Brilliant service a item I ordered was out of stock and a Alan quickly informed me of this and offered a very similar replacement in its place which was sent soon after 👌
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Informative but I'd like to have seen a bit more of the bins in action and the AI voice used was terrible with a few pronunciation mistakes right through. Videos included need to be longer and more p... Toon meer
Bedrijf heeft geantwoord
Website was very clear and easy to navigate. I put in my enquiry and almost immediately got a reply. Asked another question, Again a very fast reply. Ordered and paid immediately.
Bedrijf heeft geantwoord
Excellent service, very easy to use the website. Ordered what we needed and the item was delivered immediately.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Apparatuurleverancier
- Bouwkraanverkoper
- Industriële apparatuur leverancier
- Industriële supermarkt
- Softwarebedrijf
Geschreven door het bedrijf
Lifting365.com® is a dynamic and innovative tech company at the forefront of the Lifting & Material Handling Industry. Our unparalleled presence in eCommerce and eLearning sets us apart. We don't just supply top-tier products through our efficient drop-shipping model; we also provide essential online training, ensuring our customers are fully compliant with all Health and Safety Legal Requirements. As a proud nominee for the Deloitte Technology Fast 50, our commitment to driving technological advancement extends throughout the rapidly evolving Lifting & Material Handlings sector. Lifting365.com® serves as your comprehensive one-stop marketplace, devoted to enhancing safety, efficiency, and productivity. Our dedication to education is evident as we prioritise rigorous online product training, empowering clients and partners with the necessary skills to optimise the use of our offerings for success in their operations. Connect with Lifting365.com® to see our exciting journey of innovation and growth. Global Distribution Centres: London, United Kingdom | Chester, United Kingdom | Wuppertal NRW, Germany | Newtown, Wales | Belfast, Northern Ireland | Dublin, Ireland | Cork, Ireland | New York, USA
Contactgegevens
79 College Road, Harrow, HA1 1BD, London, Verenigd Koninkrijk
- 02071832272
- sales@lifting365.com
- lifting365.com
4,6
Uitstekend
598 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Don't order it received half of a…
Don't order it received half of a urgent order the other half missing and was told I have to wait a week till someone can have a look ??
10 september 2025
Antwoord van Lifting365
Hi Craig
We’re genuinely sorry to hear of your frustration and that part of your order didn’t arrive together. Please be assured this was not intentional – your remaining items will be with you shortly as per the email we sent you yesterday, the same day you highlighted this to us, not a week later.
As you’re fully aware, we are in the middle of an office move. During this transition our staff have limited access to emails and no access to phones, which has limited our ability to respond as quickly as usual. We will follow up and resolve any outstanding issues fully once we are back up and running.
I’m sure you’ve had days at South West Hire & Sales in Launceston where things didn’t go exactly to plan, especially when moving into new state-of-the-art offices. This situation is not standard for us. An office move does not happen every day, and I believe most people would allow a bit more lenience because of that.
We absolutely value all of our customers, and while we understand delays can be frustrating, a 1-star review does have an impact on the staff members at Lifting365, who work hard every day to support our customers. We’d be grateful if you could reconsider your review knowing that we are moving offices and your remaining items are on the way.
Thank you for your understanding.
Kieran Twohig
CEO | Lifting365
good range and good information on the…
good range and good information on the products , easy to follow
11 september 2025
Antwoord van Lifting365
Thank you, Brendan! We’re delighted to hear you found our range and product information helpful, and that everything was easy to follow. We really appreciate your feedback and support.
Best regards,
Kieran Twohig
CEO | Lifting365
Very helpful to deal with
Very helpful to deal with, website 100% to see and use, 100% happy with the service.
4 september 2025
Antwoord van Lifting365
Thank you, Mark, for the fantastic review! We’re delighted to hear you found our website easy to use and that you’re 100% happy with the service. We really appreciate your support and look forward to helping you again in the future.
Best regards,
Kieran Twohig
CEO | Lifting365
Jack went out of his way today to…
Jack went out of his way today to ensure I would have my equipment by next day even though it fell on a weekend. Much appreciated 🙏🏻
29 augustus 2025
Antwoord van Lifting365
Thank you, Doug! We’re so pleased to hear Jack was able to go the extra mile to get your equipment to you on time, even over the weekend. We’ll be sure to pass on your kind words to him, it means a lot!
