Lexus Woodford Reviews 

259
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

National Recall re Fuel Vent Tube, main dealer is quite a way from me so I had arranged a courtesy car but when I arrived I asked if they could do the job immediately & save me møre travelling back n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

been trying to book a service I called so called lexus over 8 times today they keep passing the buck no one there has any knowledge or experience seems like they just employ any body , no one ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic buying experience from great staff ! Viki Peter Simon and the Manager Louis ... great coffee too ... a friendly family type of approach nothing is too much of a problem and all bases covered... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuigen en transport

Geschreven door het bedrijf

Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota. Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

259 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(259)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very pleasant and relaxed experience at…

Very pleasant and relaxed experience at Woodford Lexus today. Impressed with the courteous nature displayed by Tracy. Always smiling and generally pleasant. Very helpful at all times.

23 augustus 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Forbs,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Shouting all my gratitude to Alex K in…

Shouting all my gratitude to Alex K in Woodford. Hes been my go to person for all my cars and has been a godsend. This time round i defo ordered my new car based on his trust with colour and style and as ive been with lexus for many years now Alex knows exactly the kind of cars i like. He smashed it for the 5th time and got it spot on. Loving every bit of my car and especially the interior colour. Thank you again Alex :)

12 augustus 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Reshma,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Hills Garage Woodford

Tracie at Reception greeted me and looked after my needs whilst I waited for the second key on my Lexus to be programmed.
Likewise the service adviser Charlotte and technician Neil were just as attentive and efficient.

28 juli 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Richard,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Highly recommended A+++++

So professional, so smooth. Engineering team is top class and the host Tracie is fantastic. Highly recommended A+++++

27 juli 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Oswin,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Lexus woodford the best dealer with…

Lexus woodford the best dealer with best staff . Your are always welcome with very friendly smile.Tracie is very wonderful lady she offered me coffee twice. What a wonderful customer service.
The staff are very friendly. I always feel I'm at home seating with my friends and family.they keep updating with the on going service's. Jeremy a great man with great customer service.
Thank Lexus woodford.The cleaner may put little more attention cleaning the car .

26 juli 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Milon,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Very friendly and welcoming

Very friendly and welcoming. Perhaps the first time I was allowed to browse all the cars in the dealership on my own, while being pampered by Tracie with coffee, tea, biscuits and water.

21 juli 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Cristobal,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, welding team. Loved the video from the technician. Not overly pushy selling items and add ons that’s totally up to me but all explained well. Great experience with a great service package for the next couple of services.

7 juli 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Nicole,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Ashif was great today

Ashif was great today, toldbme everything to keep me safe on the road.
Thanks

7 juli 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Thanks for today AZ

3 juli 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Ashong was amazing

Ashong was amazing

Thank you lexus woodford

3 juli 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

The courtesy and efficiency of Errol…

The courtesy and efficiency of Errol and Tracey made getting our new UX250 F-Sport from Woodford a real pleasure. Their approach to customer service is exemplary.

30 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Woodford Lexus servers department you…

Woodford Lexus servers department you always get good friendly welcome and Tracie makes a good coffee when you enter the door and any question or problems with the car they steer you in the right direction with best-course of action
I would recommend using this branch
Graham

30 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant experience at…

Absolutely brilliant experience at Lexus Woodford. Efficient customer services by the teams, clear communication and time keeping. A big shout out to the host Tracie who was so kind and attentive throughout the time I spent waiting for my service to complete. 5* experience overall!

30 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Liked the hospitality especially the…

Liked the hospitality especially the coffee thank you Tracie

29 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Great communication and attentive care

A special thank you to Alex for his great customer service. He listened to all my requirements and answered all the questions I had. Very impressed and would gladly return for my next car.

23 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Thank you to the Team at Lexus Woodford

From the moment I received the Quotation to taking delivery of the car everything along the way has been smooth, friendly and professional delivering what was promised earlier than the original delivery date.
Erol who I have dealt with through the whole process has been great nothing has been to much trouble, he ran through everything on the day of collection very thoroughly with a follow up call 2 days later.
I travelled from Doncaster to London to collect the car and it was worth it, I was greeted and made very welcomed. I would hesitate to purchase another car from them in the future.

21 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Keith,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Ashir is super

23 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating. The staff member you mentioned has been made aware of your review. Many thanks!

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Great communication and customer…

Great communication and customer service. Friendly staff esp Ashif, who explained everything clearly

19 juni 2023
Review zonder uitnodiging
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Antwoord van Lexus Woodford

Dear Andreas,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Tracie Clark

Tracie Clark was very helpful and there was very good customer service.

9 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

Beoordeeld met 5 van de 5 sterren

Great service from Erol at Lexus Woodford

From start to finish, Erol at Lexus Woodford was fantastic! Very informed, knew everything there was to know about the cars, no hard sell, just good information to let us make our own decision. Came up with a very competitive deal, and even though we had to wait for the factory order, Erol phoned every month keeping us up to date on the cars status. Would not hesitate to deal with Erol and Lexus Woodford again

16 juni 2023
Review zonder uitnodiging
Logo Lexus Woodford

Antwoord van Lexus Woodford

Dear Michael,

Thank you for your review and your 5 star rating.

Kind regards,
Lexus Woodford

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