Its Beautifull...Fantastic service and beautiful plants.Their staff are very friendly. made for a good serving
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely fantastic service, went out of their way to email me and let me know my packages would be a day later than they thought. The courier hadn't even updated me! Gorgeous website and even more b... Toon meer
Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfu... Toon meer
Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been grea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Get indoor plants, pots, & accessories, with next day delivery. Free Click & Collect. Cardiff's 5-star rated online store.
Contactgegevens
31 Lower Cathedral Road, CF11 6LU, Cardiff, Verenigd Koninkrijk
- 07437339859
- loftleafcardiff@gmail.com
- loftleaf.co.uk
4,9
Uitstekend
360 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delay
Ordered on 7th October, unclear on website that supplier would be away. Checked back on my account a few days later as I was concerned that my order hadn’t arrived, alert on website stated that orders placed between 9th and 14th October would be affected. Disappointing but luckily not too much of an impact as no gifts for others in my order. However, I would have appreciated notification that shipping would be delayed when I ordered. Still awaiting delivery so hopefully the plants are worth the wait!
17 oktober 2021
Antwoord van Loft Leaf
Hi Amy,
Thanks for taking the time to share your thoughts.
We first communicated that we would be away on Wednesday October 6th to everyone subscribed to Loft Leaf. The same message was included on every email to follow as well as on our website.
As part of this communication, we outlined that any orders placed between Friday 8th and Thursday 14th would definitely be affected.
This communication included a message that we would not be shipping orders until Friday 15th October at the earliest.
Aside from that we cannot guarantee that orders placed on a Thursday will definitely be shipped on the Friday due to DPD collection timings.
Of course, we apologise that your order has not arrived, but rest assured it’s on its way as we shipped the full backlog of orders Friday 15th.
Best wishes
Jamie
Great service
Great service. Kept up to date on delivery. Came early too which is a result. Great plants can't wait to order again.
16 oktober 2021
Perfect as usual
As usual my plants arrived perfectly and carefully packed ☺️ Even though I had ordered perfectly imperfect plants this time honestly you’d be hard pressed to spot the imperfections!! This reflects the care with which the plants are selected for sale if these are the imperfect ones☺️☺️
Thanks - I’ll definitely order again and would highly recommend loftleaf if you have a love of houseplants.
16 oktober 2021
Excellent shop
13 oktober 2021
Bought from them twice so far, definitely recommend!
Bought from them twice so far and both times had excellent delivery time and the plants are of amazing quality and sizes for the fair prices you pay. I highly recommend them!
11 oktober 2021
Quality plants
Lots of choice, plants arrived in great condition. Customer service was spot on. Thanks
11 oktober 2021
Best online plant retailer I’ve come across!
Beautifully packaged and the plants I received are thriving wonderfully! Very healthy, not bent leaves from transit!
I have a mystery box & it did not disappoint!
11 oktober 2021
Everything I wanted
The plants arrived in perfect condition, very well packaged with materials that dissolved in water! The plants are gorgeous 💜
9 oktober 2021
Lovely healthy plant but felt it could…
Lovely healthy plant but felt it could have been packaged more minimally and still survived the journey fine. A huuuuge amount of fleece and packing peanuts that I’ll struggle to reuse.
8 oktober 2021
Antwoord van Loft Leaf
Hi Natalie,
Thanks for taking the time to share your feedback :)
All of our packaging is fully recyclable, and in particular our packing peanuts are made with plant extracts and as such are fully biodegradable. In fact, they can be dissolved in water! The bath tub or sink is great for this :)
We hope this helps.
Best wishes,
Jamie
Great service and lovely note…
Great service and lovely note describing plants. Also special request accommodated. Can't fault.
4 oktober 2021
Antwoord van Loft Leaf
Hi Heather,
Thanks for taking the time to share your thoughts! :)
Best wishes,
Jamie
Antwoord van Loft Leaf
Hi Emily,
Thanks so much for taking the time to share a review with us!
Best wishes,
Jamie
Lovely little plants ,carefully wrapped…
Lovely little plants ,carefully wrapped for journey , plants all look healthy , can't wait to see them grow, also bought catus and succulent compost and this is superb quality , can feel the lava rock and not full of horrible grit , thank you
2 oktober 2021
Antwoord van Loft Leaf
Hi Lesley,
Thanks for sharing your positive feedback!
So that we can look to improve, how could we have got a 5 star review? :)
Best wishes,
Jamie
Antwoord van Loft Leaf
Amazing, thanks for sharing your thoughts :)
Beautiful Plant arrived very well protected
Plant arrived very well protected. Great service will buy more. Thank you
29 september 2021
Antwoord van Loft Leaf
Hi Tania,
Great to hear, thanks for sharing your thoughts :)
Cheers,
Jamie
Great
Great, friendly customer service. Went out of there way to check I was getting what I wanted when I mistakenly selected the wrong size pot for my plant.
28 september 2021
Antwoord van Loft Leaf
Hi Daryl,
That's what we like to hear, thank you for sharing the feedback!
Best wishes,
Jamie
Loved my first subscription plant
Loved my first subscription plant, “Liz” from Loft Leaf. Lovely personalised delivery with a hand written card too. The plant was huge and looks absolutely gorgeous hanging over my living room window! Will be buying lots more!
28 september 2021
Review zonder uitnodiging
Antwoord van Loft Leaf
Hi Rachel,
Super excited to hear that you loved your first subscription plant, and we can't wait for you to get your next :)
Cheers,
Jamie
Absolutely amazing store where you can…
Absolutely amazing store where you can find any plant you want! The website is very easy to use and the delivery was super fast. Definitely recommend and will buy some more plants myself. Thank you so much ❤️
26 september 2021
Beautiful and eco friendly pots and…
Beautiful and eco friendly pots and amazing advice with friendly service!
24 september 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.