Leisuretime by Toureasy Reviews 

1.203
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lovely weekend away visiting places for the first time. Always have had an enjoyable holiday with Leisuretime by Tou easy

Beoordeeld met 5 van de 5 sterren

My wife & I have been on many trips with this Company. Yesterday, we went for Sunday Dinner on the SS Great Britain. Picking up, dropping off in Bristol with necessary information and returning to... Toon meer

Beoordeeld met 5 van de 5 sterren

Went to Abba Voyage on 9th May, Jock the driver was great, concert was excellent, hotel good location and nice clean rooms. But breakfast at the hotel was shocking, unorganised chaos where tea and cof... Toon meer

Beoordeeld met 3 van de 5 sterren

Went on a trip to Torquay Derwent hotel 19/6 for 3 night with 6 ladies. Disappointed with the hotel and food and 2 of our party had to be moved to the sister hotel as room not suitable and no othe... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Bus- en touringcarbedrijf
  3. Busreisorganisatie

Geschreven door het bedrijf

COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.203)

38 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This was our second stay at Judd’s Folly

This was our second stay at Judd’s Folly and we were pleased to have returned to this friendly hotel. It was an excellent base to explore Kent, the Garden of England,, visiting a number of towns including Whistable , Faversham, Canterbury and Sissinghurst the home of Vita Sackville-West and a National Trust property
Our coach was comfortable and had charging points for our tech, our driver, Karl, was welcoming and helped to make our holiday another hit with LeisureTime by Toureasy

9 juni 2025
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Antwoord van Leisuretime by Toureasy

We love a holiday hit! Thanks so much for being so complimentary and we are just pleased that you enjoyed your trip with us so much.

Beoordeeld met 5 van de 5 sterren

Austria was amazing

Austria was amazing. Lovely hotel and food. Drivers were really good and entertaining

7 juni 2025
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Antwoord van Leisuretime by Toureasy

Brilliant. That is all we need to know! Thanks so much for sharing your review.

Beoordeeld met 5 van de 5 sterren

The drivers were amazing

The drivers were amazing. They went out of their way to make sure everyone had the best possible time. We certainly did. The accommodation was great in all stops. There was an hour stop on the way to the falls NO one on the coach wanted to do “nothing there” an extra hour at the falls would be great.

I have a comment All passengers agree with it’s to do with a lady “Maisie” sat in the front row with us. She was a very intelligent lady and was polite to fellow passengers but. She was rude and had attitude with the drivers and deliberately returned late to the coach when we did rest stops. The drivers had to go look for her every time. We all felt so sorry for them because they knew it would happen. I would say she went out of her way to make things difficult for them. They never once complained. In fairness to them. They knew her from past trips. Meal times she made difficult for everyone she was sat on our table. She would benefit from having a family member friend or support worker to accompany her. Again not just my words. The trip took a lot longer than needed because of her times back.

7 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks so much for your fabulous review and we are thrilled that you enjoyed your holiday to Austrai so much. We also appreciate your comments on 'Maisie' and it is certainly not acceptable for one customer to repeatedly disrupt a trip. Our apologies for that.

Beoordeeld met 5 van de 5 sterren

Excellent day out

Excellent day out, driver was lovely, coach very comfy, very impressed

12 juni 2025
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Antwoord van Leisuretime by Toureasy

We love that! Thanks so much for lettung us know.

Beoordeeld met 3 van de 5 sterren

Hotel was good but evening meal was…

Hotel was good but evening meal was disappointing they actually run out of food which left us no choice but to have fishcakes which were disgusting and it's to far away from any local shops or bars so you had no choice but to use their facilities

13 juni 2025
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Antwoord van Leisuretime by Toureasy

We're really sorry that you did not enjoy the food at the Holiday Inn. We will investigate but have received very positive reviews from other customers so need to see what went wrong in your case.

Beoordeeld met 5 van de 5 sterren

No delays

No delays. Nice coach. Brecon is lovely and the trip on the canal made it memorable. Can recommend Leisuretime will be booking more trips in the future.

12 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks for such a fabulous review. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Well organised lovely drive and driver

Well organised lovely drive and driver. Shame was it rained. But that didn’t spoil the day.

12 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks so much for letting us know and we're so pleased you enjoyed your trip to Brecon - despite the rain!

Beoordeeld met 5 van de 5 sterren

York and Skipton.

The driver was very friendly and helpful. He organised quizes for the Saturday and Sunday because there was no entertainment. The Hotel was very nice, the rooms were clean and the breakfast was excellent although the evening meal was a bit hit or miss.

13 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks for such a lovely review and it is great to know how much you enjoyed your trip to Yorkshire.

Beoordeeld met 5 van de 5 sterren

Our 5 day trip to Kent was amazing from…

Our 5 day trip to Kent was amazing from start to finish, Karl our driver was the best so far,and we've been doing coach trips for 20+ years with 7+ different companies.
The level of service and quality of the hotels you use( our 3rd with Leisuretime) is by far the best... quality food and hotels are a must in my eyes and the value is definitely a bonus.

