LiveMoor Reviews 

371
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered over the weekend by regular delivery, arrived on Tuesday promptly in the time slot assigned. Packaged neatly with each individual item in a plastic covering. Product can be clearly seen... Toon meer

Beoordeeld met 3 van de 5 sterren

It was a prety standard experience so to speak. Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have used Livemoor for over 5 years and everything always turns up next day and without any hassle, often bailing us out at short notice with items that help us keep our production runs going. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

ordered two items, one was never delivered and no response to multiple email and phone call attempts and never received a refund. my brother even went to the address in person and there was no-one the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Scrapbookwinkel
  2. ook in
  3. Tuin
  4. Woonwinkel

Geschreven door het bedrijf

LiveMoor supply a huge range of products for home and garden at the best possible prices. We value customer service above all and we do our absolute best to give our customers the service they desire and deserve. Today's world is a one of convenience. Everyone wants everything, at any time, everywhere. We live busy lives and time is a valuable commodity – it’s the one thing we would all like more of. We believe in making time for the things that matter: for family, for friends, for the things we truly love. We value quality over quantity, inspiration over aspiration, and creativity over conformity. For us, quality time is time well spent. We also believe that together we can all help to make the world a better place. We want to help make a difference through the things we make, the materials we source, and the community we create. That’s why we only supply sustainably sourced products and use low impact packaging wherever possible. If you’ve bought anything from LiveMoor and taken the time to make something you love, then you’ve contributed to our cause. Now is the time to craft your own future. Founded in 2014, and situated in a beautiful area on the southern edge of Dartmoor National Park in Devon - hence the name LiveMoor, we wanted to provide crafters with high quality, affordable arts & craft materials. Whether you craft for fun or professionally, whatever your motivation, as a LiveMoor customer, you expect the highest quality of products at the best possible prices, backed up by a large dose of good old-fashioned customer service. And that's exactly what we strive to deliver.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

371 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(371)

93 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I love this company

I love this company, everything I have ordered has been first class. Delivery is fast and contact easy.

10 augustus 2023
Review zonder uitnodiging
Logo LiveMoor

Antwoord van LiveMoor

Thanks Marion.

Beoordeeld met 5 van de 5 sterren

coconut and rapeseed wax

I've been buying the coconut and rapeseed wax (20kg box) for 18 months now.

Livemoor are a reliable supplier, I've never had an issue. The wax quality is consistent and my candles are coming out perfect.

5 september 2023
Review zonder uitnodiging
Logo LiveMoor

Antwoord van LiveMoor

Thanks so much for taking the time to leave a review

Beoordeeld met 1 van de 5 sterren

Miss sold product

Product purchased: Kings Coronation Crackers

I purchased two sets of these crackers for the residents of the nursing home I work in. Obviously I can not use the jokes provided for the Kings Coronation as jokes are 90% about his recently deceased mother and would in anybody’s view be in extreme poor taste. I complained to livemoor and they are processing a full refund. They did not apologise for miss selling this product, this was their reply

Hi there Apologies for this misunderstanding, the jokes are intended to be Royal related and therefore may contain jokes related to the Queen. If you are still unhappy with these, we are more than happy to issue you with a refund at this time.
Kind regards LiveMoor

Product is clearly labelled as Queens Platinum Jubilee, not Kings Coronation as advertised. I object to being told I misunderstood and believe Livemoor are clearly trying to deceive their customers to clear old stock.

14 april 2023
Review zonder uitnodiging
Logo LiveMoor

Antwoord van LiveMoor

Hi Karen, thank you for your feedback. The insinuation was not that you had misunderstood - just that there had been a misunderstanding in general as to the specifics of the product. Clearly this is an error on our behalf. We have categorised the crackers as “coronation” and I can see why in this case you find this inappropriate. We would never seek to offend anyway and certainly not with regards our late Queen. We have offered to refund you which I appreciate doesn’t help much now we are so close to the Coronation celebrations. All I can do is offer our sincerest apologies for any inconvenience or offence caused. We will modify the product information based on your feedback. Please do let us know if we can do anything further. Regards. Tim Cross. LiveMoor

Beoordeeld met 5 van de 5 sterren

I suffer with PTSD and was advised to…

I suffer with PTSD and was advised to take up a hobby to help with the recovery so decided on candle making. I came across this companies products on Amazon but didn't have a clue what I needed to order so after finding their website I called them and an extremely helpful and patient chap explained exactly what I needed and advised on how to use it so I placed an order which arrived a couple of days later. The Wax was well packaged, good quality and exactly as the person who I spoke to described it. I have continued to use this company and have had no issues with either the products or delivery. Highly recommended.

1 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with first order

For my first order, I ordered coconut oil, 12.5kg, on a Thursday evening. It was delivered first thing the following Monday. I requested the MSDS for it, which was sent through the next working day. The cost of the oil was very good, and it is food grade. Overall I am very pleased with my first shopping experience, and will certainly use Livemoor again.

21 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best!

I love everything about this company. The products are great and reasonably priced, the delivery is always quick and products packed with care and without usless plastic. Its my number 1 supplier and I'm so glad that I discovered it!

6 januari 2022
Review zonder uitnodiging
Logo LiveMoor

Antwoord van LiveMoor

Thanks Anna - we are so happy to hear you are happy :)

Beoordeeld met 5 van de 5 sterren

Lovely Beeswax.

We have bought beeswax from Livemoor on several occasions. Every order arrived within a few days with lovely clean wax at a reasonable price. I intend to buy again when we need more.

8 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful to new customer

I took up candle making as a Lockdown hobby and have found Livemoor's website very helpful as I knew very little about the subject. They give lots of information on each of their products which is brilliant. Their products are excellent quality and delivery efficient. Prices are competitive, Very happy to recommend them.

20 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nice products at good prices …

I’ve really enjoyed starting my new hobby of candle making during lockdown and I’m more than happy with LiveMoor, good products at reasonable prices.
I’m definitely going to continue using them in the future

6 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought bees wax pellets from LiveMoor

Bought bees wax pellets from LiveMoor, on recommendation, for making food wraps. Ordering was straight forward and I have no complaints about the service and speed of delivery.

The wax was a good price and excellent quality. It's food grade, so ideal for making the wraps. Have recommended to others.

31 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've ordered many times...

I have ordered from this company several times now and every time I've had excellent service. The ordering process is easy and every order has arrived in good time. Mainly I order wicks, wax & scents. The wicks have all burned cleanly and the scents have all worked well in the container candles & melts I make. I've tried several different waxes and although some are better than others, I can't really complain.
Free delivery is a real bonus, especially when ordering 5kg of wax!

31 maart 2021
Review zonder uitnodiging

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