Good templates but not the most user friendly experience. Once a draft was created you should be able to click on the document and open but you cannot. I had to go to the edit mode save again. Printin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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I chatted with Lea ad she was extremely helpful and supportive. She was prompt and efficient. I couldn't ask fro better service. I canceled my subscription because your services were far more than... Toon meer
Bedrijf heeft geantwoord
I was hesitant when the initial form said free template, but the website showed it was a free trial. I'm glad I still signed up because I found a variety of useful business and personal documents.... Toon meer
Bedrijf heeft geantwoord
They have a good selection of forms which can be used however the subscription fees are very high charged by the day. So it's good for your one-day trial but other than that calculate out the annual c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Contactgegevens
8 THE GRN STE, 19901, DOVER, Verenigde Staten
- support@legaltemplates.net
- legaltemplates.net
4,1
Goed
10K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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very helpful
17 april 2026
Review zonder uitnodiging
Super easy to use
Super easy to use. It was easy to create what i was looking for and it worked magically. Enter the information requested and it created the perfect document.
16 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your wonderful feedback! We’re glad you found it easy to use and that it helped you create the perfect document. We truly appreciate your support!
Free Trial Trap: Don’t Fall for It …
Rewrite this review to show disappointment and annoyance Very disappointed. I was trying to make a will and the program was so difficult to navigate I gave up and canceled my free trial immediately. However they still charged me $50 and told me my subscription was not canceled. You can look at the history and tell I had 2 documents that weren't even near complete because I couldn't edit the template. I even reached out to customer service explaining I know I canceled because I was so frustrated with the service. I asked them to check my history showing where not even one templaye was done or completed and that only 1 day of service was used to please refund me for the subscription I canceled. Nope they read me off their terms of service and said we can't. $50 is a waste, there are so many other templates sites that are very user friendly and give way more opitions. I would skip right on over this free trial and keep looking if I were you.
Here’s a rewritten version that conveys stronger disappointment and annoyance:
Extremely frustrating experience. I was just trying to create a simple will, but the program was so confusing and difficult to navigate that I gave up and canceled my free trial right away. Or so I thought. They still charged me $50 and claimed my subscription was never canceled.
It’s obvious from my account history that I couldn’t even finish two basic documents because the template wouldn’t let me edit anything. I even contacted customer service to explain how sure I was that I canceled—because I was that irritated with the whole process. I asked them to look at my account, see that none of my templates were completed, and acknowledge that I used the service for barely a day. But instead of helping, they just hid behind their terms of service and refused to refund me.
$50 completely wasted. There are plenty of other template services out there that are much easier to use and offer way more options. Honestly, do yourself a favor—skip this free trial and find something better.
12 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
We’re very sorry to hear about your experience and understand how frustrating this must have been.
This is not the experience we aim to provide, especially when it comes to ease of use and clarity around cancellations. We also understand your concerns regarding the charge and your attempt to cancel during the trial period.
We would really appreciate the opportunity to look into this further and make things right. Our team will be reaching out to you directly to review your account, including your usage history and cancellation attempt, so we can better understand what happened.
Thank you for bringing this to our attention—we take feedback like this seriously and are here to help resolve it.
—Juan, Legal Templates
I was supposed to have a refund but it…
I was supposed to have a refund but it has been 10 days and I haven't gotten it yet. I have reached out twice via email to person I have and I haven't received a response can someone update me on this issue thanks
6 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
I’m really sorry to hear about this — I understand how frustrating it is to be told a refund is coming and then not receive it or get a response when you follow up. That’s not the experience we want anyone to have.
I’d like to personally look into the status of your refund and find out what’s causing the delay. Please contact me directly at juan@legaltemplates.net so I can locate your account and provide you with an update as quickly as possible.
Thank you for your patience — I’ll make sure this gets addressed.
—Juan, Legal Templates
Lea helped me graciously
Lea helped me graciously. I had signed up for a one week trial and I did not need the program. I should have cancelled the day before I did, luckily she allowed me to receive the refund.
15 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your kind feedback! We’re so glad Lea was able to assist you and help resolve the situation. We’ll be sure to share your appreciation with her!
I want to thank Andy for helping me…
I want to thank Andy for helping me with my situation. He was very helpful and knew exactly what to do to satisfy the customer.
15 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your kind words! We’re glad Andy was able to assist you and provide a great experience. We’ll be sure to share your feedback with him!
Lea was so helpful in resolving my…
Lea was so helpful in resolving my issues and she did it quick as well. I appreciated all her help.
15 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your kind feedback! We’re so glad Lea was able to resolve your issue quickly. We truly appreciate your support and will be sure to share your feedback with her!
Hello -- I would like to thank Andy for…his prompt and professional customer service he provided me today.
Hello -- I would like to thank Andy for his prompt and professional customer service he provided me today.
