Nicholas was fantastic to deal with, clear and quick communication made the whole process a breeze! We would highly recommend going through Light Aircraft Sales in the future!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had initially advertised my aircraft for sale privately but got swamped by tyre-kickers. Cancelled my advertising and relisted with Nicholas @ LAS. He found a real buyer within a week. Seamless tran... Toon meer
Bedrijf heeft geantwoord
This was a long process made difficult by COVID-19 but it was made so much easier, smoother and painless by Nicholas and the amazing customer service. Constantly keeping us up to date with all infor... Toon meer
Bedrijf heeft geantwoord
Nicholas from Light Aircraft Sails made the whole process of selling our aircraft a breeze. We received the amount we asked for, the sale took place within a couple of weeks of listing and the best p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2017 as an aircraft brokerage service, we have truly transformed the way light aircraft are bought and sold in Australia & New Zealand. We pride ourselves on decades of aviation experience, proven professional service, our strong client relationships and excellent results. While we are aircraft brokers, we are pleased to now offer a range of self-list options that make privately selling your aircraft easy, inexpensive and results-driven! Our full range of services include free aircraft valuations, bespoke aircraft sales contracts, aircraft finance, aircraft insurance & aircraft brokerage.
Contactgegevens
Gold Coast, 4218, Queensland, Australië
- 1300 527 000 (1300 LAS 000)
- office@lightaircraftsales.com.au
- lightaircraftsales.com.au
4,8
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent website for Australians looking to purchase an aircraft
Nicholas was a huge help to me when navigating my first aircraft purchase. He responds quickly to any question and provides great advice and services. He was able to organise everything from pre buy inspection to aircraft delivery. Would recommend.
27 november 2022
Antwoord van Light Aircraft Sales
Thank you for your review Nathan. We trust that you enjoy flying the new aircraft!
Efficient and timely responses and good…
Efficient and timely responses and good information. Helpful, no fuss - all good.
24 november 2022
Antwoord van Light Aircraft Sales
Thank you for the review, Ben. Great to deal with you.
We have had a great experience
We have had a great experience, from first contact to the final closing of the deal. Communication has always been great and timely.
28 september 2022
Antwoord van Light Aircraft Sales
Thank you Craig. A pleasure working with you. Enjoy your new aircraft!
Light Aircraft Sales
Nicholas was most helpful in the selling of my project. Unwelcome "nuisance" queries were filtered out and I was only presented with serious offers. I feel the commission charged was money well spent. This is the second occasion that I have used the brokerage and would recommend to others without reservation.
27 september 2022
Antwoord van Light Aircraft Sales
Thank you Rob for your kind words. It was a pleasure dealing with you.
Excellent friendly service
Excellent friendly, prompt and very professional service from Nicholas
23 september 2022
Antwoord van Light Aircraft Sales
Thank you Dean for your review.
Used "Light Aircraft Sales" to broker…
Used "Light Aircraft Sales" to broker the sale of my Vans RV8. An easy aircraft to sell in the current environment.. nevertheless, a price was agreed, terms were agreed and the aircraft was sold within 24 hours at the advertised price. Vendor happy, Buyer happy and Broker delirious!
16 september 2022
Antwoord van Light Aircraft Sales
Thank you for your review Don. We were very happy to sell your aircraft (at the right price) for you - and we are glad that you were happy with the result.
Our selling experience with Nicholas…
Our selling experience with Nicholas was excellent. The customer coordination was very professionally done, and advice we sought on the proposed ferry flight across to NZ was given readily. We will be using Nicholas for our next aircraft purchase and would strongly recommend him to broker your next aircraft sale or purchase.
16 augustus 2022
Antwoord van Light Aircraft Sales
Thank you for your review Kerry. It was a pleasure working with yourself and Prue. We look forward to working with you again. Enjoy New Zealand!
Professionally carried out
Very professional to deal with. Despite some challenges Nicholas came up with a really good result.
6 augustus 2022
Antwoord van Light Aircraft Sales
Thank you for your review, Ryan. We certainly had some challenges - and glad that we completed the transaction successfully for you. Great to work with you and look forward to our future dealings together.
Nick is a top operator and got our…
Nick is a top operator and got our aircraft sold very quickly. Easy to deal with and very professional. Highly recommended.
7 juli 2022
Antwoord van Light Aircraft Sales
Thank you for your comments Ryan. Appreciate your review.
VH-ELL is not quote 'Beautifully maintained'
The aircraft VH-ELL is currently advertised as quote "Beautifully Maintained". Whilst conducting the pre-purchase inspection with the qualified engineer it was discovered that the underside skin of the horizontal stabiliser has significant stone damage to the extent of almost protruding through the skin surrounding rivets and load bearing structure. The underside skin was also 'oil canning' with the slightest amount of pressure.
This aircraft also has damage to the underside of the tail signifying a possible tail strike.
The aircraft is advertised as fitted with ADSB, it was discovered ADSB is not fitted to VH ELL.
In referencing the Cessna Maintenance manual with regards to skin damage it was highly likely this aircraft in its current state would be considered un-airworthy.
Non of this damage is depicted in the photo's presented in the advertisement.
My aviation experience consists of 30yrs and 12,500hrs.
