We have been ordering envelopes from Letter Jacket for years and have been quite happy with the products we've received. The ordering process is so easy compared with other vendors we've used, and the... Toon meer
Bedrijf heeft geantwoord
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We had a problem with UPS leaving the boxes outside the door. We did not know there were two boxes, one was delivered on Saturday (office is closed) second on Monday. We actually paid UPS to hold th... Toon meer
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Excellent product and customer service. This was our first time using Letter Jacket for custom envelopes. We were very impressed with the price and quality. They send a proof out first to be signed-... Toon meer
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The previous companies I used to make my business envelopes would have envelope flaps which didn't stick when peeled or on second orders the return address and logo looked like they were running out... Toon meer
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Bedrijfsgegevens
Over Letter Jacket
Informatie afkomstig van verschillende externe bronnen
Letter Jacket
Envelopes
Here at Letter Jacket, we are deeply passionate about envelopes. With more than a hundred years of combined experience, our team of top-notch envelopeurs (yes, we invented that word) knows everything there is to know about the manufacturing, application, and customization of high quality paper envelopes.
However, as much as we love envelopes for their own sake, what gets us truly excited is helping people like you solve problems and save money using our envelopes. Whether you own a business, manage an office, or just need to send a lot of mail, we’re here to help.
Shop Our Products:
Regular Envelopes
Window Envelopes
Catalog Envelopes
Booklet Envelopes
Church EnvelopesGeschreven door het bedrijf
Satisfaction Guaranteed
We are positive you will love your envelopes! If you are not completely satisfied with your purchase, please contact us and we will make it right!
Contact Us
Contactgegevens
1130 Quaker Street, 75207, Dallas, Verenigde Staten
- 877-280-5083
- support@letterjacketenvelopes.com
- letterjacketenvelopes.com
4,8
Uitstekend
2K reviews
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The ordering process is easy and the…
The ordering process is easy and the delivery was fast.
Very easy company to work with.
10 december 2024
Antwoord van Letter Jacket
Thanks Pamela!!
Working with Carrie to design the…
Working with Carrie to design the church offering envelope was great! The personalized service she provided while walking me through the process was invaluable. We ended up with exactly what I was looking for. Letter Jacket was a good choice for the project and I would certainly go with them again.
25 november 2024
Antwoord van Letter Jacket
Thank you so much Marc!
It's wonderful to hear you had such a great experience. That's always what we hope for!
Thank you!!
Satisfied Customer
I placed an order for 1,500 envelopes from Letter Jacket. The process is easy, the envelopes look very good and are of professional quality, and I received the order sooner than anticipated. This is my second order and I plan to continue ordering as needed. Letter Jacket is great!
2 december 2024
Antwoord van Letter Jacket
Hi Glenn,
We appreciate your loyalty and glad you like your envelopes.
Thank you for the kind words.
Carrie
The envelopes came out great
The envelopes came out great. Just the way I designed them. The color is vibrant and they're just what I expected. I gave it a five-star review, but there is a little thing that bothered me. The little cut out on the back of the envelope is faced away from the seal of the envelope. It would have been nice for the cut-out piece to face the seal so you can either seal the envelope with glue or you can tuck in the flap into the cut-out. Otherwise, it's a five-star job.
18 november 2024
Antwoord van Letter Jacket
Hi Adina!
Thank you for the review and we are glad you like your envelopes. The half moon cut out on the back of the envelope is referred to as a thumb notch. It is for after the envelope is sealed it can be easily opened by grabbing the pull tab and allowing the envelope to open easier.
Thanks,
Carrie
I been using letter Jacket envelopes…
I been using letter Jacket envelopes for our church needs and they never disappoint me. I am very satisfied customer and I highly recommend their products to everyone.
Blessings!
17 november 2024
Antwoord van Letter Jacket
Hi Jun!
We appreciate your feedback and your continued support of Letter Jacket. Thank you! Carrie
Tithe/Offering Envelopes
I sent an example and you copied it perfectly. The only thing we thought could have been better was the black ink could have been sharper/crisper. It looked more like a dark gray. Also, I needed help and the person who walked me through it was amazing, very kind and personable. A true rarity these days. I would reorder from your company. Thank you.
15 november 2024
Antwoord van Letter Jacket
Hi Kay,
It was a pleasure talking and working with you and we love hearing from our customers. I am glad you like how they came out minus the gray. Karen is out of the office this week but she and I will talk about the grayness in the envelopes. These are ran on 20# paper which is our lightest so I think that may have something to do with it.
Carrie
Very straight forward and much quicker…
Very straight forward and much quicker than expected. Pricing was alright though just about anyone wouldn't say no to a lower price but overall was great.
6 november 2024
Antwoord van Letter Jacket
Thanks Daniel for your feedback. We strive to get all orders out in a timely manner. We are so glad you experience was great.
Carrie
Contact worked with me as we tried to…
Contact worked with me as we tried to get an image that would print the clearest on the envelops.
29 oktober 2024
Antwoord van Letter Jacket
Hi Karen!
We are happy to help our customers. Thanks for working with Letter Jacket for your envelope needs.