Best regards,
Kieran Twohig
CEO | Lifting365
Maszka
Bitte um Entschuldigung meine negative Bewertung sollte sich an das Unternehmen Lafolie richten
20 augustus 2025
Review zonder uitnodiging
Antwoord van Lifting365
Hallo
Wir sind Lifting365, ein vertrauenswürdiger Anbieter von Hebe- und Materialtransportgeräten.
Wir haben unsere Unterlagen sorgfältig geprüft und konnten leider keine Hinweise auf eine Kommunikation oder Bestellung unter der von Ihnen angegebenen Referenznummer finden.
Da diese Referenznummer nicht mit unserem System übereinstimmt, bezieht sich Ihre Bewertung wahrscheinlich auf ein anderes Unternehmen.
Könnten Sie bitte überprüfen, ob Ihre Bewertung für ein anderes Unternehmen bestimmt war? Falls ja, wären wir Ihnen sehr dankbar, wenn Sie die Bewertung entsprechend aktualisieren oder entfernen könnten.
Sollte das von Ihnen erwähnte Unternehmen unser Trustpilot-Banner oder unseren Trustpilot-Namen auf seiner Website verwenden, teilen Sie uns bitte die URL mit. Wir nehmen diese Angelegenheit sehr ernst und werden Trustpilot ebenfalls benachrichtigen, um Transparenz zu gewährleisten und unsere Kunden zu schützen.
Bei Fragen oder für weitere Informationen wenden Sie sich bitte direkt an uns unter sales@lifting365.com – wir helfen Ihnen gerne weiter.
Mit freundlichen Grüßen, Ihr Lifting365-Team
Hello
We are Lifting365, a trusted provider of Lifting and Material Handling Equipment.
We’ve carefully checked our records and unfortunately, we couldn’t find any evidence of communication or an order under the reference number you provided.
As this reference number does not match our system, it seems likely your review may relate to a different company.
Could you kindly double-check if your review was intended for another business? If so, we’d really appreciate it if you could update or remove the review accordingly.
If the company you’re referring to is using our Trustpilot banner or name on their website, please share the URL with us. We take this matter very seriously and will also notify Trustpilot to ensure transparency and protect customers.
Should you have any questions or need further clarification, please don’t hesitate to reach out to us directly at sales@lifting365.com — we’re always happy to help.
Kind regards,
The Lifting365 Team
Website is quick and easy to use
19 augustus 2025
Antwoord van Lifting365
Thank you, Mr. O’Connor, for your review. We’re delighted you found our website quick and easy to use, and we look forward to welcoming you back again soon.
Best regards,
Kieran Twohig | CEO | Lifting365
Antwoord van Lifting365
Thanks, Mark! Delighted to hear we were easy to deal with. If there’s anything else you need or if we can help with another project, just give us a shout.
Best regards,
Kieran Twohig | CEO | Lifting365
Speedy delivery
Speedy delivery. Paid for this morning, Delivered at close of business same day. Thanks Jack for your help
11 augustus 2025
Antwoord van Lifting365
Hi Eoin, thank you for your fantastic review! We’re delighted to hear your order arrived so quickly and that Jack was able to assist you. We’ll be sure to pass on your kind words to him.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
Kieran
CEO – Lifting365
Antwoord van Lifting365
Thank you, Debbie! We really appreciate your kind words and are so glad you were happy with our service. If there’s anything else we can help with, we’re always here.
Kieran Twohig | CEO | Lifting365
I contacted Lifting365 on the website
I contacted Lifting365 on the website, they responded quickly. They issued a proforma invoice and it was paid. The product was paid for and ordered
25 juli 2025
Antwoord van Lifting365
Thank you, Susan, for taking the time to leave this great review. We're delighted to hear that you found our service responsive and efficient from start to finish. It’s always our goal to make the ordering process as smooth and straightforward as possible. We really appreciate your business and support!
