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Helping parents navigate the early days of childhood with calm, thoughtful products that actually help.
1021 E Lincolnway, 7342, 82001, Cheyenne, Verenigde Staten
3,4
16 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Daphne is great. Followed up immediately after I ordered. I hope the shipping process is just a good!
Antwoord van Livvewell
So happy we could help you! Please reach out at any time if you need further assistance. 😁
Above and beyond with old fashioned customer service. One on one even with purchased online. So grateful and will purchase again.
Antwoord van Livvewell
Glad we could assist and feel free to reach out at any time if you need assistance. :)
On media the company responds to these reviews that they are sorry for the inconvenience, have emailed me. They did not. I still have not received merchandise or
The $200.00. They keep sending the same email over and over. They ask me to contact USPS. I have contacted USPS there is no tracking number or record of receiving the merchandise. I do not recommend this company at all.
Antwoord van Livvewell
Hi there, we are committed to fixing this for you. Our support team will be working with you via email to resolve this as quickly as possible.
I never received my item! I purchased on July 9, 2026 and here it is September 21,2026 and I have emailed them numerous of times. They won’t give me a refund! I told them I would go through my bank to reverse this transaction and now they are going to try and do something about it after they told me in July they were going to do a investigation to see what happened to my items! I’m out $86! This company is a joke! Don’t buy from them!
Antwoord van Livvewell
Hi Ashley we would like to issue a full refund and are truly sorry for the inconvenience this has caused you.
We have contacted you via email.
Great products especially if you have a colicky baby who struggles to settle or battles to sleep without being carried.
Antwoord van Livvewell
Glad we could help :)
Responsive customer service which is nice. Product works well. Its nice that it has a strap so you dont have to worry about baby rolling.
Antwoord van Livvewell
Amazing to hear and we are glad it worked well for you. :)
We got the Cradlepod and it honestly SAVED us! Best baby purchase we've made.
Antwoord van Livvewell
That is amazing! Super happy for you.
They were helpful with helping me out for my Refund processing.
Antwoord van Livvewell
Glad we could help :)
Quick response and everything ok! thanks
Antwoord van Livvewell
Glad we could help out :)
I ordered the cradlepod and the quality was poor. It was not expanding completely as shown on their online page even after 72 hours passed, out of the package. I emailed them for a full refund but the return address is somewhere in United Arab Emirates. When I searched the return address on google, it was an apartment. This was so sketchy. The shipping cost from Canada where I lived to United Arab Emirates is way expensive. I do not guarantee that my shipping cost will get refunded as well. This company is a scam. Only email and no phone number to call if anything like this happened.
Antwoord van Livvewell
Hi, there we will happily process your return and refund. Our team is dedicated to ensuring you get the service you would like. We have sent you an email with further instructions. :)
Do NOT buy from here.
Overpriced drop ship items. When I tried to get it cancelled they said they couldnt and I had to wait for it to be delivered to reach out. Took over a month to even come in. After they said to send it back and get a full refund I would have to pay for shipping back to a Dubai apartment complex. Absolutely disgusting how people get away with this shit from AI bots and fake reviews. Dont ever buy from these people as another news article stated some products are also health risks.
Antwoord van Livvewell
Hi there we would like to issue you a full refund immediately and we apologize for the poor experience. Please contact info@livvewell.com and we will sort this out for you.
Colis bien recu. Super service tres efficace
Antwoord van Livvewell
Amazing! Glad we could help. :)
Got my cradlepod last week! great quality, best customer service! I am very happy with my purchase. They are also very generous to offer me discounts. Thank you so much!
Antwoord van Livvewell
Super happy for you. Glad you liked it. :)
Please people don’t fall for this is a scam, they provide a fake tracking number
Antwoord van Livvewell
Hi there, could you please email info@livvewell.com and the team there will ensure your order is delivered. We apologize for the inconvenience this has caused you.
I ordered a Lullapal Goose online. When it arrived it was poor quality with a plastic mechanism. I charged the mechanism and it was faulty (it should perform a tapping action). I contacted Livvewell twice through the complaints page on their website and emailed them twice explaining that the item was faulty and asking how to get a refund. I have heard nothing back. Notwithstanding this I still receive their marketing email. I am disappointed by their customer service and am £46 out of pocket as well as having to pay for a replacement gift .
Livvewell have offered me a refund. Kindly process this and i will update my review
Antwoord van Livvewell
Hi Catherine we would like to assist you with the return and apologise for the service. We would like to provide you a replacement or return option.
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