Lloyds Family Jewellery Reviews 

I couldn't find the ring i wanted so contacted Lloyds family jewellery and told them what i wanted and they had it specially made. When it arrived quicker than the 6 weeks lead time i was given, it was perfect. I would defiantly use them again.

Brilliant service!
I will definitely buy again.
Thank you very much!
Ionela Albu

Glad I treated myself to an early birthday present. I am absolutely thrilled with my purchase. The ring is gorgeous, beautifully wrapped in a box and comes with a gift bag. The description is on point and exactly as described. Comes with an authentication certificate. Customer service is great. Thank you Matthew for keeping me updated on my order and sending it out special delivery. I ordered on a Friday and received in a Wednesday. Fantastic. Would highly recommend and will be buying again.

Superb company to deal with , attention to detail is exemplary from start to finish ! Matthew was extremely helpful and kept me updated all throughout the purchase , I highly recommend Lloyds family jewellers ! the jewellery is absolutely beautiful and the customer care is second to none . Thankyou for a wonderful ring and purchasing experience.

Great company to shop with. My ring arrived promptly and is fantastic quality. Communication was great , despite an issue with my emails. Matthew took the time to keep me updated via text. The original ring I ordered was unavailable but this was very kindly dealt with by suggesting a replacement instead which is perfect . I highly recommend this company. Thank you !

The jewelry was very nice and the presentation was excellent, although i did not spend a lot i was made to feel very special. They were very efficient. No problems what so ever. Very friendly and helpful staff.

Bought my wedding ring from this jewellers and it arrived extremely promptly and I had text check ins from customer service informing me of exactly when I would receive the item. I absolutely love my ring and will purchase from here again when I'm in need of more jewellery!

Gorgeous jewellery, great communication, very responsive and accommodating. Kept us updated throughout the process to make our specific order special, on time and just what we were looking for!

I don't leave reviews, it's just not my thing... Until today.

What a fantastic company this is. I would implore all people looking for online jewellery to consider this fantastic outfit.

Friendly, personal, great pricing with additional discount, beautifully packaged & certificated... & to top if off a free upgrade to shipping.

Just brilliant service, will definitely use again. Well done Lloyd's Family Jewellery, so impressed.

Excellent service. Great communication, quick delivery and beautifully packaged. Really pleased and would definitely purchase from here again

Great communication on ordering a product (replacement wedding ring).
Order arrived prompt as scheduled.
Product is of a good quality, I was impressed.
Money well spent and a great customer experience. I will buy from them again.

Amazing service
The ring is absolutely beautiful exactly what I was looking for

I just like to acknowledge delivery for my Wife’s eternity ring. The communication from Lloyds and my self is the best Iv received. I don’t normally purchase from the internet,but I was really struggling to find the perfect gift that’s means something. I would and will recommend purchasing from Lloyds family Jewellers from my experience from start to finish. Mathew was my go to contact and it really felt this purchase had that personal touch that is missing these days. thank you lloyds for supplying such a gorgeous and well crafted piece of Jewellery.

I spent days looking online for the right earrings for my wife for our 40th wedding anniversary. The search stopped immediately when I found the Lloyds Family Jewelry website. From the selection of the earrings to their receipt in a beautiful box, could not have been a better customer experience. You would have to go far and very wide to find a more attentive company.
The next time I am looking for jewelry, I will start here.

Lloyds Family Jewellery are now my go-to Jewellers, despite the fact I live in Scotland.
When I called the shop and spoke to Mathew Lloyd he could not have been more friendly and helpful.
When the product arrived I was delighted with the quality.

Extremely easy to find and order via the web site earrings for my wife for our 55th Wedding Anniversary. Communications speedy and informative and with upgraded delivery option provided at Lloyds instigation, the earrings were delivered in 4 working days and plenty of time for our celebrations.

The actually items were exactly as described and a really beautiful product which I'm sure my wife will love. All documentation and insurance valuation enclosed.

Overall, absolutely delighted and would not hesitate in dealing with Lloyds again and, consequently fully recommended.

Nice ring just what I wanted. Good service

Ordered 2mm 9ct gold traditional court shape wedding ring on 25/10/23 received on 27/10/23. Beautiful ring, well packaged, jewellery care guide. Received order confirmation and updates on delivery dispatch. Ring was to replace my original wedding ring which had to be cut off and wanted a ring to keep my engagement ring in place, comfortable on my finger. Very pleased with ring and customer service I would not hesitate to order other pieces of Jewellery from
Lloyds Family Jewellery.

Incredible customer service and quick delivery, A massive thank you to Matthew for sorting a replacement ring when I ordered the wrong size! Customer service went above and beyond!

Matthew guided me through the process with great care. I was ordering a replacement wedding ring having lost the previous and throughout, his advice and communication couldn’t have been better. Matthew sent a ring sizer in the mail so I could check the exact fitting and the ring was exactly as hoped upon arrival, packaged perfectly and including an insurance certificate and care instructions. My previous ring was handmade by a friend in Hatton Garden and honestly, the Lloyds replacement is as good in terms of craftsmanship. All in a great experience and would thoroughly recommend