LAKRIDS BY BÜLOW Reviews 

I love the liquorice and have placed several orders in the past.

However, I placed an order on the 23/11/25 and have still not received it. I contacted Lakrids on the 01/12/25 and the response was :

“ This is still on the way to you and should be handed over to Royal Mail with the next 24 hours”

I have checked RM’s track and trace and the status of my parcel on its site states that:

“The sender has advised they have despatched your item to Royal Mail.” This has been the status every time I check. Obviously, Lakrids has not dispatched it yet.

I cannot log into my account either to check the status of my order. I have flagged my account issues to Lakrids also.

The customer care is non-existent. Fortunately I used Klarna to purchase the items and it has paused my payment.

Jeg fremsendte billede dokumentation af produkter samt yder pakning. Hurtigt svar men ikke noget med det beklager vi eller tilføjer en lille kompentation i form af lidt produkter.
Tilbagemeldingen var "vi fremsender hurtigst muligt"

Jeg stod lige og spiste et par lakridser fra jeres julekalender imens jeg kiggede ud af vinduet. Der indså jeg at der ikke er noget andet spise på denne jord der kan gå bite for bite med jeres lakridser. Hvor har i været i mine 19 år på denne jord?? Jeres lakrids er ikke bare en snack, det er en oplevelse.

kan i please bare betale en grafisk designer i stedet for at udskifte dem med ai? det for det til at se billigt ud, og i tager jobs væk. I have millioner af kroner jeg tænker godt i har nok penge i lommen til at betale en.

Jeg er i forvejen ret glad for lakrids, så at kunne få god lakrids i lækker indpakning er jo en bonus. Det er ikke sidste gang, jeg handler her.

At jeg kan glæde vores tre børn og deres familier og selv få fire dåser guf.

Alt for dyrt at købe på deres side.
Køb samme produkt i andre butikker. Til 30% mindre.
Til grin at det ikke kan svare sig at handle direkte.

Excellent liquorice, the best but the customer care is very poor and no apologies when they do not fulfill. Perhaps they’ve got too big? I’ve bought this liquorice for so long and so enjoy it however the customercare is dreadful. Packaging not packaged correctly, items left to roam around in the box. Shipping takes over 7 working days minimum, that I do not mind as it is well worth the wait, but things not packaged correctly where items are not secure then arrive damaged and they only replace an item where the lid was off clearly whoever packaged it thought they’d try it as that’s the only reason just one item would be left open. I feel all items should have been replaced as the other items were damaged, but no, no apologies just well send the open item . I’m not impressed and this is not the Danish standard ! It’s a shame as you are truly the finest product but the business has gone caput! Very disappointing and upseting and I shall have to look elsewhere

Altid velsmagende lakrids med inspirerende smage.Sober, veltænk og indbydende indpakning

Købte deres julekalender. Det viser sig så at man nu kan købe den et et andet sted for næste 25 % billigere. Butikken svar var det bare er ærgerligt. De har kun 14 dages retur, hvilken er for længst gået til at jeg ville have kunne brugt det. Træls det ikke kan svare sig at handle hos producenten.

God kvalitet, god service og hurtig levering

Fantastisk lakrids.. Kommer hurtig, når man har bestilt.

Det er det bedste jeg har købt, elsker det

Kombinationen imellem lakrids og chokolade smager fantastisk

Everything was great and I enjoyed really , very delicious 🤤

⭐️⭐️⭐️⭐️⭐️
Jeg er simpelthen så imponeret over LAKRIDS BY BÜLOW! Kvaliteten er altid i top, og man kan virkelig smage, at der er kælet for detaljerne. Kombinationen af lakrids og chokolade er helt unik – en lille luksus i hverdagen.

Bestillingen på webshoppen gik nemt, levering var hurtig, og produkterne var smukt indpakket. Det er en gave i sig selv at åbne pakken. Personalet har også altid været hjælpsomme og venlige, når jeg har haft spørgsmål.

Hurtig levering af stor julekalender 2025 edition. Den ser så fed ud - der er stor risiko for at den ikke holder helt til jul.

God lakrids - fin leveringstid, men desværre var det et andet produkt jeg modtog end jeg havde bestilt.
Jeg skrev en mail og fik hurtigt respons og et fint plaster på såret.
Tak for det.
Alle kan fejle.

Brilliant company with fantastic customer service. Have brought from them a few times both in store and online. My last order turned up damaged with missing items. The company sent replacements and were helpful and informative throughout the process. They really earn the label of a luxury brand

I placed an order on Wednesday of last week for an international delivery , was forced to select DHL Express for a whopping 349Dkk and to my surprise my package has not been shipped. I am writing this on the Monday after ( 5 days have passed) . Based on this experience I will not be ordering from this company again because despite the good taste of their licorice , the over priced, painfully slow delivery leaves this customer with a bad taste in my mouth .
If the delivery was express my package would be on the doorstep to my loved one and not still in a factory in Denmark .
Disappointed .