Ordered a batch of little cakes for my daughter's birthday. She loved them and we had a video Whats App birthday tea. They came carefully packed and were delivered quickly. Would recommend, she loved... Toon meer
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We haven't sampled our cakes yet as they are due for delivery on the 10th September. However, we contacted the little cake company for some advice and they were really helpful in advising us on our c... Toon meer
Superb company to buy from, such a mouthwatering selection of delicious cakes plus extras. Bought to let a friend know we are thinking of him and was even able to include a card as well as a lovely ti... Toon meer
The cakes all tasted the same (very sweet) banoffee and red velvet particularly were bad. The sign I ordered which was supposed to be individual candles spelling out Happy Birthday instead spelt Happy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.
Contactgegevens
Unit 6 Wessex Road, SL8 5DT, Bourne End, Verenigd Koninkrijk
- hello@littlecake.co.uk
- littlecake.co.uk
4,2
Goed
746 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I had this cake for my 60th…
I had this cake for my 60th birthday.The cake was absolutely delicious, and every single guest loved it! It was beautifully packaged and arrived right on time. I couldn’t be happier with my order. I will definitely be ordering again and highly recommend this company to everyone. You won’t be disappointed!
17 juli 2026
Review zonder uitnodiging
Very pleased! Ordered a vegan selection for my…
Ordered a vegan selection for my daughter’s birthday and they were all delicious, even non vegans commented on them. Arrived day before event as advised on website and were packed very well. Stored in fridge before the event, will certainly recommend them and will buy again. 👍
16 juli 2026
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Easy to order and delivered in cool…
Easy to order and delivered in cool packs and with protection for the cakes
9 juli 2026
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they are deliciated and delicious
8 juli 2026
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They were a lot smaller than…
They were a lot smaller than expected,probably my fault not checking the size .but it’s quite a small cake for the price of £2 75 sorry not ordering again.I’ve had to order a backup birthday cake ,
10 juli 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
We’re sorry to hear that the size of the cakes was not what you expected. The dimensions of our Little Cakes are clearly provided on every product page. Each Little Cake measures approximately 5cm tall and 4cm in diameter, with a recommendation of 2 to 3 cakes per adult and 1 to 2 per child, depending on the occasion. This information is readily available on our website to help customers choose the right quantity for their needs.
Our team is also always happy to answer any questions before you place an order if you’re unsure about the size, servings or anything else.
We appreciate you taking the time to share your feedback. Thank you.
So disappointed
So disappointed
I placed an order for my Granddaughter's Birthday in 6 days time. Nothing arrived. It was difficult to find a way to contact them....eventually got through using a WhatsApp message. The reply I got from them asked me how I would like them to proceed? Obviously I would like the order sent to my Granddaughter. I got no reply; and now over 8 days later I am still waiting for confirmation that the cakes have been sent. I don't think they have! A special treat for her Birthday Party has not happened and I am almost £30 out of pocket!
28 juni 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
We're very sorry to hear that you were disappointed with your experience. After looking into your order, we can confirm that we have arranged delivery of the cakes. However, as no specific delivery date was selected at the time the order was placed, this unfortunately led to a delay in dispatch.
We understand how frustrating this has been, particularly as the cakes were intended as a special birthday treat, and we sincerely apologise for the inconvenience and disappointment caused.
If you have any further questions or concerns, please don't hesitate to get in touch with us directly, and we'll be happy to help. You can reach us here: hello@littlecake.co.uk
A missing cake
I was embarrassed and disgusted when my daughter opened the boxes of cakes I had ordered for her party, as there was a cake missing!! Just an empty compartment! This was a very expensive omission especially as the cakes themselves were tasty but really tiny. One bite. I shan’t order any more cakes from this company
3 juli 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
We are so sorry to hear about your experience, especially on such an important occasion. Please accept our sincere apologies for this error and for the inconvenience it caused. This is certainly not the standard we aim to provide.
Could you please get in touch with us directly so that we can investigate what happened and work with you to resolve this as quickly as possible? We would really appreciate the opportunity to make this right. You can contact us here: hello@littlecake.co.uk
Thank you for bringing this to our attention and once again, we are truly sorry for the inconvenience caused.
Easy and delicious!!
Easy to order
Delivered on time
Recipient loved them so much the whole family ordered more online!!
1 juli 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
Thank you so much for your wonderful feedback. We are delighted to hear that the recipient enjoyed their Little Cakes so much that they ordered more! We truly appreciate your review and look forward to baking for you and your friends again soon. Thank you.
The cakes were delicious
The cakes were very tasty and delicious. The were well presented and arrive in good order
1 juli 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
Thank you for taking the time to share your feedback. We are delighted to hear that you've been enjoying your Little Cakes. We're delighted to hear that you're pleased with your experience with us and we look forward to baking for you again in the future. Thank you.