23 juni 2022
Antwoord van Light Aircraft Sales
Hi Justin,
Thank your for your review. We take our customer feedback very seriously and appreciate all comments.
However, the last time we heard from you and your company and their representatives, the conversation and feedback was quite different. This has us extremely confused. Is there something else that we need to know?
1. We take advice from our clients and they are contractually obliged to indicate hours, avionics, condition and other features of their aircraft. They did this with this aircraft. The tailplane issue was noted by you and we discussed this with you and your inspecting LAME in depth. We immediately sent photos to the Seller and ask them to explain. We confirmed to you that we had not been told about the stone damage and that we had questioned this with the seller. After just a few hours a solution contractually was ready to be reached; and it was always a possibility to renegotiate or rectify the wear/damage in a proper manner. The Seller was happy to enter into these negotiations with your company.
2. In terms of providing security to you, it was agreed that your company was given the opportunity to properly and thoroughly inspect the aircraft. This is absolutely necessary in a purchase of this size, and we always recommend a conditional purchase as standard. The reason for this is to avoid the situation where you purchase an aircraft ‘unseen’ or unchecked and Buyer regrets their decision later. You provided feedback on inspection (Re. Tailplane and some other issues found) and we immediately acted on that feedback with the Seller and reported to your management. Did we do something wrong here? We need to understand your feedback as it doesn’t make sense to us.
3. Your LAME indicated that a deal should be reached irrespective of the findings and that his advice was to ‘go ahead’ with the purchase with a renegotiation of same (to be agreed by the parties). He indicated that the aircraft was ‘over-maintained’ and that it was in very good condition other than the matters noted and reported in his inspection. He made that very clear to me personally. You also indicated similarly. What has changed since we last spoke? We need to understand so that we can improve our service to our clients.
4. Unfortunately your company owner suddenly and unexpectedly bypassed our business and called the Seller directly instead to indicate his ‘displeasure’ with the aircraft. In 5 years of brokering this has never happened. It is entirely unusual. The call was described to us as rather unpleasant and unprofessional. It was described that he ‘went through’ and abused the pilot. This is hardly in keeping with the manner in which all parties expect business to be undertaken in serious and sizeable business transaction. We were disappointed to hear that, but we were prepared to attempt to move forward nonetheless.
5. We appreciate constructive feedback always and would be delighted to hear how we could improve our own service offering. However, we have no feedback from the above review other than you were disappointed with the aircraft itself and that you claim that it was misrepresented. To the extent that the Seller did not note and provide photos of the tail wear, we understand the point and we acted upon it.
But perhaps you could outline how OUR service was substandard and what exactly you would have had us do differently. We will then review our processes and determine a better way to handle things moving forward.
6. We immediately and professionally refunded ALL monies held in trust within 1 hour of your company terminating the agreement. Your company received funds and sent a message to say that you “appreciate all your work on this project”; hardly feedback in line with your review.
All the best and thanks again for your time
in any event. Please feel free to contact us to discuss this matter at any time.
Sale of Cessna 172
Sale of Cessna 172
Hi Nicholas,
Totally happy with how you conducted your business. Very professional throughout whole experience.
You were always there to assist in guiding me through the hurdles and offered sound advice.
Would certainly come to you when considering buying another aircraft.
Hope your business continues to flourish in the future
20 juni 2022
Antwoord van Light Aircraft Sales
Thank you for your kind words David. Pleasure was all ours. All the best.
The agent was very professional
The agent was very professional, and easy to deal with. Happy sale!
3 juni 2022
Antwoord van Light Aircraft Sales
Thank you Murray for your review. All the best to you.
Great to deal with and very professional
2 mei 2022
Antwoord van Light Aircraft Sales
Thank you Ian & Rhena. Appreciate the feedback. Wishing you all the very best.
Second Aircraft I have purchased…
Second Aircraft I have purchased through Nicholas. Very Good :)
23 maart 2022
Antwoord van Light Aircraft Sales
Thank you Gary. Appreciate the comments and enjoy your new aircraft!
Nicholas was always helpful
Nicholas was always helpful, with good advice on the options that may have been helpful in selling my aircraft. That took a long time due to many unusual circumstances. I felt he was always working for me and for everyone's best outcome.
Yours faithfully. John
17 maart 2022
Antwoord van Light Aircraft Sales
Thank you so much for your review John. Lovely to work with you and I’m glad that we were able to assist.
excellent experience both buying and selling a plane.
Nick was as helpful as he could possibly be, from start through to finish.
I cant think of a single negative thing I could say about the experience, and would recommend his services highly to anyone looking to purchase or sell a plane.
2 maart 2022
Exceptional service
Exceptional service, totally satisfied. Unbelievably quick sale with a better than expected outcome. I can’t recommend Nicholas Christie and Light Aircraft Sales highly enough.
28 februari 2022
Antwoord van Light Aircraft Sales
Thank you! We appreciate your comments. We are glad that you had a great experience with us.
Purchase of my new plane
I have very much appreciated the high level of professionalism and assistance in this process of purchasing my new plane, from Nicholas Chritie. Thank you very much indeed to him and his staff for all the good work. I will keep you in mind in any future requirement.
Thank you very much indeed
Pascal Salmaggi
24 februari 2022
Antwoord van Light Aircraft Sales
Thank you Pascal. We appreciate the comments and look forward to working with you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.