liv-group.co.uk Reviews 

The worst Property Management Company. 9 months since appointed by our Freeholder to manage our building. Emails ignored, questions raised since November remain unanswered, general day to day running issues not communicated, still no portal. The blocks remain uncleaned for 2 months, car parking in disarray. Damp deterioration from March 2021 is significant, nothing actioned since taking over the building. Major leak in top floor flat from the roof in November still not investigated. The communal areas are unacceptable. A company that aims to offer much but we receive zero service. High turnover of staff, mostly unqualified to manage buildings with complex issues, lie to win tender. The monkey of the Freeholder. Unprofessional issuance of Service Charge, wrong FH named,
no Summary of payments attached, no account details for payments, or summary of the rights and obligations of tenants in relation to them. Shambolic, efficiently stonewall and obstruct flow of information in our joint warranty claim with the FH, jeapodising success with their incompetence. A property management company equivalent to Purple Bricks Lettings department. A competent human rarely available, suggesting seriously understaffed to deal with the building safety crisis, and complex sensitive warranty cases with multi filings. Avoid.

Absolutely the worst property management company on the planet. The staff don’t have a clue about anything and are just aggressive fee chasers. They do nothing for the sky high fees they charge and are not interested in customer satisfaction. Absolutely appalling service from an appalling excuse for a company