I had an overall good experience using legalwills.ca to sort out my Will, Power of Attorney, and Living Will. I wanted to make sure everything was legally solid without the massive headache of going... Toon meer
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Well, it took me by surprise that I had to pay again the following year—and even more money—when the membership I bought was supposedly for life, and I was only supposed to pay for attorney fees or th... Toon meer
Bedrijf heeft geantwoord
Easy to navigate, buy the package and get the will, power of attorney and living will for $150, set up on line option for executor to access. Excellent option that doesn't need a lawyer that typicall... Toon meer
Admittedly we did get stuck on one of the pages when it came to dividing the will between our children and simutaneously giving a % to charity. However, after a few errors and going back to the previo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.
LegalWills.ca - You Decide what happens to your estate
Geschreven door het bedrijf
- Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
- Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.
Free customer support every step of the way, with a full 30 day money back guarantee
You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.
Have your Will in your hands in just 20 minutes, from the comfort of your home.
Contactgegevens
2420 Bank Street, Suite 45, K1V 8S1, Ottawa, Canada
- 1 888 660 9455
- support@legalwills.ca
- legalwills.ca
4,6
Uitstekend
7K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
There was no way to extend my…
There was no way to extend my membership without upgrading the services
17 augustus 2026
Antwoord van LegalWills.ca
Hi Scott,
Thanks for sharing your feedback — but I do want to clarify that the statement in your review is not accurate.
You can always extend your membership without adding services or repurchasing anything. The only time the system requires matching services is when two accounts are linked as a couple. Linked accounts must stay synchronized — meaning both partners need the same services and the same membership length for the discount to function properly.
If you prefer to renew your own membership without adding anything, you can simply unlink the accounts. Once unlinked, you can add time freely with no requirement to purchase additional services.
We never received a support ticket about this, but rest assured, we do not force members to buy anything they don’t want.
Overcharged for product and erroneous AI chat bot
You over charged me for your premium package. First, your AI chat incorrectly stated that I could get a Educators discount. After filling out "Is this service right for you" pages, several times, Then I gave up and emailed your company for help. After several more days of going back and forth, I found out that there is not an educator discount, but I do qualify for the Costco member pricing. I went back and filled in all the info again. Your system recognised my membership number but still charged me full price. When I emailed about this issue, your rep told me to go ahead and pay the full price, and I would be reimbursed the discount. I am still waiting for this.
6 augustus 2026
Antwoord van LegalWills.ca
Thank you for sharing this feedback, Diane, and please accept our sincere apologies for the frustration this experience has caused.
To clarify the earlier confusion. We don't offer an educator discount, and the Chatbot was updated to address this issue. The one outstanding item is verifying your Costco membership, as the number we received on August 6 wasn't recognized by Costco's validation system. Once we have your Costco Membership information validated we can activate the Costco promotion and process your refund of the difference right away.
The quickest way to do this is to email support@legalwills.ca with a copy of your membership card, and we'll take care of the rest immediately.
Again, our apologies for the delays, and thank you for giving us the opportunity to make this right.
LegalWills Delivers Exactly What It Promises
The online tools are truly accessible and easy to use, just as promised. The support team is outstanding—professional, responsive, and incredibly helpful. LegalWills makes the process affordable and saves me time and energy by letting me handle everything myself. I highly recommend it!
15 augustus 2026
I wish there were more user friendly…
I wish there were more user friendly ways to add things.
15 augustus 2026
User friendly!
14 augustus 2026
Very detailed and easy to use.
14 augustus 2026
I was just renewing my subscription
I was just renewing my subscription. No difficulties.
6 augustus 2026
Easy to use!
It was super easy to use making it possible for anybody to make your own will.
7 augustus 2026
I had to do a very simple will
I had to do a very simple will - it was quick and painless. If it was more complex not sure how well LegalWills supports that, but simple was easy and economical.
6 augustus 2026
Important information as we draw closer to our demise
They keep us up to date in changes.
5 november 2025
It gives me peace of mind
LegalWills gives me peace of mind in writing down my wills with an easy to understand guidelines and knowing that my wills meets the regulatory requirements and with cost of only small fraction of the notary.
5 augustus 2026
The website is very easy to use
The website is very easy to use, and the questions are comprehensive, well-organized, and professional. The process is straightforward and easy to follow. The service is also reasonably priced. Overall, I had a very positive experience and would recommend it to others.
6 augustus 2026
make the site more accessible to who as…
make the site more accessible to who as an example some who use readers for sighted issues.
6 augustus 2026
Antwoord van LegalWills.ca
Thank you for bringing this to our attention. Accessibility is something we take seriously, and we appreciate you highlighting the experience of users who rely on screen readers.
We're always working to make our site easier to use for everyone, and your feedback helps us improve. If you'd like to share more details about what you encountered, please don't hesitate to reach out to support@legalwills.ca.
Easy to complete
28 juli 2026
Antwoord van LegalWills.ca
Thank you for your feedback, Mohamed.
We're sorry if our email communications have felt excessive. If you'd prefer to reduce or stop receiving our communications, you can unsubscribe at any time using the link at the bottom of any email.
If you have any questions, you can reach out to us directly at support@legalwills.ca.
Very easy to complete my own will…
Very easy to complete my own will .Walks me right through no problem . Very helpful advice . And can always go back to make any changes at my leisure .
5 augustus 2026
Easy an priced well
4 augustus 2026
Simple and clear.
5 augustus 2026
Very easy to navigate website steps to…
Very easy to navigate website steps to complete
documents
4 augustus 2026
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