Admittedly we did get stuck on one of the pages when it came to dividing the will between our children and simutaneously giving a % to charity. However, after a few errors and going back to the previo... Toon meer
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Lees wat reviewers zeggen
Getting started was a bit of a problem. I had to persevere in order to login. Once you have navigated the different modules it was quite easy to navigate. Simple everyday english, without the legal ja... Toon meer
The explanation of what you were getting for your purchase once you understood what the purchase included. Took me a bit of time to understand all of it, but I am totally satisfied. Highly recom... Toon meer
I liked that I could do it in my own home. The questions were straight forward. Explanations were easy to understand. Cost was reasonable. The section about residual inheritance if both my benefi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.
LegalWills.ca - You Decide what happens to your estate
Geschreven door het bedrijf
- Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
- Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.
Free customer support every step of the way, with a full 30 day money back guarantee
You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.
Have your Will in your hands in just 20 minutes, from the comfort of your home.
Contactgegevens
2420 Bank Street, Suite 45, K1V 8S1, Ottawa, Canada
- 1 888 660 9455
- support@legalwills.ca
- legalwills.ca
4,6
Uitstekend
7K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
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Very disappointing customer support
I have been having troubles clarifying a few things on the will and NOBODY is calling me back . Only communicate via email and it’s not helpful at all.
I would not recommend this to anyone
3 september 2026
Antwoord van LegalWills.ca
Johanna,
We’re sorry you felt unsupported — but I do want to clarify what actually happened on your ticket, because we did try to help and were ready to call you with a solution.
To resolve your issue, we needed two things from you: (1) A simple explanation of what you were trying to do in the distribution section (percentages, substitutes, children, etc.); and (2) your consent to view your account so we could see the exact setup and fix it.
We asked for this twice, and unfortunately you didn’t provide either answer. Without that information, we couldn’t see your Will, couldn’t diagnose the problem, and couldn’t prepare a meaningful call — which is why the issue remained unresolved.
We always call when a situation requires it, but only once we have the details needed to give clear guidance. In your case, we never received the information that would have allowed us to fix the problem or call you with a solution.
If you still need help, we’re absolutely here — and as soon as you tell us what you’re trying to do in Section 7 and give consent to access your account, we can resolve it quickly.
I found the site to be very user…
I found the site to be very user friendly making it very easy to negotiate through the whole process and this coupled with the very reasonable rates spawned this extremely satisfied customer.
4 september 2026
Very plain and simple and explained…
Very plain and simple and explained very clearly
31 augustus 2026
Great Customer Services
Customer services are very helpful and prompt.
2 september 2026
Review zonder uitnodiging
The amount of detailed information…
The amount of detailed information presented in language that is understandable is to my mind the best feature of this program.
3 september 2026
Ease of use
Ease of use. Good layout so all topics are covered.. has been very handy for me knowing all that information is in one place .
31 augustus 2026
At first I struggled
At first I struggled, but I am not so good with the computer. There was help available when I needed it, at it felt good to complete our wills, thankyou
3 september 2026
Clearly explained process
Clearly explained process. Easy to navigate. Cost effective
30 augustus 2026
Online Will Concept is good but.....
The concept of an online will service is good, no issue with it. However, the continued annual, or 5 year billings, gradually add up to exceed the cost of visiting a local lawyer to draft a will altogether, and for that reason seems prime for a price overhaul. Further, the wills should have an automated 'printed' cover letter with a copy of the printed will directing the executor, power of attorney, and beneficiaries to legalwills.ca to trigger the 'keyholder' actions once a will holder passes away. Otherwise there is no trigger for these individuals to even know there's an online will with legalwills.ca. Years can pass and an executor or power of attorney may not even be aware of legalwills.ca
3 september 2026
Antwoord van LegalWills.ca
Hi GG,
Thank you for sharing your thoughts. A few clarifications may help.
Maintaining a membership is entirely optional. Once your Will is printed, signed, and witnessed, it remains fully valid forever. If you never need to make changes, you can simply let your membership lapse and only add more time if you ever want to update your documents. Many members do exactly that.
Regarding Keyholders: once you add them, the system immediately prompts you to notify them by sending either a custom email or a wallet card. This ensures your Executor or Power of Attorney knows how to access your information when the time comes.
would have been nice to be able to…
would have been nice to be able to explain my wishes a bit more fully with out having to add a written page for further explain, but overall excellent .
2 september 2026
Easy, clear, simple instructions
Admittedly we did get stuck on one of the pages when it came to dividing the will between our children and simutaneously giving a % to charity. However, after a few errors and going back to the previous page we figured it out. Other than that it was very straight forward.
2 september 2026
Affordable, easy to use platform
It is an affordable platform that allow me to change my will as my life circumstances change without spending on a lawyer. They frequently send our information emails and workshops on will making. The company reminds you with plenty of time when you need to renew.
24 augustus 2026
Easy to use for a senior
29 augustus 2026
A good starting place
We found that the tools are useful to prompt thinking and often contain topics we had not considered earlier.
The final products though are clunky and do not read well. The flow is ruined by the choppy wording and formatting.
This is most noticeable in the MyFuneral module, which forces users down preset paths that are irrelevant if you want to keep your final disposition as low key as possible. The final document is terrible. I strongly feel it needs a complete overall with input from people not focused on formal funeral practices.
All of the modules we used were finally downloaded as PDFs which we then converted to Word Documents, edited ourselves and converted back to PDFs to store on the site in MyVault.
My own will is way too complicated to be “DIY”, so I used the LegalWills output as a starting point to gather all the info and deliver it to my lawyer who then provided the final document, which I will upload to MyVault.
I have advised my KeyHolder to look in MyVault for the “true version” of everything!
Overall, we have not been able to use the site as designed, but really appreciate LegalWills for getting us started on this important planning exercise.
2 september 2026
Antwoord van LegalWills.ca
Thank you for taking the time to share such detailed feedback, Nicola, and we're genuinely sorry the final documents didn't read as smoothly as they should have.
You're right that the MyFuneral module follows a fixed structure, and we hear your point about the placeholder wording that still appears even when no funeral is selected. That template exists so the document remains consistent, but we understand it can feel clunky and that it doesn't fit a truly low-key disposition. Your specific examples are exactly the kind of input we need as we review this module, and we are sharing your comments with our team.
We're glad the tools served as a useful starting point for your planning, and storing the final versions in MyVault is a smart way to keep everything in one place for your KeyHolder. We also understand that for your own Will, working with a lawyer for a more complex situation was the right call as complex situations genuinely benefit from professional advice.
Thank you for trusting us with the early stages of such an important exercise, and for helping us improve.
Able to proceed at my pace
Able to proceed at my pace, without having to rush decisions that require reflection and conversation with affected stakeholders. Move forward not when I’m pushed but when we’re ready
28 augustus 2026
English is not my first language
English is not my first language. It guides me every step how to complete the whole process. When I have any uncertainty , the support team responds my emails promptly.
I greatly appreciate their excellent services.
2 september 2026
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