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Locauto Group - Como Reviews 359

TrustScore 4.5 uit 5

4,7

Via Varesina 138, 22100 Como, Lombardia, IT


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alquilamos un coche en Como y la experiencia fue muy buena de principio a fin. Maurizio nos atendió de forma excepcional: muy profesional, amable y siempre dispuesto a ayudar con cualquier duda.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Le persone che lavorano a Como sono veramente simpatici e professionali! Cercano sempre a trovare una dolieione. Consiglio fortemente!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ho avuto un’esperienza complessivamente positiva con questo autonoleggio. Il processo di prenotazione è stato semplice e veloce, e al mio arrivo il personale si è dimostrato cordiale e disponibile n... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur
  2. Busverhuurbedrijf

Geschreven door het bedrijf

Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.


Contactgegevens

Promotion box for Locauto Group - Como

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4,7

Uitstekend

TrustScore 4.5 uit 5

359 reviews

5 sterren
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4,7

Alle reviews

(359)

57.133 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Eccellente

Macchina perfetta, staff gentile e consegna rapidissima

2 augustus 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie, è bello sapere di aver fatto un buon lavoro! A presto, Ginevra

Beoordeeld met 5 van de 5 sterren

Good service

Very helpfull and good service.

25 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Beoordeeld met 5 van de 5 sterren

Veloci e pragmatici tutto ok

Tempi di consegna e restituzione molto rapidi. Servizio di assistenza pro-attivo.

1 augustus 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie! Felici di esserci meritati cinque stelle. A presto, Enrico

Beoordeeld met 4 van de 5 sterren

very good human treatment

easy to access and use web, chat support (human assisted) and best personnel treat, supportive and nice... the car was perfect, and pick up and delivery was really easy

27 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Thank you for your feedback! See you soon, Anna

Beoordeeld met 5 van de 5 sterren

Good car great service

Good car great service
Staff very easy to deal with so helpful
My advice to all would be deal DIRECTLY with Locauto

30 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

That's great to hear! See you soon, Angelo

Beoordeeld met 5 van de 5 sterren

We originally had a car booked through…

We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service.
We then went to Locauto in Como, the team there are simply amazing and could not do enough for us and made sure we had a car, explained everything and even tried to find ways to save us money. Quite simply if you are looking to rent a car in Italy we highly recommend locauto.

25 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Beoordeeld met 5 van de 5 sterren

Ottimo servizio quando ho preso la…

Ottimo servizio quando ho preso la macchina a Como e anche quando l’ho restituita. L’auto era in perfette condizioni e non mi ha dato problemi.

27 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo

Beoordeeld met 5 van de 5 sterren

Solid company for rentals

Pretty good rental car company. No issues.

17 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Beoordeeld met 5 van de 5 sterren

BUONA

MOLTO GENTILI E DISPONIBILI

16 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta

Beoordeeld met 1 van de 5 sterren

Don’t use Locauto services!

I’ve rent s car from Venezia and returned Sunday to Como (leaving keys in the box as the office was closed).
Next day I received email from the office that sounded very scammy. Judge yourselves, this is official message from Locauto:

” Dear Customer,
We regret to inform you that after the return of the vehicle FIAT PANDA 1.0 FIREFLY 70CV HYBRID, with plate GY856SR, from the rental VE 13912, our staff found new damages, not on the car at pick up time and related to this rental.

These are the details of the new damage:Cerchi e Pneum/Rims and Tyres - Graffio Grave / Serious Scratch - Coppa ruota/Plastic rims / According to our General and Special Rental Conditions, we will issue a damage invoice based on the official Damage Matrix (where applicable)
After 48 hours from receipt of this email, if no payment is received, we will proceed and charge the credit card provided as rental guarantee”

No prove, no photos were attached to the email!

I think Locauto tries to scam customers. The amount is not that big to start a dispute and you have only 48h before they charge you!

I have disputed this claim(I have all the photos before I took the car and after I returned) but I really advise everyone stay away from this company. Their business is a bit shady.

Edit: please read Google’s reviews. It seems Locauto tries to systematecly scam tourists. A lot of cases where Locauto tries to claim for non existant damages

Edit II: can’t reply to Locauto’s comment, so here - I dropped the car when the office was closed. I was naive to trust that you check the car condition be trustworthy. Like I said, Locauto never provided ANY evidence of the damage. Note, I have photos when I returned the car and there was no damage nor whatsoever! But, good luck with scamming tourists.

21 juli 2025
Review zonder uitnodiging
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

We are sorry to receive your review, Sandro. If a vehicle shows minor scratches or damage, these are included in the "Check-out" form that is shown and sent to you at the pick-up. Also, you are asked to sign it for acceptance. In this way, pre-existing damages don’t generate issues when returning the vehicle. When dropping off the car or the van, you are welcomed by our parking staff who invites you to check the conditions of the vehicle. If damage or missing parts are detected, you are deemed responsible for the related amount, as provided for in the Car Damage List https://www.locautorent.com/en/legal-notice/terms-and-conditions To clarify any doubts please contact our customer centre http://www.locautorent.com/customerservice thanks, Luca

Beoordeeld met 5 van de 5 sterren

Cordialità e Professionalità

Le persone che lavorano presso la Locauto di Como sono molto professionali e cordiali , spiegano nei minimi particolari le opzioni di noleggio sempre con il sorriso .
Non è la prima volta che noleggio l' auto presso di loro e sicuramente se ce ne sarà l' occasione consiglierò questa agenzia .
Complimenti !!!

12 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie per averci scelto. Continueremo a fare del nostro meglio per non deluderti! Al prossimo noleggio, Lorenza

Beoordeeld met 5 van de 5 sterren

Great Experience with LockAuto Car Rental

We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which made the whole process easy to understand.

Debit cards accepted. No deposits.

The cars themselves were in good condition, clean, and exactly what we needed for our trip.

Returning the car was just as simple — very quick and straightforward with no issues at all.

Overall, we didn’t encounter any problems and would definitely recommend LockAuto to anyone looking for a reliable car rental service !

1 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Many thanks, see you soon! Erika

Beoordeeld met 5 van de 5 sterren

Perfect service

Perfect service. Car was ready clean and retour was quick and easy.
I recomend

13 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Beoordeeld met 5 van de 5 sterren

Good car

Good car, polite, friendly, efficient team…

11 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Thank you for your feedback! Fausto

Beoordeeld met 5 van de 5 sterren

Lo auto di Como ok

Personale molto gentile e competente. Anche l’autovettura era in ottimo stato, come da mia aspettativa.

9 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia

Beoordeeld met 5 van de 5 sterren

Cortesia e professionalità

Cortesia, gentilezza e supporto.

6 juli 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide

Beoordeeld met 5 van de 5 sterren

The rental process was easy and fast

The rental process was easy and fast, return at Malpensa Airport, the quiosk at the returning parking lot was closed, but has a sign informing you to bring the car keys to the Locauto location at the rental area inside of the Airport. Drove a small hybrid car was a good and economic option. This is the second time I rent a car with Locauto when I go to Italy, they didn't offer the transponder to use on the toll roads, other than that, is a good experience.

29 juni 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Beoordeeld met 5 van de 5 sterren

Tornerò sicuramente

Cortesi, chiari e trasparenti

29 juni 2025
Logo Locauto Group - Como

Antwoord van Locauto Group - Como

Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo

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