Jill is the best. She has helps us a lot from the start to the end of the journey. Professional, honest, transparent about the work, high quality of work. If I can give her more than 5 stars, I wou... Toon meer
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Lees wat reviewers zeggen
Jill de Groot assisted us with a complex refinance settlement, which included managing caveats on the title. Without Jill's expertise and drive we would still not be settled. Jill was on the fro... Toon meer
Bedrijf heeft geantwoord
I was referred to Peter when my partner and I ran into some unforeseen legal issues a week before our settlement date when selling our first home. Peter was calm, trustworthy and extremely knowledgeab... Toon meer
Ryan, Peter and Nicole (and their systems and processes) were so easy. As first time investors, time poor and uninformed, they took us through everything, including allowing us to upload and complete... Toon meer
Bedrijfsgegevens
Over Lawyers Conveyancing
Geschreven door het bedrijf
Lawyers Real Estate Pty Ltd is a law firm. Our constitution states, “The sole object of the Company is to engage in legal practice.”
What does this mean in practical terms? It means that we provide consumer protection services for our clients. By providing a full agency service we are able to represent consumers in their dealings with vendors, purchasers, commission estate agents, buyer’s agents, conveyancers, other lawyers, mortgagees, businesses or government departments.
- Leading Conveyancers in Victoria
- No Office Meetings Necessary
- Full Lawyer Representation
Fixed fee conveyancing services in Victoria. We understand that consumers like to rely on fixed fees. Wherever possible, we quote fixed fees for our services.
Contactgegevens
Suite 6, Hewmart Arcade, Hewish Road, 3136, Croydon, Australië
- 03 9726 2700
- peter@lawyersconveyancing.com.au
- lawyersconveyancing.com.au
4,9
Uitstekend
153 reviews
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I've used Lawyers Conveyancing 3 times
I've used Lawyers Conveyancing 3 times, every time it's nice and simple. They are highly responsive and always answer any questions I have. Their online system is easy to navigate. Would definitely recommend and will use for next purchase.
28 november 2018
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Antwoord van Lawyers Conveyancing
So pleased to have assisted you again Ed. Thank you for your positive feedback, and taking the time to write this review.
Great
Awesome. Simple & easy! Any questions I had were answered quickly which was great.
28 november 2018
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Antwoord van Lawyers Conveyancing
We appreciate your positive feedback Alexandra, and taking the time to write this review.
Yes- the best professional and fast
Yes- the best professional and fast. I am regular customer and I am buying and selling with Lawyers Conveyancing and I recommend their service to everyone.
28 november 2018
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Antwoord van Lawyers Conveyancing
Thank you Adam. We appreciate your positive feedback, and taking the time to write this review.
Jill was fantasic
Jill was fantasic, she gave great advice, always kept me up to date and happily answered my hundred questions. Have used them 4 times and will continue to!!
28 november 2018
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Antwoord van Lawyers Conveyancing
Thank you for a wonderful review Amanda. We look forward to assisting you again in the future.
A completely seamless experience from…
A completely seamless experience from start to finish. Especially appreciated the informal guidance and advice along the way. This is the second property using Lawyers Conveyancing and I would certainly engage with Lawyers Conveyancing again for future needs.
28 november 2018
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Antwoord van Lawyers Conveyancing
So pleased to have assisted you again Glenn. Thank you for your positive feedback, and taking the time to write this review.
Why choose anyone else?
Very thorough with excellent communication, patient and helpful.
28 november 2018
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Antwoord van Lawyers Conveyancing
We appreciate your positive feedback Karen, and taking the time to write this review.
Cost effective
Cost effective. Good advice. Works fast.
2nd time I've used them. Will use again
28 november 2018
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Antwoord van Lawyers Conveyancing
So pleased we could assist you again Joe. Thank you for your positive feedback, and taking the time to write this review.
Lawyers Conveyancing were great to deal…
Lawyers Conveyancing were great to deal with. Made the whole process super simple, there online secure portal was super easy to use, and they were extremely quick to respond to all the questions and issues I had.
28 november 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
Thank you Adam. We appreciate your positive feedback and taking the time to write this review.