9 juni 2025
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Antwoord van Leisuretime by Toureasy

Wow! Thank you for such a fabulous review and we can't tell you how happy it made us to read your review. We so appreciate it and hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Sunny Austria with Ray and Jock

Had an absolutely wonderful time in Austria, the weather was beautiful and we really enjoyed our stay at Hotel Tyrol. The bus was lovely and kept very clean, the hotel was amazing with a variety of great food every night.
Our bus drivers were really the stars of the show, Ray and Jock could not do enough to make sure we were comfortable and had a good laugh along the way! They made the long journeys on either side much shorter and were very knowledgeable about the areas we were travelling in.
The only thing I would change is we had a stop in a ski town that was only really coffee shops and businesses so we would have preferred to spend more time at the waterfalls later in the day.

We'll definitely be booking again soon though, we had a great time!

7 juni 2025
Review zonder uitnodiging
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Antwoord van Leisuretime by Toureasy

That is wonderful to hear and thank you so much for such a brilliant review. We're so happy that you had such a great time and can't wait to take you away again.

Beoordeeld met 5 van de 5 sterren

Lovely coach so comfortable

Lovely coach so comfortable, our driver Chris was fantastic, helpful and full of information,he made it a very plesant trip. Looking forward to our next trip inJuly

6 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks for leaving such a lovely review and we're so pleased you enjoyed your Day Trip to Clarks Village and Glastonbury

Beoordeeld met 5 van de 5 sterren

Lovely short break

All timings from pick up, the ferries and excursions went really well and we were looked after really well by Anthony who made us all feel safe on our journeys throughout our short break.
The hotel, in a good location, was very welcoming and comfortable with a good breakfast.

6 juni 2025
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Antwoord van Leisuretime by Toureasy

Thanks for leaving such a lovely review and we're so pleased that you enjoyed your weekend break in Boulogne.

Beoordeeld met 3 van de 5 sterren

Too short a time in resort.Menu in…

Too short a time in resort.Menu in hotel could be shown in English.Please avoid a weekend where there is a street closure because the coach had to drop us a substantial distance from the hotel necessitating a long walk on return from excursion.Coach driver brilliant 5*

6 juni 2025
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Antwoord van Leisuretime by Toureasy

We're sorry that you felt your time in Boulogne was too short, but we clearly advertised the duration of the trip and so we are not sure how we could have improved your experience in that regard. As I am sure you can imagine, our trips are planned many months in advance and so it is often impossible to anticipate street closures but we are sorry for the additional walk that entailed.

Beoordeeld met 4 van de 5 sterren

Jock the driver was lovely

Jock the driver was lovely, very friendly, also kind and considerate to the elderly passengers. The coach was very basic. The journey took much longer than I expected, the pick ups around Cardiff put alot of extra time on the journey. The hotel and staff was lovely. I loved the trips while there. Definitely the time factor is a put off.

19 mei 2025
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Antwoord van Leisuretime by Toureasy

Thanks for taking the time to review your trip to the Isle of Wight. We're glad you enjoyed yourself whilst there and sorry you felt the journey too long. A large number of our customers use the train to Cardiff when joining our trips and that is why Cardiff Central is so popular.

Beoordeeld met 3 van de 5 sterren

Food was awful

Food was awful. Not just us but a number of customers sent food back. Showers in room was to small only just got in them had to leave door on shower open to have a shower. Knocking legs on beds every time. Matters was to thin could feel the bed fram though it. Was thinking of going to premier. Inn just to have a good night sleep. Nothing to doing in hotel till 5pm as the bar was locked. If we haven't gone on coach tips there was nothing to do except stay in your room. On the other hand the waitress was good and helpful. Will not be booking to go to the Burlington Hotel again. Wich is a shame as there a lot of potential.

2 juni 2025
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Antwoord van Leisuretime by Toureasy

We're so sorry that you had such disappointing experience at the Burlington. Whilst clearly advertised as a budget hotel, the issues you faced are surprising to us given customer feedback on other trips. We will be in touch directly to discuss your issues directly with you but in the meantime please accept our apologies that the hotel was not up to your expectations,

Beoordeeld met 5 van de 5 sterren

The Peggs

Excellent driver and the food was good in the hotel

6 juni 2025
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Antwoord van Leisuretime by Toureasy

That is wonderful to hear and we're glad that you enjoyed your weekend away in Weston. Thanks for letting us know.

Beoordeeld met 3 van de 5 sterren

female receptionist was confrontational intolerant & rude obviously did not want me in the hotel

re: female receptionist on duty at 6.30pm The Burlington hotel I.O.W.
I asked what time the heating came on? I was told it will not, as everyone was hot & they had all the doors open. I told her it was not hot in my room, I was told they could not put heating on in individual rooms. Her manner was very confrontational. A large group of people came behind me making a lot of noise & I could not hear what she was saying, & told her so & went in to dinner. A guest told me I could have a heater if I asked. so I asked & was told I was very rude & had walked away from her when she was speaking. She kept telling me how rude I was & I never got a heater & sat in my room with my coat on. The heat was on downstairs! She should not be front of house with her attitude. The menu for dinner was poor. Coach and driver were good. One receptionist can ruin a holiday! PS I do wear hearing aids but they are not helpful when there is a lot of background noise. I am an 85year young solo traveller.

5 juni 2025
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Antwoord van Leisuretime by Toureasy

We are sorry to hear that and will be in touch directly to find out more. In the meantime please accept our apologies,

Beoordeeld met 5 van de 5 sterren

Cream tea Cruise & bristol

Nigel from neath bus driver was amazing made our day bus comfortable ,good day trip,the Group would love to go with Nigel on another trip

8 juni 2025
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Antwoord van Leisuretime by Toureasy

Thank you - and we'll let Nigel know! We hope to see you again soon.

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