In tutta la mia vita non ho noleggiato alcuna autovettura questa e stata la prima volta. In merito devo dire con grande sincerità che sono rimasto molto ma molto contentissimo dell'auto consegnata una... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The lady at the office was extremely helpful and very friendly and when we returned the car the gentleman at the garage was extremely polite and friendly. The only negative thing was when we went to... Toon meer
Bedrijf heeft geantwoord
Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... Toon meer
Bedrijf heeft geantwoord
Супер преживяване, с нова кола напълно обслужена. Персонала във Флоренция беше усмихнат и бърз, не се наложи да изчаквам. Която кола бях запазила, такава ми дадоха.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contactgegevens
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italië
- +39 0243020419
Unisciti a MyLocauto Friends
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fue todo magnífico!
31 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Gracias para todo
14 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Bardzo miła i szybka obsługa
Bardzo miła i szybka obsługa, samochód komfortowy, bak w pełni zatankowany dzięki temu nie trzeba się stresować o dojazd do stacji. Polecam
14 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Esperienza molto positiva tanto nella…
Esperienza molto positiva tanto nella consegna dell'auto come nella restituzione. Personale molto cordiale e servizio molto rapido. Consigliato vivamente!
10 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Locauto was great to rent from
Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our stuff, fuel efficient, but still liked to accelerate and so nice to get my left foot and right hand engaged with driving again! The staff were helpful and made sure I was squared away. I’m looking forward to me next opportunity to rent from them.
2 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Good experience overall
Good experience overall. The car was clean, comfortable, and in excellent condition. The whole process was smooth and easy. Everything was exactly as agreed, with no surprises.
2 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for your feedback! Fausto
Noleggio semplice e personale cordiale
Noleggio semplice, personale cordiale, auto in ordine, pulite e come richieste.
7 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Quanti complimenti! Grazie per questa bella recensione. Ti aspettiamo presto, Fabio
Just all very professional
Just all very professional, garage team were excellent, picking up the car was easy, definitely the best car hire experience we've had in Europe.
6 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Many thanks, see you soon! Erika
Was charged a ton last minute because I…
Was charged a ton last minute because I was in a bind. They added tons of extra fees and I am generally dissatisfied with the rental.
5 augustus 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Dear Rosenbaum,thank you for your review.
We apologize if the experience did not meete your expectations this time.
We would like to clarify that our staff offered you the best rate available at that moment, based on car availability and market demand.
We will share your feedback with the relevant department to improve our service, and we hope to welcome you back for a much better experience in the future.
Elisa
The whole experience was really nice…
The whole experience was really nice and Souki was the customer service representative was very nice and explained the process of renting and tolls really well.
28 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Antwoord van Locauto Group - Firenze Borgo Ognissanti
We are so happy about your all-out stressless experience. Lucrezia
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Hello, so glad you enjoyed the trip with us, Fabio
Great service!
21 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Great service
Great service, no fuss collecting the car. No hidden payments, got the no worries package and it was all a 'no worry' experience. They explain about the local zoning and how to navigate it. Very happy with my car and experience, would definitely use them again.
22 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
The person telling at pick up diesel…
The person telling at pick up diesel was full then it was less then 1/2 tank upon returning asked me if it was full again I returned with 3/4 , also not telling where to park instead made me move it just not happy with all the money I paid
28 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Dear Carlos,thank you for sharing your feedback with us.
Regarding the fuel level, we would like to reassure you that the fuel reading was updated in our system at the time of pick-up to accurately reflect the actual amount in the tank. As a result, no additional fees or extra charges were applied upon return.
Regarding the parking assistance and return process, we sincerely apologize for any frustration or inconvenience this caused you. We take your feedback seriously and will use it to improve the return instructions and guidance provided by our counter staff.
We truly hope to have another opportunity in the future to regain your trust and provide you with a much better experience.
Chiara
Check in with as a breeze and the young…
Check in with as a breeze and the young lady was very friendly and helpful as was the person who handed the car off to us.
Return was also easy and again the person who checked us out was very friendly.
27 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Auto ottima
Auto ottima, noleggio veloce, impiegata al desk di Firenze, Via M. Finiguerra molto capace e veloce.
25 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
Highly recommended service
Car was in good condition. Delivered and picked up in time. Customer service was very good
27 juli 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for your feedback! Fausto
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
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