Alquilamos un coche en Como y la experiencia fue muy buena de principio a fin. Maurizio nos atendió de forma excepcional: muy profesional, amable y siempre dispuesto a ayudar con cualquier duda.... Toon meer
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Alquilamos un coche en Como y la experiencia fue muy buena de principio a fin. Maurizio nos atendió de forma excepcional: muy profesional, amable y siempre dispuesto a ayudar con cualquier duda.... Toon meer
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Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... Toon meer
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Le persone che lavorano a Como sono veramente simpatici e professionali! Cercano sempre a trovare una dolieione. Consiglio fortemente!
Bedrijf heeft geantwoord
Ho avuto un’esperienza complessivamente positiva con questo autonoleggio. Il processo di prenotazione è stato semplice e veloce, e al mio arrivo il personale si è dimostrato cordiale e disponibile n... Toon meer
Bedrijf heeft geantwoord
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
Via Varesina 138, 22100, Como, Lombardia, Italië

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Antwoord van Locauto Group - Como
Great experience with Locauto Como.Very simple process and employs were very helpful

Antwoord van Locauto Group - Como
Tempi di consegna e restituzione molto rapidi. Servizio di assistenza pro-attivo.

Antwoord van Locauto Group - Como
easy to access and use web, chat support (human assisted) and best personnel treat, supportive and nice... the car was perfect, and pick up and delivery was really easy

Antwoord van Locauto Group - Como
Good car great service
Staff very easy to deal with so helpful
My advice to all would be deal DIRECTLY with Locauto

Antwoord van Locauto Group - Como
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service.
We then went to Locauto in Como, the team there are simply amazing and could not do enough for us and made sure we had a car, explained everything and even tried to find ways to save us money. Quite simply if you are looking to rent a car in Italy we highly recommend locauto.

Antwoord van Locauto Group - Como
Ottimo servizio quando ho preso la macchina a Como e anche quando l’ho restituita. L’auto era in perfette condizioni e non mi ha dato problemi.

Antwoord van Locauto Group - Como

Antwoord van Locauto Group - Como
I’ve rent s car from Venezia and returned Sunday to Como (leaving keys in the box as the office was closed).
Next day I received email from the office that sounded very scammy. Judge yourselves, this is official message from Locauto:
” Dear Customer,
We regret to inform you that after the return of the vehicle FIAT PANDA 1.0 FIREFLY 70CV HYBRID, with plate GY856SR, from the rental VE 13912, our staff found new damages, not on the car at pick up time and related to this rental.
These are the details of the new damage:Cerchi e Pneum/Rims and Tyres - Graffio Grave / Serious Scratch - Coppa ruota/Plastic rims / According to our General and Special Rental Conditions, we will issue a damage invoice based on the official Damage Matrix (where applicable)
After 48 hours from receipt of this email, if no payment is received, we will proceed and charge the credit card provided as rental guarantee”
No prove, no photos were attached to the email!
I think Locauto tries to scam customers. The amount is not that big to start a dispute and you have only 48h before they charge you!
I have disputed this claim(I have all the photos before I took the car and after I returned) but I really advise everyone stay away from this company. Their business is a bit shady.
Edit: please read Google’s reviews. It seems Locauto tries to systematecly scam tourists. A lot of cases where Locauto tries to claim for non existant damages
Edit II: can’t reply to Locauto’s comment, so here - I dropped the car when the office was closed. I was naive to trust that you check the car condition be trustworthy. Like I said, Locauto never provided ANY evidence of the damage. Note, I have photos when I returned the car and there was no damage nor whatsoever! But, good luck with scamming tourists.

Antwoord van Locauto Group - Como
Le persone che lavorano presso la Locauto di Como sono molto professionali e cordiali , spiegano nei minimi particolari le opzioni di noleggio sempre con il sorriso .
Non è la prima volta che noleggio l' auto presso di loro e sicuramente se ce ne sarà l' occasione consiglierò questa agenzia .
Complimenti !!!

Antwoord van Locauto Group - Como
We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which made the whole process easy to understand.
Debit cards accepted. No deposits.
The cars themselves were in good condition, clean, and exactly what we needed for our trip.
Returning the car was just as simple — very quick and straightforward with no issues at all.
Overall, we didn’t encounter any problems and would definitely recommend LockAuto to anyone looking for a reliable car rental service !

Antwoord van Locauto Group - Como
Perfect service. Car was ready clean and retour was quick and easy.
I recomend

Antwoord van Locauto Group - Como
Service accueillant et de bon conseils
Je recommande !

Antwoord van Locauto Group - Como
Personale molto gentile e competente. Anche l’autovettura era in ottimo stato, come da mia aspettativa.

Antwoord van Locauto Group - Como

Antwoord van Locauto Group - Como
The rental process was easy and fast, return at Malpensa Airport, the quiosk at the returning parking lot was closed, but has a sign informing you to bring the car keys to the Locauto location at the rental area inside of the Airport. Drove a small hybrid car was a good and economic option. This is the second time I rent a car with Locauto when I go to Italy, they didn't offer the transponder to use on the toll roads, other than that, is a good experience.

Antwoord van Locauto Group - Como
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