Laser Clinics New Zealand Reviews 

It’s my 4th or 5th session already of Laser Hair Removal Brazillian and Underarm at Sylvia Park branch but still 100% great service! 4 months passed still few thin hair. And I love the care and comfort of the friendly beautiful staff! I’m excited for the next session, Thank you!

Lovely experience from front of house to appointment. The hydrojelly facial was refreshing and I left feeling amazing.
Thank you Marion.

Eden at the Dunedin clinic is wonderful. Shes very thorough, explains what she is doing and the products shes using. My skin feels much softer and smoother, it doesn't get dry or flakey anymore. I could almost fall asleep when shes massaging products into the skin. Regular treatments have become apart of my self care routine.

Karen is absolutely amazing!! I have followed her wherever she works for years and can’t recommend her enough!

Laser Clinic in Bayfair is great. All the girls are lovely and efficient and I look forward to getting a treatment there. I had face needling with Kayla last week and she was very knowledgeable and professional. Thanks team!

Miyah is amazing! I have acne prone skin and she has been so helpful in understanding a pathway to my journey to clear and healthy skin!

Great facial by Jo! Her advice and care was wonderful, thank you :)

Jess was amazing! That hydra facial was exactly what my skin was needing and Jess is always so lovely and does a great job.

Had Kleresca treatment and my skin has never looked so bad. Paid $1000. Totally wouldn’t recommend.

Always a great laser session, navneet is the best!!!! So much knowledge and so nice to deal with.
I always book with Nav, shes super friendly and knows so much about skin & laser.

Loved my rejuran treatment with Jess at St Luke’s clinic. She’s is amazing

Laser clinic in Riccarton Mall, Christchurch.
Rita is the manager. I had my ten Brazilian sessions last year. I went in for maintenance. She was efficient, polite and answered my numerous questions about maintenance and expectations for future hair growth and removal between visits.
I highly recommend this clinic and in particular Rita.
I'm 56 and a bit on the tubby side and I was made to feel completely relaxed and at ease

LCNZ Takapuna store is fantastic, I have had 7 sessions for my under arms. Best decision ever to stop shaving or waxing under arms, this is so much better!! My laser therapist is the best too. Knowledgeable, great at her work and very accommodating. I had shoulder surgery, so we had to adjust how she completed my under-arm laser, she was so kind and made it easy. I cannot speak highly enough of her.

100% agree with the other reviews that say the Laser hair removal here does not work. I’ve had laser hair removal for years at other salons on several areas on my body, and I barely ever get any hair in these areas and only need occasional maintenance to keep it hair free, two years ago I changed clinics to go to the Laser Clinic (due to closer proximity) in that time, my hair has progressively grown back more and more. I let them know about this and they gave me a couple of free sessions, but i’ve already spent quite a bit of money on these treatments and they absolutely do not work, in fact they have the opposite effect- the hair is growing back more than it has in years. Previously laser hair removal was pretty uncomfortable, even mildly painful, however, at the Laser Clinic I barely ever feel anything which brings me to wonder if they even have it on the right setting or on a high enough setting? Very disappointing and I’ve complained to them several times. I won’t be buying any more from here once I finish these sessions.

Absolutely ripped off. Saved up and spent $1000 on their Kleresca product for my daughter’s acne and it didn’t do at all what they claimed. Unhelpful staff who kept repeating that we needed more treatments. I would steer well clear.

Bad experience at the New Market branch

Don’t buy anything from this store online

I booked two special hair removal sessions online in November 2025 and selected “pay at the store” as my payment method. During my first session, the staff confirmed my second appointment but did not inform me that advance payment was required to lock in the promotional price. When I went for my second session yesterday, the staff was quite unfriendly and charged me the full price, even though the same 50% discount is still being advertised online. I find this store to be very unreliable and untrustworthy.

Dont buy anything in advance, they have zero customer service

Laser Clinic, Newmarket NZ - I wanted to share some feedback regarding your cancellation policy. I completely understand and respect the requirement to provide 48 hours’ notice. However, there are situations that arise which are truly beyond a customer’s control.

Most recently, I had to cancel last minute when my car battery died unexpectedly after I had accidentally left the door open overnight. On a previous occasion, I was caught in gridlocked Newmarket traffic and physically could not make it to my appointment despite my best efforts.

I appreciate that policies are in place for good reasons, but as a long-standing customer who has spent significantly on both laser treatments and facials at your clinic, I find it disappointing that there seems to be little room for flexibility in genuine cases like these. I felt dismissed rather than supported when I called to explain.

A more understanding approach would go a long way in maintaining loyalty and goodwill with your customers.

It's a great job🌺🌺🌺💛💙❤️

Shocking experience at Albany branch, arrived only four minutes late with no courtesy call beforehand, yet “Kylie” was rude, dismissive, and refused service while no other customers were there! Six-year loyal client shocked by such unprofessional treatment. Strongly urge management to address this.