Leisuretime by Toureasy Reviews 

1.203
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely weekend away visiting places for the first time. Always have had an enjoyable holiday with Leisuretime by Tou easy

Beoordeeld met 5 van de 5 sterren

My wife & I have been on many trips with this Company. Yesterday, we went for Sunday Dinner on the SS Great Britain. Picking up, dropping off in Bristol with necessary information and returning to... Toon meer

Beoordeeld met 5 van de 5 sterren

Went to Abba Voyage on 9th May, Jock the driver was great, concert was excellent, hotel good location and nice clean rooms. But breakfast at the hotel was shocking, unorganised chaos where tea and cof... Toon meer

Beoordeeld met 3 van de 5 sterren

Went on a trip to Torquay Derwent hotel 19/6 for 3 night with 6 ladies. Disappointed with the hotel and food and 2 of our party had to be moved to the sister hotel as room not suitable and no othe... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Bus- en touringcarbedrijf
  3. Busreisorganisatie

Geschreven door het bedrijf

COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.203)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Staff at desk not friendly

Staff at desk not friendly - more concerned with upgrading people!
We upgraded at booking - carpet in room was stained & had holes in it plus uneven floor. Could not get ice for water unless we purchased a drink!!
Food was mediocre and no healthy options! Check out at 10am was ridiculous as the bus was not leaving Torquay until 6 hours later!
Entertainment ok - drinks at the bar expensive!
Best part was comfortable bus although we had to keep asking for air conditioning on!
Driver Nigel was top class and very professional.

29 juni 2025
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Antwoord van Leisuretime by Toureasy

We're very sorry that you did not enjoy your Tribute Weekend with us. We are surprised at your review as we have received a number of rave reviews for this trip from other customers, so need to investigate what went wrong in your case. We will be in touch! Glad you liked Nigel, though...

Beoordeeld met 5 van de 5 sterren

Great trip

Great trip, great driver, he was helpful, funny and informative.
The hotels were clean and comfortable, with delicious food.
The only negative was the early breakfasts, even on our free day.

22 juni 2025
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Antwoord van Leisuretime by Toureasy

We're thrilled that you enjoyed your holiday to Ireland so much. Please accept our apologies for the early breakfasts - but there was just so much to see on this trip!

Beoordeeld met 5 van de 5 sterren

on time pick up

on time pick up, good driving. enjoyed the day.
nothing to much trouble 5 star driver.

28 juni 2025
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Antwoord van Leisuretime by Toureasy

Wonderfui. Thanks for letting us know.

Beoordeeld met 5 van de 5 sterren

The coach was lovely and clean and the…

The coach was lovely and clean and the driver Tom was very pleasant and happy and kept us informed of everything during our trip it was my first time travelling with this company and it was a pleasant experience except for one thing which I was a little uncomfortable about but did not like to complain without spoiling others trip. There was an elderly gentleman sitting opposite me on his own who was very touchy-feely on my arm and leg throughout the journey up and home and I felt very uncomfortable about I tried to ignore him and he kept huffing and tutting if I did not respond to him and just kept staring at me to look at him. I had my daughter with me and was glad she sat on the inside seat. I did not want to upset the other passengers by complaining or making a scene but was glad when he departed the bus.

28 juni 2025
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Antwoord van Leisuretime by Toureasy

We're very pleased thaat you enjoyed your day trip with us, but very unhappy that you felt so uncomfortable. We understand that you might not have wanted to make a fuss but we would much rather you had alerted the driver, who would have taken action on your behalf. We know that is easier said that done, though, so please do accept our apologies for how the elderly gentleman made you feel.

Beoordeeld met 5 van de 5 sterren

Excellent communication before and…

Excellent communication before and during stay,hotel clean tidy good food, staff could not be faulted, drivers good. All in all a well organised trip.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

Wonderful! We are thrilled that you had such a wonderful holiday to Jersey and thank you so much for taking the time to let us know.

Beoordeeld met 5 van de 5 sterren

Jersey by Sea

From the helpful friendly staff at The Norfolk Hotel to the ease of getting around this beautiful island this was a wonderful experience. The Hotel is a little dated but clean. The food is plain, but very tasty with good choices. ideally situated just a two minute walk from a lovely park through which you gain access to the seafront. The surprisingly large town is about a 10 minute walk away from The Hotel, has a lot of places to shop and boasts a lively market.
Getting around couldn't be easier. The bus station is about a ten minute walk from The Hotel and the bus fares are extremely reasonable. We paid £2.55p per journey by card which saves you 45p on the fare of £3. They have a tap on service, you do not have to tap off. If you get off the bus at any point, but wish to go onto another stop on the route provided you produce your bus ticket and get a second bus within the hour the second journey is free. You can also purchase day tickets or 3 day passes, but they need to be used on 3 consecutive days. There is also The Little train which cost us £9 for a 35 minute journey down to St. Aubins Bay, but the bus journey there offers much better value at £2.55p. Unfortunately we didn't manage to visit the Glass Church which we were told is a lovely place to see.
We would certainly like to visit this beautiful island again and would definitely go to the church next time.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you so much for sharing such detailed feedback on your holiday to Jersey and we hope we can take you back there in the not too distant future!

