I placed my order January 30th you did not receive my art review until February 17th. And now they won’t respond. Their website says they are preview will be available within 2 to 4 days, mine took 18... Toon meer
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If you've always wanted a customized, unique, and high-quality product with good delivery time and excellent customer service, you can stop searching; you've found it. The best online store I've ever... Toon meer
You were very patient to get the art correct. Thank you for your diligence to make precious keepsakes.
I found Lines FY through TikTok and was instantly impressed with the product idea! I placed my order, and to my surprise, it arrived earlier than expected. The attention to detail was absolutely perfe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Indulge in timeless moments with Lines FY. Delight your beloved ones with our exquisite collection, the perfect gift for recreating cherished memories.
Contactgegevens
Rua da Liberdade n130, 2835-083, Moita, Portugal
- support@linesfy.com
- linesfy.com
I love my new hoodie
I love my new hoodie! It’s so cute and super warm. The artist did an amazing job capturing my dog scout!
30 november 2023
Placed order - proof deadline not met by LinesFy.
Placed order - was told 2 - 4 days for art proof to be emailed to me. Its now been 6 days with no communication other than an initial email showing that I paid $86 for a hoodie. I have reached out to customer service so we'll see what happens next. I will update review after communicaiton back from LinesFY about art proof.
8 december 2023
Review zonder uitnodiging
Love it!
They did a great job. I had asked initially for an edit of the drawing and they redid it to my liking. Recommend!
28 november 2023
LOVED the process
LOVED the process, so smooth! Easy to order, wonderful results .. ☺️☺️
1 december 2023
Review zonder uitnodiging
This is my second purchase
This is my second purchase, the process and product is what keeps me coming back <<3 Eduarda was amazing and very responsive
21 november 2023
Review zonder uitnodiging
The most perfect gift I could give to…
The most perfect gift I could give to my wife !! Gonna buy again. Impressive quality 🙏🏼💯💯
4 december 2023
Review zonder uitnodiging
Five stars, it really worths it:))
I was surprised how quickly and smoothly the whole process went especially, since I ordered a product before the Christmas holidays. I found the customer service perfect, it helped me a lot with my special order. I recommend you to contact LinesFY by its' support email, I was able to get an order which is not particularly on their website, however, they could make me the perfect customized item that I had dreamed about.
7 december 2023
Review zonder uitnodiging
Very quick responses to my edit…
Very quick responses to my edit requests and prompt delivery!
22 november 2023
Great artists
Great artists! With amazing talent and did everything I asked them to Change! Very sweet and caring for what I want I would highly recommend
5 december 2023
Review zonder uitnodiging
Stunning work!🥹
5 december 2023
Review zonder uitnodiging
They were pretty quick to send me the…
They were pretty quick to send me the design, but currently I don't know where my order is. It's been almost a month and it doesn't appear shipped or anything.
4 december 2023
Review zonder uitnodiging
Great process but inconsistent quality
The initial design process was wonderful. The team member who worked with me and then with the artist was greay. They took my notes to the artist and they made adjustments in a quick and timely manner. Shipment was fast. The final product was a different story. It's a Christmas gift and overall quality was the biggest issue. The design stitching looked thin and inconsistent. I requested for each of my animals names to be added to the corresponding sleeve and instead both were on one sleeve. The hoodie itself isn't the greatest quality. For the money I'm not sure I would ever repurchase.
27 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
Dear Ben, we're truly delighted to hear that you appreciated our customer service and that your product arrived on time. However, we're genuinely sorry to learn about the embroidery quality issue. Our aim is always to deliver impeccable design and quality, and it seems we fell short in this instance.
We sincerely apologize for any inconvenience caused. If possible, please reach out to us at support@linesfy.com
Attaching a photo of the received product will assist us in understanding the situation better. We are more than willing to promptly send a replacement that meets your expectations. Thank you for your understanding, and we're here to assist you. Waiting for your message! :)
Nice experience
Very easy to work with, even after I changed my mind a few times about the artwork. Will certainly order from them again.
1 december 2023
Review zonder uitnodiging
Antwoord van LinesFY
Thank you so much for your kind words! We're thrilled that you found working with us easy, even with changes to the artwork. We look forward to serving you again and appreciate your continued support!
Looking forward to seeing my sweater in person
Only reasons it’s a 4/5 is because I haven’t seen or wear my sweat shirt. I can say however that they have been good with communication. The photo they made for my sweat shirt is great and I’m looking forward to wearing my sweat shirt
21 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
We appreciate your feedback! We're glad to hear you've had positive communication with us and that you liked the photo for your sweatshirt. We understand your anticipation, and we hope once you receive and wear it, your experience will be a full 5/5. Thank you for your trust, and we're excited for you to enjoy your sweatshirt soon!
Great customer support
Eduarda was very helpful and friendly
21 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
Thank you for your kind words! We're delighted to hear that Eduarda provided helpful and friendly assistance. If you ever need further help or have more questions, feel free to reach out. We appreciate your feedback!
Easy and Good Experience
Great to work with! Eduarda was very responsive and communicated well to make things easy. Would recommend to anyone.
17 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
Thank you for your kind words! We're delighted to hear that your experience was positive, and we appreciate your recommendation. If you ever need assistance again, feel free to reach out. We're here to help!
Already got 1 hoodie at home
Already got 1 hoodie at home , my son loved it.
Ordered a new one , already saw the art , amazing one more time .
Good experience as well with support
15 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
We're thrilled to hear that your son loved the hoodie! It's fantastic :) We're glad to provide a positive experience, and if you ever need further support, feel free to reach out. Thank you for choosing us again!
I’m so happy with my order !!
I’m so happy with my order !!
Amazing quality 👍🏼
My wife loved them !!
9 november 2023
Review zonder uitnodiging
Excellent service looking forward to…
Excellent service looking forward to buy another product
10 november 2023
Review zonder uitnodiging
Great quality and fast delivery!
Great quality and fast delivery!
Thank tou LinesFY!
11 november 2023
Review zonder uitnodiging
Antwoord van LinesFY
Thank you for your positive feedback! We appreciate your support :)
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