Locauto staff in Florence were really helpful and picking up the car was really smooth and nice experience. Returning the car on Bologna were fast, but we were not sure was everything ok. or should w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff at the counter and garage was very helpful, explaining everything even how to use toll booths, how to enter the city, etc.., in general very organized. Didn't like too much the return rout... Toon meer
Bedrijf heeft geantwoord
In tutta la mia vita non ho noleggiato alcuna autovettura questa e stata la prima volta. In merito devo dire con grande sincerità che sono rimasto molto ma molto contentissimo dell'auto consegnata una... Toon meer
Bedrijf heeft geantwoord
Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contactgegevens
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italië
- +39 0243020419
Unisciti a MyLocauto Friends
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good
Good rent, fair prices, possible to rent without deposit. Quick pick up, easy drop-off. Recommend!
5 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
molto professionali e auto sempre nuove
7 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide
Location avec booking
Location avec booking, respect du choix du véhicule à la réception du véhicule. L'hôtesse à l'agence parlait français donc la communication fut facile. Elle nous a donné les instructions pour l'entrée prise en charge par l'agence par rapport à la zone ZTL, Via di Santa Maria. Le retour au garage fut rapide, examen du compteur diesel et tour de la voiture. Rapport signé sans observation particulière.
7 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
The car was an upgrade of the one…
The car was an upgrade of the one ordered. Some waiting to pick it up, smooth return. Decent cost, friendly service.
2 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you Jerzy for sharing your positive feedback and renting with Locauto!
We are delighted to hear that you were satisfied with our service! We hope to welcome you back soon!
Anna
Buena todo muy bien con la renta del auto experiencia
Buena experiencia, rápida recogida y entrega del vehículo. Amabilidad en el counter como en el parking de entrega. Vehículo igual al que renté, nuevo y limpio.
6 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Personale disponibile e professionale
Personale disponibile e professionale, servizio veloce e super semplice. Grazie
6 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Quanti complimenti! Grazie per questa bella recensione. Ti aspettiamo presto, Fabio
Our check in experience host was very…
Our check in experience host was very kind and pleasant. We had a baby with us which while challenging for us, was made an easy process as had infant car seats available. We would absolutely recommend this company.
2 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for leaving us a positive review! See you soon, Enrico
Antwoord van Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Efficienza e cordialità
Il personale è molto cordiale ed efficiente, preciso nelle informazioni, presenta una vasta gamma auto proponendo varie soluzioni di viaggio.
2 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Contenti di saperti felice, a presto Roberta
Il servizio Meraviglioso !!
Il servizio Meraviglioso !!
La gente del parcheggio molto attenta e professionale
2 juni 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
It was easy to get the car e give it…
It was easy to get the car e give it back. The car was clean.
25 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Many thanks, see you soon! Erika
Good car
Good car; great receptionist at Florence outlet with good English; clear instructions on returning.
31 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Every thing was good after booking online
Every thing was good after booking, except the pickup process. When we arrived to pickup the vehicle there as only 1 person on staff in the early AM. Stood in line for about half an hour to get all of the paper work done. There should be at least two people on staff to handle checkins.
Picked up the vehicle in Florence and dropped in La Spezia. Vehicle was new and in good condition. Booking process was straight forward. Staff were pleasant. Overall very pleasant experience.
One of the reasons we went with LocAuto was because they actually provide the 3rd party insurance coverage themselves, as opposed to going through a 3rd party insurer. You know up front exactly what your costs are rather than finding out out at the pickup counter if you wanted extra insurance and haven't already purchased 3rd party insurance on your own. Insurance was more expensive that through a 3rd party, but it always is.
19 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Dear William,thank you for sharing your experience anf for your loyalty.
We are glad that you enjoyed our service and our staff.
We are really sorry for your waiting at the counter, we are aware that our customers' time is valuable.
We have taken note of your feedback to improve our service.
We hope to welcome you back soon.
Elisa
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Friendly and efficient service
The whole process was efficient and easy going. Very friendly and competent personnel and great car!
Great service, keep it on!
20 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
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