Very pleased
I bought these cakes as a gift and the recipient said they were lovely.
30 juni 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
Thank you for your lovely feedback. We're so pleased to hear that our Little Cakes made a wonderful gift and that they were enjoyed by the recipient. Thank you for choosing us and we hope to bake for you and your friends & family again soon.
Easy to order and the little cakes…
Easy to order and the little cakes arrived well packaged.
Bought s a present and they were delicious.
24 juni 2026
Review zonder uitnodiging
Loved it
Loved it - last minute order for a vegan surprise and it arrived promptly, well packaged and simply the cakes were delicious 😋
21 juni 2026
Review zonder uitnodiging
I sent these to my sister in the uk as a treat
I sent these to my sister in the uk as a pick me up, and she said:
“They were delicious! And all the flavours so different. We really enjoyed them”
I had a good experience with purchasing and delivery. I’ll be back to order again.
18 juni 2026
Review zonder uitnodiging
Look elsewhere if you want to get your cakes for a special occasion!
If you’re thinking of ordering for a special occasion- would recommend looking elsewhere.
I ordered for my husbands birthday, cakes never arrived, had to chase customer services who finally responded after 2 days to offer me “a full refund as a gesture of goodwill”. They don’t seem to care that the entire point of the order was for a birthday party which they didn’t fulfil the order on. They blamed Royal Mail, not willing to take any responsibility even though the order was with the business. Poor service. I understand things go wrong but this was handled poorly and has left an even more bitter taste in my mouth.
13 juni 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
Thank you for taking the time to share your feedback. We are truly sorry that your experience with us fell short.
We completely understand how disappointing it can be when something planned for a special occasion does not go as expected. This was equally disappointing for us, as we work hard to ensure our cakes arrive on time because we know how important this is to our customers.
Please be assured that situations like this are very rare, and we take any delivery issue extremely seriously. We also appreciate your frustration regarding the delay in our response. Our bakery was closed over the weekend, which impacted our response time, but we did care deeply about resolving the issue once we became aware of the problem.
We fully understand the impact this had on your special occasion, and we are truly very sorry for any disappointment caused and that your experience did not reflect the level of service you rightly expected from us.
Thank you again for bringing this to our attention.
Beautifully presented little cakes that…
Beautifully presented little cakes that tasted delicious and made an excellent birthday present for a friend.
3 mei 2026
Review zonder uitnodiging
What can I say
What can I say. These cakes were for a 60th birthday celebration. They were beyond amazing. I could throughly recommend this company.
They were spot on with my amendment and so professional.
Will use again.
1 juni 2026
Review zonder uitnodiging
Lovely little treats to send as gifts…
Lovely little treats to send as gifts nice selection, excellent delivery.
22 mei 2026
Review zonder uitnodiging
helpful but cakes poor
The company were very helpful with advice about postage but I am sorry to say the cakes were very dry and expensive for what they are. I would not reccommend
8 mei 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion.
We put a great deal of care into every cake we make, so we’d be grateful if you could get in touch and tell us a little more about your experience.
We’re pleased to hear that our team was able to assist you with your queries, and we hope we can have the opportunity to resolve your concerns. You can reach us here: hello@littlecake.co.uk
If I could give less stars
If I could give less stars, I would..
We ordered 36 cupcakes for delivery 10 days from the date the order was placed. We specifically requested Saturday delivery as it was an important birthday.
It got to 4pm Saturday with no communication from Little Cake co. and no sign of the cakes so emailed them. They responded 2 days later offering delivery that week... it was too late!! We had to go out and get a shop bought cake.
The cakes ended up being delivered on the Wednesday of the next week.. so disappointing!
We were offered a £10 voucher in compensation.
1. The shop bought cake i had to get cost more than £10 so doesnt even cover that expense.
2. Why would I go back to a company that let me down so massively?
Such poor service and disappointing efforts in resolving. Will not be going back.
3 juni 2026
Review zonder uitnodiging
Antwoord van Little Cake Co.
We're very sorry to hear about your experience and for the inconvenience caused. We'd really like to look into this further, so if you're able to provide the additional information we've requested via Trustpilot, our team can investigate what happened with your order. Alternatively, please email us hello@littlecake.co.uk
We'd also like to mention that for weekend events, we always recommend selecting delivery for the Friday beforehand to ensure everything arrives as expected for your special occasion.
Please note that our bakery is closed at weekends and operates Monday to Friday.
We're genuinely sorry that we let you down on this occasion and would welcome the chance to review this. We look forward to hearing from you.
Delicious cakes and wonderful service…
Delicious cakes and wonderful customer service from start to finish. Highly recommend.
21 mei 2026
Review zonder uitnodiging
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