Laser Clinics Australia Reviews 

I recently completed my 4th laser hair removal session, and I would like to sincerely appreciate the therapist who treated me. She was extremely professional, attentive, and dedicated throughout the entire appointment.

She carefully covered all areas of my arm without rushing and made sure every section was treated properly. I truly appreciated the time and effort she put into the session. Her attention to detail, patience, and commitment to delivering quality service really stood out.

I felt completely comfortable and confident in her work. She did an absolutely amazing job — 100% client satisfaction from my side. It’s clear that she takes pride in her work and genuinely cares about her clients’ results and experience.

I would definitely love to have my next session with her again and highly recommend her to anyone looking for professional and thorough treatment.

Thank you for such excellent service!

Have used them a few times now and I’ve been really pleased. Very friendly, efficient and good value. Easy to get an appointment. They do need to be more flexible with their confirmation methods as not everyone carries a mobile phone- I’d be happy to confirm with email but it’s not an option.

So disappointing the level of professionalism with customer service and their attitude towards good customers who do the right thing. Cancelled day prior for my daughter who had vomiting virus. They asked her to come in that afternoon and she wouldn’t loose her money. She was too sick and would have been contagious to staff and other customers. They said it’s policy. I akednfirbhead office number they said don’t have one we can’t even contact them. Although they claim head office won’t let them reschedule appointments 24 hours prior. So you loose the money. This was a gift to my daughter for Xmas nd they don’t care at all. Could have repeat business but lost. Have reported to ACCC and ombudsman. I suggest others do the same as if you do your research you’ll find other reviews such as this. Rude. Non responsive and take my money with nil service provided. Crazy. When I said would you like my daughter to come in with a bucket she said it’s our policy we cat treat her to my reply than please reschedule and then the same soeel no we can’t reschedule she will forfeit entire prepaid voucher. WARNING ‼️

Fast, helpful friendly.

Highly reccomend 😊

Prices are reasonable and effective results, therapists are knowledgeable, friendly and professional, a range of services and products available for clients to choose from for various beauty issues and enhancements.

Wonderful staff, accommodating, no discomfort or embarrassing moments when being zapped in private areas.

Very good service. Going to laser clinic for years now and never was disappointed. Staff is super helpful too.

I have been going to Laser Clinics Cranbourne for the last three years now. I love the microdermabrasion and LED therapy light. The staff are very friendly very efficient and very caring. Shout out Josephine today for taking care of me. She's one of my favourite therapists. She's very professional. She knows what she's doing. She cares for the client and she gives you the best service and good advice. I highly recommend going to Laser Clinics. ❤️👍🏼👏🏼

Cody is friendly, knowledgeable and extremely competent and skillful. She always produces fantastic results!

Courteously & friendly staff with care & the right attitude to assist 👏 👌

Georgia is my nurse. She is very passionate & sophisticated with our treatment plan it has had great success. I am so happy with the outcome. With her guidance and treatment plan.
I have great confidence in her. It has been a very comfortable experience and affordable to achieve great results.

Fantastic customer service and staff is highly experience and supportive. I feel confident and comfortable every time I visit the clinic because I always get an outstanding treatment for which I experience great results.

Everyone is friendly and helpful and Lucy was amazing

First time trying laser, the technician was absolutely wonderful, she made it so easy for me to feel comfortable and relaxed and very well informed about the process.
It was overall an ironically pleasant experience, I would very much recommend

I am writing to express my disappointment regarding the customer service I received today at Laser Clinics Australia, Parramatta Westfield branch (Westfield Parramatta nsw) .

I have been a loyal and honest customer for over 10 years, and this is not my first visit to this clinic. However, during my appointment today, I was attended by a staff member named Kate. This is also not my first experience with her, and unfortunately, I have consistently found her manner to be somewhat rude and unwelcoming. I felt as though I was being treated as if I were receiving the service for free rather than as a long-standing paying client.

In addition, I did not feel that the service was carried out with the level of care and professionalism expected. While I understand that everyone has their own personality and communication style, when on duty, staff members have a responsibility to demonstrate professionalism and duty of care toward clients. Customer experience directly reflects the reputation of Laser Clinics Australia, and I believe this matter deserves attention.

I value the services your clinic provides and hope this feedback will be taken constructively to improve future customer experiences.

I've been going to LC at Greenhills a few years now. Girls are lovely. Nothing is a problem and they really are helpful. Shout out to Sarah for her care and Lily, for her care. I look forward to seeing any of the girls because you know that you're going to be looked after.

I received a laser service from Jasmin.
Her communication skills and dedication to customer service are truly outstanding.
I would definitely choose her again next time.
Thanks to her.

The staff at Laser Clinics Tweed City are the most caring and professional staff I’ve encountered at Laser Clinics.
Would not hesitate to recommend them!!

Came in today for a chemical peel, led and laser. I accidentally got my days mixed up but Stef the manager at neutral bay was so accommodating and fit me in so I really appreciated that. Also shoutout to Grace, 2IC. She did my treatments and was so meticulous and thoughtful. With my peel, she really took the time to explain the treatment, how it would react with my skin as I have sensitive skin. She also went the extra mile to say if I had any reaction to come in through the week and let her know. Thanks girls!

I recently had several treatment with Tori and it was such a beautiful experience from start to finish. Tori has such a gentle and caring approach — she made me feel completely comfortable, relaxed, and well looked after the entire time.