Carrie
great customer service
25 oktober 2024
Antwoord van Letter Jacket
Hi Brice,
We appreciate the feedback. We love our customers. Thanks for using Letter Jacket.
Carrie
PERFECT
Perfect! Everything was exactly as requested. The shipping and delivery was "on time"! We asked and you delivered everything! Thanks Again!
21 oktober 2024
Antwoord van Letter Jacket
We are so glad you are happy with your purchase. Thanks for choosing Letter Jacket.
Carrie
Great job on my logo and the envelopes
4 november 2024
Antwoord van Letter Jacket
HI William,
We are so glad they turned out the way you liked.
Thanks for choosing Letter Jacket to print your envelopes.
Carrie
Great Envelopes,
Great Envelopes,
I can always rely on getting my companies envelopes customized with our logo etc.
11 oktober 2024
Antwoord van Letter Jacket
Thank you for letting us know you are happy with your purchase. Thanks for choosing Letter Jacket!
Carrie
They were great to work with
They were great to work with, very responsive and timely with information. Their product is top quality and easy to order.
21 oktober 2024
Antwoord van Letter Jacket
Hi Lauren,
We are glad you are satisfied with your Letter Jacket experience. Thank you for choosing us.
Carrie & Karen
Mehh
5 stars for communication and attentiveness just not happy with the amount of time it takes them to print and ship the order. Ordered almost 2 weeks ago and still do not have.
18 oktober 2024
Antwoord van Letter Jacket
As a business owner you know the importance of reviews. Of course we want to hear great reviews, but we are always open to reviews with issues, but to be fair, those reviews have complete, honest information.
We feel your 3 star review is lacking very pertinent information!
You are correct - you did order almost 2 weeks prior to your order being shipped.
*You left out the part where we requested better artwork than the scan that was uploaded with the order and 4 days and 2 email requests later we received new art and were able to email you a Proof for approval.
*Once we received the proper artwork we promptly emailed you a PDF proof - which stated our turn times were approximately 7-10 business days. This information was also given to you over the phone when you called prior to placing your order.
*Two days after the proof was approved you contacted us asking for tracking information and told us you "assumed" it shipped the day after it was approved. Even though you had been informed of our turn time.
*We informed you your order would ship Wednesday, October 30th.
*On Wednesday, October 30th you asked again for tracking and date of arrival. We informed you your order would indeed ship that day (Wednesday, 10/30).
*You proceeded to tell us: "These envelopes will be irrelevant to my customer if not here by Friday so how can we make sure they are here?". This is the 1st we heard of a deadline.
*We gave you expedited freight options with delivery times. Your response was "Gotcha! Thank you". Then within an hour we receive a 3 star review!
*Once the proof was approved we scheduled your order, printed and shipped within 6 days- fewer than what we quoted.
We appreciate the verbal 5 stars on communication and attentiveness, but we do not think a 3 star review is fair because of your choice to ignore the turn times you were given on more than one occasion.
Antwoord van Letter Jacket
Thanks Joseph. We appreciate your feedback.
I found their website to be easy to…
I found their website to be easy to use. I was able to design custom envelopes for our church and they turned out perfect.
2 oktober 2024
Antwoord van Letter Jacket
Thank you Charlotte for the review. We are glad you are satisfied with your Letter Jacket purchase.
Carrie
Easy to work with and speedy
Easy to work with and speedy. The envelopes turned out great!
20 september 2024
Antwoord van Letter Jacket
Hi Annie,
We are so glad you like your envelopes. Thanks for choosing LJ for your envelopes.
I was impressed on how fast my item…
I was impressed on how fast my item shipped out and got to me, the prices were by far the best I had come across.
30 september 2024
Antwoord van Letter Jacket
Hi Nadim,
We are happy to hear your products arrived quickly and at a great value to you.
Thanks,
Carrie
Unusable Envelopes
Our shipment arrived in a box that was messed up and half the envelopes were crumpled and unusable. Because we had thrown out the box the envelopes arrived in, Letter Jacket would not send us new envelopes. We have never had this issue with other companies when products arrived in this kind of shape. It was disappointing and we won't be using this company again.
10 oktober 2024
Antwoord van Letter Jacket
We love to hear from our customers with praise and issues, but we do ask that your review is fair.
We appreciate that you informed us via email that you had an issue with the delivery of your envelopes. Any damage to your package should be recorded with photos and if possible recorded with the delivery person. Damaged packaging and/or product should not be discarded. We cannot file a claim with the carrier without showing the damage.
Your email informed us that approximately 100 envelopes were damaged, not 1/2 your order, per the photo you sent us.
Our last email to you asked for more information about the issue, we did not consider the issue to be closed. At no time did we say we would not replace envelopes or issue a credit for the damaged envelopes, but for us to do so we need to be able to supply the carrier with proof of damage. If I walk into the carrier and say: "You damaged a package that I had sent to my customer, please pay me for it.", do you think they are going to do that without proper documentation?
Great job on some 9x12 Catalog Envelopes
I ordered some envelopes and the price was reasonable and the shipping was pretty quick too. I'll definately use Letter Jacket again in the future.
27 september 2024
Antwoord van Letter Jacket
Hi Jeff,
Thanks for choosing us for your envelope needs. See you soon!
Carrie
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