Used the service a number of times
I have used their service for about 6 properties now and each time I have received the service and end results as I would expect from a professional business.
1 oktober 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
Thanks Tony. What I appreciate most about your review is that you have been a long-standing client and you've been with us through the massive changes and upheaval in the conveyancing industry. I think your first matter was way back when paper was king, when faxes and email were regarded as safe, there were not formal verification of identity requirements and contracts and Section 32 obligations were fairly straight-forward.
So much has changed, and we have worked hard to stay not only on top of things but also a little ahead. Your review tells us that we have managed these changes without creating too much inconvenience or concern for those who know how things used to be.
Peter Mericka
Principal Lawyer
Lawyers Conveyancing
good service with some possible improvements
The service was efficient, well priced and courteous.
However, I also found it not personalised and sometimes hard to get answers to my questions (always quick replies back which was great but one liners of type 'don't worry, its all sorted out' were not really answering the questions).
Multiple automatic long emails were involved sometimes with sections that did not apply to me and created confusion, which should not have been there in the first place (I had provided all my information and presumed the person I dealt with had considered that). I presume however such an automated way helps to bring the fees down.
As I was purchasing a property for the first time, I had multiple questions on the process and found it hard to understand the specifics and the legal and financial implications, often even to answer the questions that were asked of me. Also the conveyancer took some initiatives and sent communications to the seller deciding on my behalf, without consulting me and I found that sometimes not quite right.
All and all the service was good and this would be perfect for someone that has purchased properties many times and knows the process.
28 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
Thank you for your very comprehensive and objective feedback TB. You have identified some very important "pain points" for clients, these being the conflicts between automation and the delivery of client specific information, client involvement in communications with other parties, and the need for information vs assumptions regarding familiarity with industry norms and processes.
I think we sometimes forget that while we feel that we're keeping on top of things in terms of compliance with new requirements (e-conveyancing and new responsibilities regarding the collection of duties and taxes on behalf of the ATO and SRO have been a major challenge in recent times) and developing automated systems for gathering and disseminating information, the client can be left wondering about how and why things are being done the way they are and what their role is. This is particularly true when, as in your case, the client is not very experienced in real estate transactions.
You have identified "multiple automatic long emails" as a difficulty, and a few other clients have commented on this as well. I am now working on a more client-friendly way of delivering the information that we, as lawyers, are required to provide in the very early stages of a conveyancing matter. My goal is to inform, but without overwhelming a new client with superfluous detail or irrelevant information.
You also mention that "the conveyancer took some initiatives" without consulting you. I can assure you that it is not our practice to act without a client's instructions, and in normal circumstances we would always seek a client's instructions before taking action on the client's behalf. (There are occasions, when we do need to take the initiative to act quickly without immediately consulting the client if the client cannot be reached in time, e.g. where a loan condition is about to expire and we have to extend the loan condition to protect the client's deposit, but this should always be confirmed with the client as soon as possible. I do not the specifics of the communication you are referring to, but it is clear that it was of some concern and so I do apologise.
One of the benefits I find with client reviews is that help us to identify areas for improvement. I thank you for identifying issues we need to address, and also for being gentle in your critique. I do hope that you will return to us if you need similar services again in the future, and I would welcome the opportunity to demonstrate that we have taken your comments on board.
Peter Mericka
Principal Lawyer
Lawyers Conveyancing
We have used these guys twice and they…
We have used these guys twice and they are great. The first settlement was over the Christmas period and time was short. Lawyers Conveyancing was able to provide detailed guides which I used over the Christmas holidays to confidently challenge the contract and close the deal. But of course the time was short and Lawyers did the work and closed it all on time.
Our second buy had different issues, and Lawyers was great. Easy to talk to and proactive on advice.
If I was to buy a third time (hope not!) I would definitely go with Lawyers Conveyancing again. Love you guys!
25 september 2018
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Antwoord van Lawyers Conveyancing
So pleased we could assist you again Robert. Thank you for your positive feedback, and taking the time to write this review.
A very good experience
I have used Lawyers Conveyancing more than once. I live overseas so dealing with the purchase/sale of a property in Australia is somewhat more demanding. I found Lawyers Conveyancing helpful at all stages of the process. They are a pleasure to deal with and I recommend them highly.
