Lifts & Gravy 

Product took a while to arrive but was well packed and of good quality as described. Would use company again.

Had many problems with delivery but was treated with courtesy and understanding. All my issues were treated efficiently and resolved with speed. A difficult situation pleasantly dealt with. This is unusual when dealing with other companies.

I ordered a pair of plates and a slam ball- both arrived within a day or two (even though this was the Christmas period). Both items were well packaged, good quality and as described.

As a bonus, they were cheaper than other stores!

Great company! Swift delivery, which was unexpected in the run-up to Christmas. Responsive when I asked a question via a contact form and great product. I would 100% buy from these folk again.

Didn't send part of my order but responded within minutes to my email which I sent after 6pm on a Saturday. Missing items arrived promptly and am very happy with the quality.

One of the easiest reviews to write.

I've bought from Norther a couple of times myself, but mostly recommended clients to buy from them. My clients generally look for quality and back up service when choosing products added to that commercial quality is also something I ask all clients to try to buy into. Home gear isn't really good enough quality in my opinion and wouldn't satisfy my insurance either. I'm a PT btw.
So with that said, if you want decent equipment, of exceptional equality and many, many times cheaper than Amazon but 100x the quality. Northern is a no brainer.....added they are extremely helpful on the phone and email routes. I think it's easy to tell this company is set up by gym people who know what gym builders need and want. If you've gotten this far give this review a thumbs up and have a look at the lad at Northern offer. Thank me later.

J

Website is good
Prices are competitive.
Delivery is a little slow and not great Comms on when the goods will arrive.
2x weights damaged in transit but that's the courier's fault- I have sprayed the weights with clear lacquer and no issues going forward, the rest of the shipment was fine.
Wouldn't hesitate to order from again .

Really impressed with the dumbbells I ordered and at a reasonable price. Quick delivery as well

I’m very grateful for Leah’s excellent service today

Items as described. Dispatched in good time. Delivered undamaged.

Very well packaged and fast delivery. Plyo-boxes are of good quality.

Great product of Tri Grip Plates 2:5kg & 5kg. Efficient & quick delivery.
Looking forward now to purchase the 10kg plates woo hoo . Highly recommend this company 💪🏼👍

fast delivery time and no issues with my order.

From start to finish this company was a pleasure to deal with! Helped to answer a question I had before ordering, which they replied to almost immediately and the quality of the plate weights are amazing!

Very happy and will certainly be ordering from you again soon :) thank you!

Swift turnaround and solid tracking throughout the delivery. Hex dumbbells received as listed and for a reasonable price. 10/10.

Great value and quality weight plates - arrived quickly - im happy

Excellent company to deal with. Expedited delivery.

Love my new northern dumbell and bumberplate setup. Delivered on the day as promised with the extra order included. Top class service once again and the northern jumper is just perfect thank you very much.

Really great service. Rapid response to queries. Quality kit that we use commercially at a reasonable price.

There has been a real lack of customer service since I first place the order, I have had to chase for any kind of updates all week,

Then today after a completely failed delivery day when I waited in all day, I have after chasing just been informed that they will not be delivering today at all.

Compounded by them telling me to cancel the order I need to cover the original £35 delivery fee + £35 return fee … when I have done nothing wrong, it’s basically costing me £70 just to have my day wasted

They advertise on their website as having real hassle free delivery and returns - I think we have a different opinion on what hassle free is.

I was attracted by their boast of 5 star trust pilot rating - but I can’t say that this has been a good experience and after years of using the larger fitness vendors who provide tracking numbers, automatic updates and have good costumer service, I feel that it’s a costly lesson learned.