Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer
Bedrijf heeft geantwoord
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer
Bedrijf heeft geantwoord
I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lark Music
Geschreven door het bedrijf
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Geschreven door het bedrijf
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contactgegevens
One Creechurch Place, EC3A 5AF, London, Verenigd Koninkrijk
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Uitstekend
436 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Lark Music
Thank you for your review.
Good communication regarding renewal
My review relates only to the ease of renewal and the straightforward call I had regarding some details of the policy. The policy has moved from one provider to another throughout its existence but thankfully we’ve never had to make any claim.
16 september 2026
Antwoord van Lark Music
Thank you for your review. We're pleased to hear that your renewal process was straightforward and that our team was able to help with your policy queries. It's great to know you've found the experience smooth over the years, even through provider changes. We appreciate your continued trust in us and look forward to being there for you whenever you need us.
Great Service
Absolutely no complaints, only took a few days and it was all sorted out.
Aaron was great at concisely asking the correct questions and even though I may have missed certain details I received quick responses and so was able to get everything sorted very quickly.
24 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for taking the time to leave us a review. We're delighted to hear that everything was sorted quickly and that Aaron was able to guide you through the process so efficiently. I'll be sure to pass on your kind comments to him. We appreciate your support and are always happy to help.
it was nice and easy to insure my pride…
it was nice and easy to insure my pride and joy, my bass guitar, thank you .
Peter Phillips
15 september 2026
Antwoord van Lark Music
We really appreciate your feedback and are pleased we could help. 😊
Antwoord van Lark Music
Thank you for your review
Lauren made an excruciating experience…
Lauren made an excruciating experience somewhat less so with calm and empathetic communication
Thanks
30 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your kind review. We're sorry you've had a difficult experience, but we're delighted Lauren was able to provide calm and supportive guidance when you needed it most. We'll be sure to pass on your lovely feedback
Timely reminder of renewal
Timely reminder of renewal.
To get 5 stars you need to AUTO-renew!
22 september 2026
Antwoord van Lark Music
Thank you for your review. We're pleased to hear our renewal reminder was helpful. We also appreciate your feedback on auto-renewal and know it is something we're actively working on. Thanks for choosing Lark Music!
Insurance for your most treasured Musical Instruments and Equipment. Easy, Hassle Free and Comprehensive. Very Affordable. Knowledgeable Staff Expertise.
Lark Musical Insurance, underwritten by Allianz is in my opinion THE best Insurance product and service available to Musicians whether you are learning to play or like me a Professional Musician who travels the world with my Instrument and accessories.
The price is very affordable and insurance won't cost you a fortune. It is priceless in terms of reassurance that if the worst did happen, Lark would be there for me and arrange repairs, Rentals or Replacement quickly and effeciently with knowledge and understanding.
They provide a Plethora and Comprehensive service, they insure your Instruments and all your additional music related items, Amps, Live Mics, DJ Equipment you name it, they'll cover it. If it plays it's covered.
I've got both Worldwide Cover, and Unattended Vehicle Cover plus Personal Liability Insurance for all my Musical and work items.
The Staff know their stuff too. Very approachable and happy to assist. It is reassurance that they are there to help and it is painless.
I have not yet needed to claim on my Lark Keynote insurance so I speak to how they handle claims but in my dealings with Lark Music so far I feel they definitely have my back.
It is worth noting again, you don't have to be a Professional Musician to enjoy cover, if you play or create Music Lark Music is for YOU
14 september 2026
Antwoord van Lark Music
Thank you for your fantastic review. We're delighted to hear how highly you rate our cover and service, and that you've found our team knowledgeable, approachable and helpful. It's great to know that your policy provides the reassurance and protection you were looking for. Thank you for recommending Lark Music and for trusting us to insure your musical equipment.
Excellent and friendly service,very…
Excellent and friendly service,very easy to deal with and pleasant communication with Aaron
Thank you
28 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your review! We're pleased to hear you found our service friendly and easy to deal with. We'll make sure your kind feedback is shared with Aaron
Antwoord van Lark Music
Thank you for your review.
Lark responded with speed and patience…
Lark responded with speed and patience and explained what was needed very clearly. Lisa Lathwell was reassuring about the process and I am so glad we insured with this firm. They have always (in a different guise in the past) been extremely helpful when there has been a musical disaster. 2
28 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you so much for your review. We're delighted to hear that you found the process clear and straightforward, and that Lisa was able to provide the reassurance and support you needed throughout. We'll be sure to pass on your kind comments to her.
Excellent Service
I had a damaged violin bow and Lauren who dealt with my claim was very understanding and moved the process on very swiftly. I can't recommend Lark enough to other musicians.
21 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your wonderful review. We're sorry to hear about the damage to your violin bow, but we're delighted that Lauren was able to support you and help move your claim along quickly. We'll be sure to pass on your kind comments to her. Your recommendation means a great deal to us. Thank you for choosing Lark Music
Amazing experience
I lost my in ear monitors and needed to have them replaced. Lauren Jones was so helpful and swift with her responses. The experience was seamless and sorted within a few days. So grateful and it’s great to know that the insurance that I pay for works and is reliable. Thanks so much!
28 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your review. We're so pleased to hear your claim was handled quickly and seamlessly. We'll make sure your kind feedback is shared with Lauren.
Extremely helpful and easy
I have never had to claim before and the process was extremely easy and Lisa and Lauren were both very nice and supportive.
28 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your review. We're so pleased to hear your claim was handled smoothly and that Lisa and Lauren were helpful and supportive throughout. We'll make sure your kind words are shared with them.
Very very happy with Lark Music's help…
Very very happy with Lark Music's help and services.
Prompt reply, personal support and quick help with claims.
Especially Lisa Lathwell and Steph Hammond have helped my alot in the past.
Thank you!
21 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your lovely feedback. We're so pleased to hear you've been happy with the support you've received and that Lisa and Steph have been able to help. We'll make sure your kind words are shared with them.
Simple and straightforward
Renewing cover was easy and straightforward. We also had to add an instrument during the term and that was simple enough to do.
21 september 2026
Antwoord van Lark Music
Thank you for your review and for choosing us to protect your instruments
It was quick and easy to quote and pay
It was quick and easy to quote and pay. A few days later, just as easy to amend the policy. We have not yet had to make any claims, but purchasing was smooth.
20 september 2026
Antwoord van Lark Music
Thank you for your review, we're pleased to hear the quotation, purchase and policy amendment process was smooth and easy. Thanks for choosing us to protect your instruments
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.