Beoordeeld met 4 van de 5 sterren

The Newcastle Trip was very good.

The Newcastle Trip was very well organised, Keith the Driver was very good and looked after us well and gave us plenty of time on excursions The hotel was ok, but more for business than holiday makers. No set of drawers in room, food was ok but would have liked more choices on main meals. Overall the trop was very good value and would recommend Leisuretime.

23 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you and we're very pleased that you enjoyed the tip and recognised the great value offered. We probably can't change the furniture in the bedrooms but we can always work with the hotel to try and improve the meal experience.

Beoordeeld met 3 van de 5 sterren

Too long time spent in Torquay

The journey was fine. We paid for an upgrade our room which was fine, the evening meal was very poor, the entertainment was great. After checkout at 10 a.m we spent another 6 hours in Torquay which was far too long a few hours could have been elsewhere i.e Clark’s Village.

28 juni 2025
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Antwoord van Leisuretime by Toureasy

We're sorry that you felt you had too long in Torquay and that you did not like the food, which surprises us as we have had lots of very positive feedback from other customers on the trip. But obviously, it was not for you and we aare ssorry for that.

Beoordeeld met 5 van de 5 sterren

Driver was really helpful ànd very…

Driver was really helpful ànd very polite. We enjoyed our day out and will definitely use Leisure Time again.

29 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you! We're really pleased that you enjoyed your day trip to Tenby with us.

Beoordeeld met 5 van de 5 sterren

Norfolk lodge hotel with toureasy

The hotel was lovely and clean and all staff was brilliant. The one thing that was not to do with toureasy was the fact the lift was not working on the ferry. But apart for that we would recommend the jersey trip through toureasy leisuretime.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you so much and we are thrilled you enjoyed your Jersey holiday so much. Yes, we were upset too when advised by the ferry company that the lift would be out of action but very glad that it did not spoil your overall enjoyment of the trip.

Beoordeeld met 4 van de 5 sterren

The only complaint is that the…

The only complaint is that the breakfast was a bit dried as if it had been kept warm.
Actual coach journeys was very good & the driver was excellent.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you and we're sorry that you had an issue with the breakfast, which is unusual as the Ibis Greenwich consistently gets excellent reviews all round. We're glad that you enjoyed the other aspects of your ABBA Voyage weekend experience.

Beoordeeld met 4 van de 5 sterren

Lovely trip to Torquay

Lovely trip to Torquay. Great day trips. Hotel was in a great location and staff very helpful and friendly. Food and service were great. Only let down was the 8 hour trip home due to various factors. Will definitely travel with Leisuretime again.

16 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you for letting us know and we're really pleased that you enjoyed your holiday to Torquay and the Devon Coast so much.

Beoordeeld met 5 van de 5 sterren

Had a lovely weekend the weather excellent

Had a lovely weekend the weather was great as it was a Lot of walking.the driver was great lots of laughs.with his jokes.hotel was great.would recommend it.

20 juni 2025
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Antwoord van Leisuretime by Toureasy

Great! Thanks for letting us know how much you enjoyed your Cotswolds weekend and we look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Abba voyage

Everything went smoothly, from the booking to the trip itself. Chris, our driver was brilliant, very helpful, knowledgeable (almost a guided tour of London), couldn't do enough for us. Really enjoyed the show, hotel was great. Will travel with this company again.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

That is brilliant to hear. Thanks so much for letting us know.

Beoordeeld met 5 van de 5 sterren

Great time

Very well organised trip , coach comfortable with air con. The Driver Chris was excellent , very funny but really efficient. Hotel nice , breakfast very good .Only issue for me was that it wasn’t made clear on booking that after being picked up in South Somerset we had to go up to Bristol to meet the main coach . We thought we would go straight up the A303 and be in London in less than 3 hrs instead it was a very long journey of over 6 hrs. Would have loved more time to relax before the concert.Didn’t stop us enjoying the weekend though.

21 juni 2025
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Antwoord van Leisuretime by Toureasy

We're so glad you enjoyed yourself and we're sorry about the confusion with the routing. We're glad that it did not spoil your enjoyment of the weekend and thanks so much for booking with us.

Beoordeeld met 5 van de 5 sterren

Well organised pick up on time

Well organised pick up on time. Good location for hotel.Bus driver Chris was very informative and very helpful. ABBA concert was fantastic. Free time in Covent garden's enjoyed the weekend .

21 juni 2025
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Antwoord van Leisuretime by Toureasy

Wonderful! Thanks for letting us know :-)

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