Kerry couldn't of been more helpful 🥰 I ordered 3 bracelets last minuet for teacher thank you presents, I then forgot to change then forgot to change the delivery to next day, I sent an email in an... Toon meer
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The service from this company was excellent. The shipping was super fast and the bracelet was beautifully presented in lovely packaging. I would definitely recommend them to anyone. Thank you :)
I have bought numerous bracelets from letterbox love, for myself and as gifts for others. They take great care in their packaging which is always so neat and cutesy, making them the perfect gift and a... Toon meer
Bedrijf heeft geantwoord
I purchased a worry bracelet from Tiktok live (Amazing experience) and it was delivered within 1-2days. I must say service is extremely good. The bracelet itself cones with an uplifting message I hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Letterbox Love, we create meaningful jewellery gifts designed to comfort, empower and celebrate life's big and little wins because we believe that the smallest gestures often leave the biggest impact. Founded by husband and wife duo Kerry and Liam during the first UK lockdown, our mission began with a simple idea: to spread kindness and connect people through thoughtful jewellery gifts that fit through the letterbox. Our vast range covers a wide variety of sentiments and occasions, from birthdays and breakups to friendship, loss, and everything in between. Whether you're looking to lift someone up, say thank you, or remind them how loved they are, we have the perfect piece to do just that. Our affordable bracelets come in a mix of styles to suit every taste, from adjustable friendship cords to silver-plated charm bracelets and beautifully beaded designs. Each gift is designed with heart, hand-packed with care, and sent with love from our small Derbyshire based studio. As an award winning small business, customer happiness is at the core of everything we do. We’re proud to be trusted by thousands of customers who return time and time again for gifts that truly mean something. Let us help you brighten someone’s day, one letterbox gift at a time.
Contactgegevens
Verenigd Koninkrijk
- info@letterbox-love.co.uk
- letterbox-love.co.uk
4,9
Uitstekend
475 reviews
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Pretty bracelets
I ordered 2 bracelets as birthday gifts for friends who loved them. Beautifully made. Arrived quickly.
28 september 2024
Antwoord van Letterbox Love
This is wonderful to hear, thank you so much for review xx
Really unique products
This company do really unique products, which is why i've bought things for myself and as gifts for friends/family. They are posted quickly and come wrapped in beautiful pink paper. I particularly love the turtle bracelet, as it reminds me of when I swam with turtles.
I would say the prices are fair, as the bracelets are so well made and unique.
Overall, I would recommend this company 100%.
26 augustus 2024
Antwoord van Letterbox Love
Thank you for such a wonderful review, we appreciate this so much! xx
Baby loss braclet
Baby loss braclet
Was a hit with my friend especially as she was having a hard day
27 augustus 2024
Antwoord van Letterbox Love
Thank you for this kind review x
Always impressed
I’ve ordered several times before from Letterbox Love and they never fail to impress me. The gifts I ordered were beautiful (as always!) and arrived so quickly, with gorgeous presentation too.
Thank you Letterbox Love ❤️
26 augustus 2024
Antwoord van Letterbox Love
Such a fab review, thank you so much for your kind words x
Beautiful products
Beautiful products. Friendly professional interaction. Gorgeous packaging which is always appreciated.
26 augustus 2024
Antwoord van Letterbox Love
Thank you so much :) xx
Amazing Customer Service..
Amazing Customer Service...
Had a little problem with the bracelet that I ordered... quick response...replacement sent ... no extra charge... even over the bank holiday weekend...
Beautiful Gift complete with little gift bag...
Highly recommended
23 augustus 2024
Review zonder uitnodiging
Antwoord van Letterbox Love
You are so welcome, we are so pleased you have had a great experience with us xx
Bracelet was absolutely beautiful
Bracelet was absolutely beautiful, we were really pleased with it...The products are great quality and very affordable too!!
30 juli 2024
Review zonder uitnodiging
Antwoord van Letterbox Love
Thank you so much Isabella, so pleased you loved the bracelet ! x
Paid for next day delivery and didn’t…
Paid for next day delivery and didn’t come for nearly a week, also given option to personalise note which I opted for and didn’t arrive with any personalisation
2 augustus 2024
Antwoord van Letterbox Love
Hi Charlie, Firstly, I want to thank you for your recent purchase and for taking the time to leave a review. We greatly value customer feedback as it helps us improve our service.
You mentioned concerns regarding the delivery time and a missed gift message. I want to sincerely apologise for any inconvenience you experienced.
Regarding the delivery, I see that you opted for an upgrade to 1st Class with Royal Mail. While this service is generally fast, it is important to note that it is not a tracked or guaranteed next-day service. We always aim to dispatch orders within 24 hours from Monday to Friday to ensure the quickest possible delivery, but unfortunately, the exact delivery timing is outside our control once the package is with Royal Mail.
As for the gift message, I'm afraid we did not see a message on your order, usually this pulls through to your order confirmation, did you receive this? This could be an internal issue on our website so it would be really helpful to understand.
We value you as a customer and would like the opportunity to make things right. Please do get in touch, I have emailed you too.
Thank you for your understanding and for giving us the chance to improve.
Best wishes,
Kerry
Excellent service
I ordered a very pretty graduation bracelet for my daughter. Unfortunately, when she wore it for the first time she realised there was a slight problem with the clasp which resulted in the bracelet falling off. I contacted Letterbox Love and they very kindly sent out a replacement within a few days.
Excellent service, beautiful jewellery at a reasonable price. I highly recommend.
7 augustus 2024
Review zonder uitnodiging
Antwoord van Letterbox Love
Thank you Lynn, I am so pleased your daughter liked her bracelet and we were able to help with a speedy replacement! x
Antwoord van Letterbox Love
Thank you for this lovely review x
Great gifts. Super thoughtful
Ordered from here twice before, and recently ordered a mystery bundle. Was so pleased when it arrived. Lots of lovely bits and personalised too! Great customer service. Easy to get in touch. Lovely gifts and I even got a few bits for myself. Highly recommend!
20 juli 2024
Review zonder uitnodiging
Antwoord van Letterbox Love
Thank you Ayshe, made our day with this review!
Really lovely gift
Really lovely little bracelet. Bought as gift for a friend, to remind her she’s not alone. It was the first anniversary of her mom’s death (who loved butterfly’s). She loved it.
27 juni 2024
Antwoord van Letterbox Love
So kind of you, what a thoughtful gesture x
Quality and Reliability was 2nd to none !
The Professionalism and Reliability was great and the goods were of good quality. Will use you again and nice to know that your company doesn't con people which is great news. Well done 20 out of 10 ! 👍😁👍🐾🐾🐕
31 mei 2024
Antwoord van Letterbox Love
What a fabulous review, thank you so much Beverly! x
First time using this company
First time using this company
And I was very pleased with the outcome.
26 mei 2024
Antwoord van Letterbox Love
Thank you Mary :) x
Quick and easy ordering item was as…
Quick and easy ordering item was as described excellent t quality would definitely use again
26 mei 2024
Antwoord van Letterbox Love
Thank you so much for your kind words :)
Absolutely lovely bracelet
Absolutely lovely bracelet, ordered for a good luck charm for my daughters exams and she loved it
26 april 2024
Antwoord van Letterbox Love
We are so glad she loved it, thank you again!
Antwoord van Letterbox Love
Thank you so much for this kind review
Great little gift business
I have been following this business for a few years and safe to say the deliver every time, the products are amazing and very reasonably priced, hands down the best little gifts to receive,
24 april 2024
Antwoord van Letterbox Love
Thank you so much for the lovely review! Kerry x
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