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Lifetime Pet Cover Reviews 

1.243
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

UPDATE: Policy was received into the spam folder. Good service, premium ok, cheaper than others, but still way too expensive. Of course it's the claim situation that's the important revie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insuran... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called direct to get a quote. Didn't have to wait long before call was answered. Tom the advisor was extremely helpful. He explained everything clearly. He did not rush through the information... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdierverzekeringsmaatschappij
  2. Verzekeraar

Geschreven door het bedrijf

Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.


Contactgegevens

Lifetime Cover for Cats & Dogs

Protect your Pet, Protect your Peace

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,5

Alle reviews

(1.243)

246 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren
Logo Lifetime Pet Cover

Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear you’re happy with the peace of mind our cover provides and that you found it good value. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

value for money

9 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear you found our cover good value for money. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

Prices

Happy with the company and the price, I had to do a lower premium but happy with pricings

8 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you’re happy with the company and pricing options available. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

Everything appeared straightforward and…helpful

Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries

4 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear our team were helpful in answering your queries and supporting you through the process. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

excelent

excelent

we

2 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you’re happy with our service. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

Straightforward and enough options on…

Straightforward and enough options on line. Easy to set up payments

5 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re pleased to hear you found the process straightforward and easy to set up payments. Thank you for choosing us to protect your pet 😊

Beoordeeld met 2 van de 5 sterren

Hugely expensive of course

Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.

5 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback Sue. Although premiums can change because of a customer’s or pet’s details being updated (such as a change of address or a pet’s neutered status), we have never charged a £25 fee to customers to make changes like this.

We’d like to understand more about your experience and investigate further, so please contact us on 020 3750 0022 (lines are open 9am – 5pm Monday – Friday).

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear you found the process quick and the pricing reasonable. Thank you for choosing us to protect your pet 😊

Beoordeeld met 4 van de 5 sterren

Great value compared to so many who…

Great value compared to so many who overcharge.

24 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re pleased to hear you found our cover great value. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

Very clear and easy to understand when…

Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !

1 mei 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re delighted to hear that you found setting up your policy clear and easy to understand and that you were happy with the price offered. We appreciate your comments and hope that, should you ever need to make a claim, you continue to have a positive experience with us. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren
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Antwoord van Lifetime Pet Cover

Thank you for your feedback! We’re really pleased to hear that you found the process very straightforward and clear. Thank you for choosing us to protect your pet 😊

Beoordeeld met 5 van de 5 sterren

Quick and easy to do

Quick and easy to do

27 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, and reasonably priced pet insurance

25 april 2026
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Antwoord van Lifetime Pet Cover

Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊

Beoordeeld met 5 van de 5 sterren

Was very easy to get the policy and…

Was very easy to get the policy and great price.

24 april 2026
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Antwoord van Lifetime Pet Cover

Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.

Beoordeeld met 5 van de 5 sterren

Easy to navigate/competitive price

Easy to navigate, competitive price.

23 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!

Beoordeeld met 5 van de 5 sterren

Daisy pet ins

Easy to use clear and logical website

23 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.

Beoordeeld met 5 van de 5 sterren

The lady I spoke to was extremely…

The lady I spoke to was extremely efficient and polite and helpful

22 april 2026
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Antwoord van Lifetime Pet Cover

Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Easily navigated website

Easily navigated website. Clear and concise. Great price

21 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!

Beoordeeld met 5 van de 5 sterren

Straight forward process easy to choose…

Straight forward process easy to choose cover included need and at a very good price far cheaper than my previous policy ,will recommend to friends for sure

21 april 2026
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Antwoord van Lifetime Pet Cover

Hi Janet, thank you for your feedback! We are really pleased to hear you found the process straightforward and were able to choose the right cover easily. It is great to know you’re happy with the price compared to your previous policy and we really appreciate your recommendation to friends. Thank you for choosing us 😊

Beoordeeld met 5 van de 5 sterren

Quick Quickanswer easy to do

Quick answer easy to do

17 april 2026
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Antwoord van Lifetime Pet Cover

Thank you for your feedback 😊 It is great to hear everything was quick and easy to do. We appreciate you choosing us to protect your pet.

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