Kieran Twohig | CEO | Lifting365
The safety is the most important I’m happy to now I’m am seif
Working on height is very dangerous
Im very happy to have this harness
11 juli 2025
Antwoord van Lifting365
Thank you so much for your kind review, Mahu! We're really glad to hear that you're happy with your safety harness and, most importantly, that you feel safe while working at height. Your safety is our top priority, and it's great to know our equipment is giving you the confidence and protection you need. Stay safe and thanks again for choosing Lifting365!
Best regards
Kieran Twohig | CEO | Lifting365
Antwoord van Lifting365
Hi Sam,
Thanks for the great review! We're really pleased to hear our team was able to provide helpful advice over the phone. Don’t hesitate to reach out anytime—we’re always here to help.
Best regards,
Kieran Twohig
CEO | Lifting365
Product delivered in a timely fashion.
26 juni 2025
Antwoord van Lifting365
Hi Thomas,
Thanks for your review! We're glad to hear your order arrived on time. We appreciate your business and hope to work with you again soon.
Best regards,
Kieran Twohig
CEO | Lifting36
Sling for power chair
When I called Lifting365 I was put on sales and Alan was very helpful he explained to me what was available.
Took my order was very pleasant to deal with.
Thanks John Guerin
1 juli 2025
Antwoord van Lifting365
Hi John,
Thank you for the wonderful review. We’re delighted to hear that Alan was so helpful and made the process easy for you. I’ll make sure your kind words are passed on to him. We really appreciate your business and look forward to assisting you again in the future.
Best regards,
Kieran Twohig
CEO | Lifting365
Antwoord van Lifting365
Hi Duncan,
Thank you for the great feedback! We're glad you found our website informative and that your order arrived promptly. We really appreciate your support and look forward to serving you again.
Best regards,
Kieran Twohig
CEO | Lifting365
Ease of access and completion
27 juni 2025
Antwoord van Lifting365
Hi George,
Thank you for the great review! We’re delighted to hear you found the process easy and straightforward. If you ever need anything else, we’re here to help.
Best regards,
Kieran Twohig
CEO | Lifting365
I ordered the wrong item and realised…
I ordered the wrong item and realised as soon as I placed the order, asked for an immediate refund and heard nothing after 3 days.
21 juni 2025
Antwoord van Lifting365
Hi Mark,
Thanks for your review. We're sorry to hear about your experience.
We’ve checked our records and haven't received any phone call or voicemail from you regarding this order. Our customer service team is available Monday to Friday, 09:00–17:00, and can be reached directly at +44 20 7183 2272. They’re always happy to resolve any issues promptly.
Please don’t hesitate to give us a call so we can look into this for you and get it sorted straight away.
Best regards,
Kieran Twohig
CEO | Lifting365
Telephone staff were helpful and polite…
Telephone staff were helpful and polite and the overall experience was very good
12 juni 2025
Antwoord van Lifting365
Hi Bill,
Thank you for the fantastic 5-star review. I’m really pleased to hear our telephone team were helpful and polite — that means a lot to us. We’re glad your overall experience was a positive one and hope to assist you again in the future.
Kieran Twohig
CEO | Lifting365
Competitive prices & great selection of…
Competitive prices & great selection of products. Great Customer Care.
6 juni 2025
Antwoord van Lifting365
Hi Michelle
Thank you so much for the 5-star review! I’m delighted to hear you were happy with our competitive pricing, wide product selection, and customer care. We truly appreciate your support and look forward to assisting you again soon.
Best regards
Kieran Twohig
CEO | Lifting365
I bought a few slings and you’re…
I bought a few slings and you’re harassing me with stupid emails
7 juni 2025
Antwoord van Lifting365
Hi Brian,
Thank you for your feedback, and we're sorry to hear about your experience.
At Lifting365, our intention is never to cause frustration. We send occasional emails to keep customers informed about important safety guidance, equipment usage, and compliance responsibilities—especially when it comes to lifting equipment like slings.
If receiving these updates felt like harassment, please know that was never our intention. Our goal is to support safe and responsible use of the products we supply.
If you'd prefer not to receive future emails, you can easily unsubscribe using the link at the bottom of any message.
Best regards,
Kieran Twohig
CEO | Lifting365
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