear that you are happy to recommend us.
Many thanks from the Lakeland Artisan team
very good service
very good service - beers a little bit limited (sold out) but overall very good
29 april 2026
Antwoord van lakelandartisan.co.uk
Thank you so much for your 5* review Kevin, we are delighted to hear you were happy with our service. Many thanks from the Lakeland Artisan team
Antwoord van lakelandartisan.co.uk
Thank you for taking the time to leave us a 5* review Sally, we are delighted to hear you are happy with our service and products.
Many thanks from the Lakeland Artisan team
Always delighted with Mawson ginger…
Always delighted with Mawson ginger cordial . We order a carton of 12 on a regular basis.
Excellent delivery service.
20 april 2026
Antwoord van lakelandartisan.co.uk
Thank you so much for your 5* review Patricia, we are delighted to hear how much you are enjoying our ginger cordial. Many thanks from the Lakeland Artisan team
Time to find a different courier
I am a long-standing customer and have always found the level of service from Lakeland Artisan high. In this instance, I submitted an older order by mistake and after realising what I had done Lakeland promptly fixed it for me, which I am grateful for.
However, I have deducted a star because the transaction was not without hiccups: one of the bottles had been smashed to smithereens in transit (despite clearly labelled "fragile"). In fairness to Lakeland, the bottles were well packed, with the inner box wrapped in bubble wrap, so this is not a criticism of them. The postman did offer to take the consignment back, but given it was only a single bottle I just couldn't be bothered with all the rigmarole. I would also point out that one of my previous consignments ended up up in Northern Ireland (again, a Royal Mail error, not Lakeland Artisan's). Personally I would consider using a different courier; I have had other mishaps with Royal Mail (not connected to Lakeland orders) and it is obvious standards have slipped in recent years.
Please note: I am not requesting a refund or replacement (when I accepted the package I accepted the damage); but ultimately, the transit arranged by Lakeland does become part of the overall service, and they should review their courier options IMO.
17 april 2026
Antwoord van lakelandartisan.co.uk
Thank you for your review Matthew, we are delighted to hear that you are happy with our service here at Lakeland Artisan and we appreciate you taking the time to bring to our attention the matter of the damaged parcel. I have sent you a separate email regarding this.
Many thanks Lakeland Artisan
Antwoord van lakelandartisan.co.uk
Thank you for your 5* review Rob. We are delighted you are enjoying our traditional flavour ready to drink cans, handcrafted here in the Lake District. Many thanks Lakeland Artisan
I have bought the Damson Gin for the…
I have bought the Damson Gin for the last two years for my father’s birthday. He is now in his nineties and really enjoys this particular drink and its beautiful bottle. Lakeland Artisan provide a simple and straightforward ordering system. The item is dispatched quickly and arrives at its destination promptly and very well packaged.
23 maart 2026
Antwoord van lakelandartisan.co.uk
Thank you for your lovely review Deirdre, we are delighted to hear that your are happy with our service and that your father is enjoying our Damson Gin. Many thanks Lakeland Artisan
Lovely hamper service
Great experience, nice mix of products, arrived quickly and with no issues.
12 maart 2026
Antwoord van lakelandartisan.co.uk
Thank you so much for your review Lucy, we are delighted to hear you are happy with our service and we hope the recipient of your gift enjoyed all the lovely products. Many thanks Lakeland Artisan
EASY TO ORDER AND PAY AND LOVE THE…
EASY TO ORDER AND PAY AND LOVE THE CARAMELISED ONION CHUTNEY.
DIDN'T WAIT LONG.
6 maart 2026
Antwoord van lakelandartisan.co.uk
Thank you for your 5 star review Samantha, we are delighted to hear that you are happy with our service and that you love our red onion chutney. Many thanks from the Lakeland Artisan team
Antwoord van lakelandartisan.co.uk
Thank you for leaving us a 5 star review Derek, we really do appreciate your comments, many thanks from Lakeland Artisan
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