The customer service experience was great. The reason for the low score is the high interest rate. $5k interest on a 10k loan is insane! I have a very good credit score which makes this more disappo... Toon meer
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Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... Toon meer
Great customer service. My husband was dealing with colon cancer etc and I work graveyard shift. They showed great patience in setting things up with all that was going on. I will definitely spread th... Toon meer
The process was quick and easy. Everything was explained throughly and simplified to your understanding. There are no hidden fees and nothing is forced upon you if you're not in agreement with terms.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
Contactgegevens
15303 Ventura Blvd., Suite 850, 91403, Sherman Oaks, Verenigde Staten
- 1-800-994-6177
- customerservice@lendingusa.com
- lendingusa.com
4,6
Uitstekend
808 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I needed to move the date for my bank…
I needed to move the date for my bank account draft to my loan.
There was a man named Daniel who helped get this done. He was very polite and professional.
7 oktober 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thank you very much for your review. Hope to see you again!
Nice people, always calling
Paid my loan way before it was due to be paid out. They kept calling me in the end even said my account was 29 days behind. My account wasn't due to be paid in full until Feb 2024. I paid the account out and told them not to call me anymore.
Always called for automated payments even though I kept refusing
5 oktober 2023
Review zonder uitnodiging
It was efficient and we were able to…
It was efficient and we were able to get thru the process in a timely manner.
22 september 2023
Review zonder uitnodiging
Very easy to work with
Very easy to work with. Respectful and caring.
22 september 2023
Review zonder uitnodiging
Excellence
16 september 2023
Review zonder uitnodiging
Very easy to work with and shows you…
Very easy to work with and shows you plan get your creditors paid off and breath again.
8 september 2023
Review zonder uitnodiging
It took me 3 times applying to get my…
It took me 3 times applying to get my loan. I was patient, and on the third try, I received my loan. Fast quick and respectful
8 september 2023
Review zonder uitnodiging
I would not recommend this lender.
11 september 2023
Review zonder uitnodiging
A million stars!!!The staff was very…
A million stars!!!The staff was very helpful with directions on signing and explaining everything. Tyvm !!
25 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thanks for the stellar review, Sindie.
Bad customer service
The first people I dealt with Daniel and Fred were great. Great job to them. The others were terrible. They either called way after they were supposed to or didn't call at all. The first girl i talked to had no clue of what was going on. Very poor customer service on their part.
24 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thank you for providing your feedback and letting us know about this issue, Lorrie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 994-6177 and we'd be happy to help you out.
Cheers,
LendingUSA
I was pleasantly surprised by the ease…
I was pleasantly surprised by the ease and prompt response to my my loan. The staff was very helpful with directions on signing. It made for a very happy Birthday to our daughter.
20 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, Customer. Thanks for your review. Glad to hear you had a great experience.
Great service
My customer service representative was very respectful. I would recommend this company.
3 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, T.spivey. Thanks for your review. Glad to hear you had a great experience.
I didn't appreciate being lied to
I didn't appreciate being lied to, the day you folks did my credit check, I was told that it would be a soft inquiry, Not A Hard Inquiry, again Thanks for liein to be, and also I don't deserve a High Interest Rate Neither. That's my feeling, to whom it may concern. Michael Lester.
27 juli 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 994-6177 and we'd be happy to help you out.
Cheers,
LendingUSA
Customer service was top notch
Customer service was top notch. Manual was on top of everything getting me taken care of quickly. Great job and I will be recommending y’all to friends
26 juli 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, Smitty. Thanks for your review. Glad to hear you had a great experience.
They made it very simple to get peace…
They made it very simple to get peace of mind.
3 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thanks for the stellar review, Douglas.
They are making everything so much…
They are making everything so much easier and helping me build my credit back up.
2 augustus 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, Travis. Thanks for your review. Glad to hear you had a great experience.
Very helpful and courteous!!!
Very helpful and courteous!!!
I have always been a skeptic, but I hope this direction will work for me, but I really have to see it to believe it!!!!
26 juli 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, Virginia. Thanks for your review. Glad to hear you had a great experience.
Every one was kind and polite
Every one was kind and polite, they were pretty quick at getting me a loan giving me some peace of mind.
20 juli 2023
Review zonder uitnodiging
Antwoord van LendingUSA
Thanks for the stellar review, Lucinda.
Got involve with this company thru…
Got involve with this company thru Community tax had to take out a $4000 loan to work with tax company, get down to the bottom line I ended up owing the same amount of money if I had did my own taxes plus their $4000 ...what a deal I can't prove it but I think they have some shady deal with the tax company
24 juli 2022
Review zonder uitnodiging
Antwoord van LendingUSA
Hi, Tony. Please give us a call at (800) 994-6177 so we can learn more about how things could have been better.
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