Honestly, after seeing other reviews and having spoken to somebody via the chat function on their site and all my questions answered I felt confident enough to make a purchase. I wish I got the name o... Toon meer
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Lees wat reviewers zeggen
I ordered some shoes which turned out to be too big - I returned them however postage was to Italy ! If I had known that to start with I wouldn’t have ordered. It cost be £20 in postage to Return- I w... Toon meer
Bedrijf heeft geantwoord
Was hesitant to buy as barely no reviews and quite a new online shop but the website is easy to navigate and have people ready to answer any questions. I ordered some Tommy Hilfiger earrings to test... Toon meer
Paid for trainers 8/5. Received email acknowledging order. Never heard from again. No response to any of my messages or emails since. Ignored PayPal. Now had to escalate case. Fingers crossed I get my... Toon meer
Bedrijfsgegevens
Over Linvelles London
Geschreven door het bedrijf
Linvelles is a high-end fashion and apparel store selling luxury items sourced from boutiques and brands across Europe. Founded in late 2019 the company has continually provided customers with designer clothing, bags and accessories at excellent prices. With a Buy now, pay later scheme using gateways such as Klarna and Paypal Credit; you can get your favourite designer pieces in monthly instalments of 3.
Click here to shop at Linvelles
Contactgegevens
bincleaves, woodmansterne Lane, London, Verenigd Koninkrijk
- 02039898026
- customerservice@linvelles.com
- linvelles.com
Bought a gucci bag very nice
Bought a gucci bag very nice , quick delivery and eccellent customer service to the guy i spoke on the phone !
5 december 2021
Review zonder uitnodiging
Excellent customer Service and high Quality Bags
I was panicking about getting an anniversary gift for my Gf cause I completely forgot about it and only had limited funds.
The bag got delivered earlier than anticipated and with excellent and effective customer service. The packaging was on point with all the authenticity Certificates. Looking forward to buying more products from Linvelles.
Thank you for the Service
3 december 2021
Review zonder uitnodiging
Laurel from customer service was…
Laurel from customer service was extremely helpful and I received my parcel quickly!
3 december 2021
Review zonder uitnodiging
Cannot get hold of anyone
Cannot get hold of anyone ? Getting worried
2 december 2021
Review zonder uitnodiging
Antwoord van Linvelles London
Hey Jamie,
Our customer service team have given you a callback and explained the current situation. Your order is on its way :)
We hope you found our service helpful! We are here to answer anymore of your concerns, just drop an email to customerservice@linvelles.com
Warm Regards,
Linvelles
Such a wonderful company
Such a wonderful company, customer service is amazing and I received my item so fast !!
30 november 2021
Review zonder uitnodiging
Delivery arrived on time
Delivery arrived on time! Packaged well and got the item at a great price!
22 september 2021
Review zonder uitnodiging
The product was amazing bought it as a…
The product was amazing bought it as a present for my gf and she loves it would shop here again
15 september 2021
Review zonder uitnodiging
Helpful customer service and my bag…
Helpful customer service and my bag came before the expected time
12 september 2021
Review zonder uitnodiging
They had a very Helpful customer service
They had a very Helpful customer service team, the prices were great, they had speedy delivery, can’t really complain much it’s very professional and run well
10 september 2021
Review zonder uitnodiging
The team are brilliant so helpful and…
The team are brilliant so helpful and responsive I would use them again
1 september 2021
Review zonder uitnodiging
Amazing service and came before expected!
Cannot complain! The bag arrived before the estimated date and received a free gift card as well!
30 augustus 2021
Review zonder uitnodiging
Trying to get through by phone as no…
Trying to get through by phone as no one is responding to my email about a refund and no one has been answering for weeks or returning my calls.I am very disappointed!
30 augustus 2021
Review zonder uitnodiging
Antwoord van Linvelles London
Dear Shaza,
As you know that Royal Mail tried to deliver the item and they had provided proof of delivery as well.
Since then you have provided further information to prove that it is a case of a lost package which Royal Mail has accepted as well.
As these items are of high value, if any item is lost in the post then we have to fully investigate these cases which unfortunately takes time.
We really value our customers and take pride in providing great service. Unfortunately, we were switching our phone service provider which caused delays in answering your calls.
We will call you with an over the phone update with the aim to find an agreeable solution to this issue.
Many thanks,
Linvelles customer service
Quick delivery and amazing service!
27 augustus 2021
Review zonder uitnodiging
Amazing
Fast delivery, great customer service and love the bag ♥️
22 augustus 2021
Review zonder uitnodiging
Bought a Gucci bag
After the purchase, I did not hear anything for 2 days so I emailed their customer service and i was told that I will get it on Friday which is tomorrow but i received my bag the following day. Well packed and professional. I am looking for more bags from their site. Five ⭐️ all the way .
19 augustus 2021
Review zonder uitnodiging
It was easy to browse the site and find…
It was easy to browse the site and find what I needed. Delivery was fast, Gucci interlocked bag was perfect for my partner! Lots of nice items. Thanks!
19 augustus 2021
Review zonder uitnodiging
Bought a Gucci bag with klarna
Bought a Gucci bag with klarna, came quick! No complaints, great service 👍
10 augustus 2021
Review zonder uitnodiging
Amazing customer service
Amazing customer service, items arrived nice and early, all around great experience! Highly recommended
21 juni 2021
Review zonder uitnodiging
Just AMAZING…👍
It was an amazing experience and extremely easy to use. I highly recommend using linvelles and really appreciate how they have made the website, thank youu.
15 juni 2021
Review zonder uitnodiging
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