Lokafy Reviews 63

TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

I have given some tours for them and at least once a year payment will be delayed for no reason other than the reason given once that their founder was on vacation. The money just doesn't come until I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Merci à notre guide Christina de nous avoir transmis sa passion pour sa ville pleine d’histoire! Et tout cela en français svp! Merci pour tes explications, ta douceur et ta gentillesse! Raynold et ses... Toon meer

Beoordeeld met 5 van de 5 sterren

Teresa is a wonderful guide and gave us a great insight into Bari and its culture from its history and its food. Even after the tour was complete Teresa sent us more information with regard to findin... Toon meer

Beoordeeld met 5 van de 5 sterren

Die Führung war wirklich toll und sehr entspannt, abseits der großen Touristenmengen haben wir spannende Ecken und Geheimnisse von Venedig entdeckt. Es waren drei entspannte und tolle Stunden, wie ein... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. Culturele rondleidingen
  3. Touroperator

Geschreven door het bedrijf

Lokafy is a sustainable tourism startup based out of Toronto with a mission to connect travelers with locals in more than 300+ cities. With our customised and private walking tours, you not only can explore the city on your own pace but can feel like a local anywhere in the world. Book in your preferred language and feel like having a friend showing you around their city. We are committed to making travel about the people you meet, not just the places you see! If you're looking for a way to take your trip personally, Lokafy is here to help.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

63 reviews

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Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Guides not getting paid on time

I have given some tours for them and at least once a year payment will be delayed for no reason other than the reason given once that their founder was on vacation. The money just doesn't come until I chase it down, though this time there hasn't even been a reply to my email or text. Wondering if it's just me or if other guides are having a similar experience.

3 juni 2026
Review zonder uitnodiging
Logo Lokafy

Antwoord van Lokafy

Hello Juiee,
Thank you for taking the time to share your feedback.
We sincerely regret the frustration caused by the delay in receiving your payment and apologize for the inconvenience this created. We understand how important timely payment is, and we appreciate your patience while the matter was being resolved.
We are pleased to confirm that your payment has since been processed. While this delay resulted from unforeseen circumstances, we recognize that clearer and more proactive communication would have helped manage expectations throughout the process.

We value the contributions you have made as a Lokafyer over the years and take your feedback seriously. As discussed, we are reviewing and improving our internal communication processes to help prevent similar situations in the future. Should you have any further concerns, please do not hesitate to reach out to us directly.

Thank you,
Modester
Lokafy Team

Beoordeeld met 5 van de 5 sterren

Walking tour of Bari with Teresa

Teresa is a wonderful guide and gave us a great insight into Bari and its culture from its history and its food. Even after the tour was complete Teresa sent us more information with regard to finding where the locals eat and what foods to try.
We highly recommend this walking tour to anyone visiting Bari.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Colorful Cape Town

The walk in downtown Cape Town with Inga was a great experience. She showed us so many special places (the flower market, the Mandela Museum, the Company Gardens, Bo Caap) and made us to better understand the city in its complexity and its diversity.
Furthermore she gave us some important advice on what to do in Cape Town. I would highly recommend a walk with a local and would book it again myself.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly, Laura made my Milan trip!

I came to Milan not really knowing what to expect, and I’ll be honest — I almost didn’t book a private guide. So glad I did.
Laura spent four hours walking me through the Duomo, the Galleria Vittorio Emanuele II, the Navigli district, explaining the oldest Milan, the second oldesr, and the whole time it just felt like exploring the city with someone who genuinely loves it. She knows her history inside out, but she tells it in a way that’s actually interesting — real stories, little secrets, things you’d never stumble across on your own.
She also has this lovely way of reading what you’re into and just… going there. I never once felt like I was being rushed through a fixed itinerary. And her English is perfect, so everything came across exactly as she meant it.
A few of the hidden spots she took me to were honestly my favourite moments of the whole trip. The kind of places you only find out about if someone who really knows the city takes you there.
If you’re visiting Milan for the first time, just book her. You won’t regret it.

7 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Tour with Dieter Heiser in Cape Town

I did a 6 hour private Tour with Dieter Heiser in Cape Town. It was a perfect start to get to know Cape Town. He is very knowledgeable everybody knows him and greats him. He brought me to areas where not everybody would go as a tourist. Lot‘s of nice shops, Cafés and nature and culture. It was definitely worth it! Great job - Dieter!

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Venedig ohne Trubel

Es war sehr interessant, das Venedig abseits der Touristenpfade zu erkunden . Sabina hat uns tolle Geschichten erzählt. Danke für die tolle Tour!!!

15 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great 2h private tour Vienna

We had a great 2h private tour in Vienna with Felix. Hé is very knowledgable, answering all our questions and adaptive to our interests. And he’s also a nice guy, what more can you wish for. The tour concept worked excellent for us.

17 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fraser is truly an incredible…

Fraser is truly an incredible photographer. He is exceptionally talented and so kind and patient with people. I didn’t even know how to pose for a photo, but in just one hour, he taught me everything I needed to feel confident and comfortable.

The photos are absolutely breathtaking beyond anything I could have imagined. The entire photoshoot was such a wonderful and enjoyable experience.

I’m so grateful for his guidance, his professionalism, and the beautiful memories he created for me. I highly recommend him to anyone looking not just for stunning photos, but for an amazing experience from start to finish.

26 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tolle Tour mit Dirk!

Es war sehr nett mit unserem Guide Dirk. Da wir schon viel vom Kapstadt gesehen haben hatten wir eine ganz tolle gemütliche Tour durch den Ostteil der Stadt, es hat uns sehr gut gefallen!

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Local guide

I have worked with Lokafy as a local guide in Tokyo for some years now and I truly enjoy the collaboration.

The platform allows us to offer personalized and authentic experiences, with good communication and flexibility.

A great human experience for both guides and travelers.

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Long-Term Collaboration Built on Trust


I’ve been collaborating with Lokafy for about 8 years, almost since their early days. Over that time, I’ve seen the company grow and evolve, and I’ve always appreciated the way they work with me as a local guide.
I run my own tour business in Copenhagen, so I choose carefully who I collaborate with. What’s kept me working with Lokafy over the years is the professionalism, clear communication, and overall reliability of the team. They’ve always been fair, responsive, and respectful in our interactions.
For me, long-term cooperation says a lot — and that’s exactly what this has been.

Warmly,
Dalit, Copenhagen

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Personal guided tour

This is a wonderful way to have a unique experience being guided through places by someone who has a knowledge /passion for their home town.
It's also helpful to be told some information about the history and culture of the country being visited.
As well as being given pointers about places to eat and to visit.

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

¡Maravilla en Rio!

¡Los pasamos de maravilla en Rio con Eugenia! Hicimos un tour de 6 horas y nos mostró toda la ciudad. ¡No puedo creer todo lo que vimos! Ella es muy conocedora, muy amable, una compañía excelente, y fue una experiencia mágica. Estar con Eugenia hizo que la experiencia fuera mucho mejor como siempre es con un Lokafier! Nos encantó lo flexible que fue el día, a la vez que eficiente, divertido y relajante. Muchas gracias, Eugenia, por regalarnos tantos recuerdos maravillosos!

9 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam guides in Hamburg from Lokify

We took the train to Hamburg to spend the day with a local guide from Lokafy through the Viator website.
The girl (Alexandra) was a refugee from the Ukraine, was not licensed as a guide and didn’t even speak German. She had no knowledge of the city and kept us entertained by asking questions about the US. Lokify did not want to refund the money , but it is very obvious that they are not vetting their guides at all.
Will never book a guide through them or Viator again.

18 juli 2025
Review zonder uitnodiging

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