25 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
We appreciate your positive feedback Barry, and taking the time to write this review. We look forward to assisting you again in the future.
Excellent conveyancing service
Excellent conveyancing service from Jill. Thank you. Will definitely use them again in the future.
24 september 2018
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Antwoord van Lawyers Conveyancing
Thank you for your positive feedback Catherine, very much appreciated. Jill is an asset to us at Lawyers Conveyancing, we are pleased our clients benefit from her wealth of knowledge and experience.
Terrific service.
24 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
Thank you for your positive feedback Dean, very much appreciated.
Outstanding support for complex…
Outstanding support for complex conveyancing. Excellent data systems makes it easy and helps with record keeping. Very personal service from the team. I have used them 5 times now and every time they have been brilliant. Nothing is too much trouble for them.
22 september 2018
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Antwoord van Lawyers Conveyancing
Thank you for your positive review and your return business Zarina. We take pride in our systems & processes, and ensuring we are at the forefront of technological advances in Conveyancing. It is pleasing to know our clients value this also.
Smooth process with excellent advice
We have completed several property transactions with Lawyers Conveyancing and all have gone smoothly without a hitch. The information and advice provided during the conveyancing process is excellent.
21 september 2018
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Antwoord van Lawyers Conveyancing
Thank you for your return business Mark, always a pleasure to work with you. We appreciate your positive feedback.
5/5!
I had such a good experience with Lawyers Conveyancing. Nicole was so efficient and on the ball. Made our first home buying experience a hassle and stress free one! Thankyou Lawyers Conveyancing team!
21 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
Congratulations on buying your first home! Thank you for your positive feedback Jesse, very much appreciated.
I had a fantastic experience with Nicole Scott at Lawyers Conveyancing
I had a fantastic experience with Lawyers Conveyancing. I really appreciate all the guidance and support provided by Nicole. Everything was so simple. I have already recommended you to a colleague at work who is selling her house and she is very impressed with your company too.
21 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
We appreciate your positive feedback Danielle. Nicole is an experienced and valued staff member at Lawyers Conveyancing, it's nice to know our clients think highly of her also. Thank you for taking the time to write this review and for your referrals.
Excellent service
Very happy with them especially with Peter, Jill and Nicole. We used them previously and I dont have any hesitation at all to use them again and recommend them to my friends and family because of their excellent customer service. I am happy to give them more than 5 stars or 100 stars. They raised any concern and provide possible options, they communicate with you on whats happening, they respond to your email and question very quickly and I trusted them 100%. They take the stress away from me especially in my situation where I am selling and buying at the same time. Very knowledgeable, Excellent and dedicated team.
21 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
So pleased we could assist you again Maricel. Thank you for your positive feedback, and we appreciate your return business and your referrals.
Unprofessional, Horrible...Don't use!
I truly from start to finish hated my experience with Lawyers Conveyancing and would never use them again or recommend them. They are weak, very basic don't care and NEVER communicate I had to constantly chase up Jill for an update, they charged me ridiculous fees for stuff I don't even know. Awful. Never ever Again!!
Bravo on the reply Peter... But that you need to read my review carefully. You haven't even addressed what my issue was with your company!! I was happy with the agreement I made personally with the Vendor. That wasn't the issue, and you've just proven my point on how unprofessional you are!! Such poor taste to put my private information out there like this, but all in all. Thanks for proving me right.
And now you edit it cause I had to correct you.. Slick. All in all you guys provide a poor service, with bad communication skills. That's it. I'm so happy I took matters into my own hands and did a deal independently, best decision ever.
AND finally don't ask me to review your company if you can't handle some honest truth!!
21 september 2018
Review zonder uitnodiging
Antwoord van Lawyers Conveyancing
This review is really quite unfair. Unfortunately, due to privacy constraints, I can't disclose the full details of the matter. Suffice it to say that if a client takes matters into their own hands without the knowledge of their lawyer, it is bound to end in tears.
Peter Mericka
Principal Lawyer
Lawyers Conveyancing
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