Thanks
Verna Curry
15 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your kind words! We’re glad Andy was able to provide prompt and professional support. We’ll be sure to share your feedback with him!
Excelletnt service
Excelletnt service. Appropriate and helpful forms. customer service, LEA- was very helpful, quick and efficient in assisting me
14 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your wonderful feedback! We’re glad you found the forms helpful and had a great experience. We’ll be sure to share your kind words with Lea—she’ll be happy to hear it!
I am an attorney and was not satisfied…
I am an attorney and was not satisfied with your legal template and I cannot find any way to cancel my "free 7 day" subscription. Your reviews indicate many other people are running into the same problem and some are being billed even after you somehow cancel their subscription. This company is looking like a scam. Please cancel my subscription immediately - my 7 day free subscription just started today 4/13/2026. I do not expect to see any billings on my credit card from your company. Thank you.
13 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your message, and I’m sorry for the frustration this has caused.
You can cancel your subscription at any time by clicking the profile icon in the top right corner, then selecting User Settings, where you’ll find the cancellation option.
If you’d like, I can also personally assist to ensure everything is taken care of. Please contact me directly at juan@legaltemplates.net
so I can locate your account, confirm the cancellation, and make sure no charges are applied.
We appreciate you bringing this to our attention and are here to help resolve this as quickly as possible.
— Juan, LegalTemplates
Purposely impossible to cancel
Purposely impossible to cancel the subscription. There is nothing on the page such as a cancellation tab or button. If you are elderly and aren't tech savvy you will end up finding you have been charged for months when your credit card bill comes. By the time you find out you aren't cancelled they will have already charged for two billing cycles...or three in my case because it fell on the border of my credit card cycle. I paid $150 for a poorly drafted form that I could have bought for about $5. They clearly target certain groups who don't know how to navigate a computer system. Just another elder scam
13 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
We’re very sorry to hear about your experience and understand how frustrating this must have been. For your reference, the cancellation option is located under the User Settings page.
I would like to personally investigate this, including reviewing the billing records and the information you’ve already shared, to understand exactly what happened, ensure your subscription is canceled, and work toward a resolution.
Please contact me directly at juan@legaltemplates.net
so I can locate the charges and review your case right away.
Thank you for bringing this to my attention—I take this very seriously and want to make sure it’s addressed properly.
— Juan, LegalTemplates
They were very helpful and accommodating
They were very helpful and accommodating
13 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your feedback! We’re glad you found our team helpful and accommodating. We appreciate your support!
Straight forward
Straight forward, comprehensive generation of legal forms for simple situations.
13 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your feedback! We’re glad you found the forms straightforward and comprehensive for your needs. We appreciate your support!
It was easy to use the templates
It was easy to use the templates. I cancelled because we do not use legal templates that often, but when we do, I go to Legal Templates for documents.
13 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for your feedback! We’re glad you found the templates easy to use. We appreciate you choosing LegalTemplates when you need documents and look forward to helping you again in the future!
SCAM!!!
Membership was cancelled, and the account was deleted, yet I am still being charged for this service. Live Chat Support and the Accounts Department claim they have no record of the charges, even though photos of bank statements were provided. I have been scammed - do NOT use this company!
12 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
I’m really sorry to hear about this — I completely understand how frustrating and concerning it is to continue being charged after canceling your membership and deleting your account, especially when you’ve already provided proof of the charges. That’s not acceptable, and I apologize for the experience you’ve had.
I want to personally investigate this, including the billing records and the information you’ve already shared, to understand exactly what’s happening and get it resolved. Please contact me directly at juan@legaltemplates.net so I can locate the charges and review this right away.
Thank you for bringing this to my attention — I take this very seriously and want to make sure it’s addressed properly.
—Juan, Legal Templates
Antwoord van Legal Templates
Thank you so much for the kind words! To edit a template you've created, simply navigate to your templates list, hover over the one you'd like to update, and select the edit option. Let us know if you need any help!
I found ehat I needed quite easily and…
I found ehat I needed quite easily and am pleased
6 april 2026
Antwoord van Legal Templates
That's wonderful to hear! So glad you found what you needed. Thanks for the great feedback!
Mai was very fast and helpful
Mai was very fast and helpful in responding and understanding what I needed
10 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you for the lovely feedback! We'll be sure to pass your kind words on to Mai — we're so glad she could help you quickly and efficiently!
I needed an affidavit of small estate
I needed an affidavit of small estate. I found it on this website. I completed the info, printed a copy and did all of that in less than 15 minutes!!! What a great website!!!
10 april 2026
Review zonder uitnodiging
Antwoord van Legal Templates
Thank you so much for your kind words! We’re glad to hear you were able to create your affidavit quickly and easily. We truly appreciate your support!
Antwoord van Legal Templates
Thank you for your feedback! We’re glad you found the free trial helpful and look forward to assisting you again when you need multiple documents.
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