loans.com.au Reviews 73

Kimberley and Lee were attentive and responsive. Process was hassle free. :)

I just wanted to take a moment to sincerely thank you for making my car loan such a smooth and stress-free experience.

From start to finish, your professionalism, prompt communication, and willingness to help made the entire process incredibly easy. It was, without a doubt, the best car loan experience I've ever had.

I truly appreciated how quickly everything was handled and how informed I was throughout the process. Your excellent customer service made a significant difference, and I couldn't be happier with the outcome.

Thank you again Emira, Annie and Mikaela, for all your assistance. I will certainly recommend your services to family and friends and look forward to working with you again in the future.

Great service from my first enquiry to settlement. Everything was handled efficiently and the whole mortgage application process was very easy. Would highly recommend loans.com

Brent and Lee were fantastic to work with throughout our SMSF loan process. He was knowledgeable, responsive, and made everything easy to understand from start to finish. His professionalism and attention to detail gave us great confidence, and he always went the extra mile to ensure things ran smoothly. We really appreciated his support and would highly recommend him to anyone needing help with an SMSF loan.

I had an excellent experience with loan.com.au when financing my Ford Platinum. From the initial application to the final approval, the process was smooth, transparent, and hassle-free. Ai Chin and Ann were super helpful and kept me updated at every stage of the loan.

They were professional, responsive, and took the time to explain all the loan options available to me. They worked hard to secure a competitive rate and made sure I understood every step of the financing process. Their communication was clear, and they kept me informed throughout the entire journey.

I highly recommend this loan provider to anyone looking for reliable, efficient, and customer-focused vehicle financing services.

Rena was absolutely fantastic throughout the whole process and helped everything go smoothly from our first conversation to settlement. The process was relatively easy and I had my new car in no time.

When I thought I was not going to be able to purchase a new property, loans.com.au came to the rescue.
Every person I spoke to was professional, polite and friendly. I had lots of questions and some technical issues but the team were able to resolve most of them or suggest a work around.
I wouldn't hesitate to recommend this team if my friends or family are ever considering a home loan.
Just reach out, start a conversation because you never know where it will go.

Great team and very friendly. It's been a wonderful experience dealing with Loans.com in the past, so it motivates me to go back to them for good service and professionalism. Very thorough and easy to deal with. The process is very easy to follow from start to finish without any hassle. Keep up the good work team.

I purchased a commercial property through our SMSF. This is a complicated process, plus I didn't use a broker. Staff at loans.com.au provided excellent service, were proactive in informing me, via phone, of the steps needed and where everything was up to, and the online tracker worked really well too. loans.com.au have specialist expertise in this particular type of purchase. Turn around from contract exchange to final approval of the loan was around 10 business days.

Very helpful and prompt through the whole process. Very friendly and caring. Made me feel comfortable. Very easy app to use making providing the information required simple.

Laura at loans.com.au was excellent in understanding our requirements and helping us secure the most suitable loan and interest rate for our needs. She was professional, responsive, and guided us through the entire process with clarity and transparency. The application process was quick, straightforward, and cost-effective, making the overall experience smooth and stress-free. We truly appreciated her support and would highly recommend her services to anyone looking for a home loan.

Very friendly and informative and very thorough.

Everything was easy from start to finish! Ai Chi and Trina were awesome. I will happily recommend loans.com.au to others and I'll use them again in the future. Thank you.

The Loans team were amazing to deal with, Rena & Annie were super efficient, easy to reach and always happy to answer any questions. The whole process went smoothly and not stressful at all and the portal was really easy to use. Would 10/10 recommend!

Very efficient, very friendly and achieve the outcomes with no fuss. Highly professional and I will be recommending them to my friends.

I was surprised at how quick and easy the whole process was. Received a response from a team member within one day at each step of the process. From getting a pre-approval, to receiving a response once the purchase contract was submitted. Loans.com.au offered great service, the best interest rate and borrowing limit. Fully recommended to everyone.

Fast response on queries, committed to a positive outcome, great follow up, good workflow tools.

This is the second time I borrowed loan to buy a car. Very seamless process and excellent rate. Highly recommended if you are after any sort of loans with hassle free processing and top rate that can beat all other financial institutions.

Great team looking after my loan. I shopped around a fair bit and found them to be the most competitive. Will definitely use again in the future.

The loan manager Jasmine was excellent at her job very professional and precise with required information very efficient , well equipped with required documentation and qualified