Item received was not at as advertised
Item received was not at all as advertised. Asked for their return policy and was advised if they receive the returned item to China (name & address provided of the recipient) hence I posted a registered package back to them as advised. After 4 weeks, the item was returned to sender with comments “not collected by recipient “. To and fro emails from a Tiana - Layla Melbourne letting me know their policy which I digested with full understanding. They offered a 50% discount to buy again or a 10% refund - absurd offers. They should be accountable with false advertising and conned many consumers.







