I have purchased cupcakes and cakes for my family in London. They are truly delicious. The owner is also very friendly. I’ve had to change some shipping dates and they’ve done that quite quickly. I h... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... Toon meer
Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... Toon meer
We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... Toon meer
Bedrijfsgegevens
- Taartenwinkel
- Bakkerij
- Cupcakewinkel
- Online voedselbezorgdienst
- Afhaalservice
- Bakkerij voor bruidstaarten
Over Lola's - Lola's Bakery West Hampstead
Geschreven door het bedrijf
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Geschreven door het bedrijf
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contactgegevens
168 West End Lane, NW6 1SD, London, Verenigd Koninkrijk
- +44207 431 1904
4,6
Uitstekend
343 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cake was ok
Cake was ok, a few more berries would have been better. Also, there’s no collection point near me and it was long to collect from Lola’s Bakery. It’s also absurd to charge for collection.
28 november 2023
Antwoord van Lola's - Lola's Bakery West Hampstead
Hello,
Thank you for taking time to share your feedback with us.
I am glad to hear you did enjoy the cake. I will be sure to pass your comments to our Product Development team as well as the Bakery team for further review and consideration in the future bakes.
I am so sorry to hear you were slightly disappointed with the collection process. We do have several locations around London, and I can assure we will put your feedback forward to the relevant teams to consider more locations in the future.
Our collection fee for orders below £30 is included to account for the transportation costs.
I hope this helps.
If you wish to discuss this further, please to get in touch at hello@lolascupcakes.com
Best wishes,
Marta
Vegan & Gluten Free Raspberry & Lemon Cake
I purchased the Vegan & Gluten Free Raspberry & Lemon Cake - Medium for my Mothers 80th Birthday party and it was gorgeous to look at and to munch through! Absolutely delicious.
I wasn't aware that Lola's did birthday etc. cakes but I for one am glad they do :)
25 november 2023
Very nice cake
Very nice cake, easy ordering online and very pleasant staff in West Hampstead shop. Everybody complimented me on the lovely cake at my sons birthday (it was a naked cake chocolate with vanilla buttercream). The fruit decoration with berries on top was lovely.
The only thing is I wish to give 5* instead of 4- I wish I could have seen the different sizes in the shop before ordering and also baught/offered a slice to taste before purchasing the cake. The particular type/flavour and the XL and L sizes were not in the store - so had to order a bit blindly.
Otherwise it would be 5*.
Wonderful service in the store.
1 november 2023
The cake was delicious
The cake was delicious, as always.
The staff were also extra accommodating, working around my time frame to get the cake out to me as conveniently as possible.
8 november 2023
Amazing cake for my 40th birthday
Amazing cake for my 40th birthday! I picked the chocolate and raspberry one for 40 people. Let me tell you, there was plenty of cake, and it was so moist, chocolatety and the raspberry gave it a delicious sharpness to balance it out... Put the leftovers in the freezer to enjoy at a later date.. Elisabeth
4 november 2023
Lovely staff at West Hampstead .
Lovely staff at West Hampstead .
Cake delicious .
Great day had by all .
30 oktober 2023
Great service, great cake
I ordered a cake for my partner's 90th birthday. Easy to order online, got an email it was ready to pick up and I'm and out of the shop quickly. I particularly liked the temperature gauge on the box, so i knew that i was serving it in peak condition.
The cake itself - chocolate and raspberry - was absolutely delicious. Lovely and most and kept well for a couple of days. Everyone who sampled it remarked how good it was.
28 oktober 2023
Everything was great and practical to…
Everything was great and practical to hand out as cupcakes less mess. Everyone one enjoyed the cakes.
My daughter loved the number 7 unicorn cupcake. Enough for everyone even ME! Thank you definitely will be back
28 oktober 2023
Great customer service
Lola's cupcakes team always amazes me with their kindness and their will to give you that extra special experience when you buy their delicious products. If you have an issue with your order or a suggestion to improve a product, they're willing to listen to you and are very quick to act on your comments, making your whole experience much more enjoyable.
16 oktober 2023
Recommend highly.
My experience is the same every time I buy from Lola’s West Hampstead. Been going for years.
The most delicious and luxurious cakes and cupcakes at affordable prices.
I’ve ordered two birthday cakes within the last two months. Both super delicious and gorgeous to look at. Pick up super easy. Cake always ready and staff always friendly and accommodating.
I’d always recommend Lola’s. Also helpful for vegan/ dairy free and gluten free individuals. Their chocolate fudge cupcake is divine.
24 oktober 2023
Excellent service and cake
A delicious cake ordered and collected without any problem.
24 oktober 2023
It was the perfect cake
It was the perfect cake for alot of opinions and tastes. Easy to order and good selections.
17 oktober 2023
Delicious birthday cake
I ordered a fresh berry birthday cake for my daughter's 30th. Lots of flexibility in choice of colours, flavours, icings etc plus personalisation. It was absolutely delicious, everybody commented on it - the cream cheese/mascarpone icing particularly made it really special.
15 oktober 2023
Delicious and gone within the hour
19 oktober 2023
Delicious cake - ready for next day!
Ordered for next day pick up. Easy to order. Communication on confirmation and when/ where pickup was clear and timely. Cake was ready as promised and super delicious!
6 oktober 2023
Ordered online
Ordered online, text came through on the morning it was ready which was very helpful, however when we went to pick up it took too long to find it and the west hampstead branch.
Was a lovely tasty cake no problems with it.
4 oktober 2023
Perfect birthday cupcakes
Delicious rainbow cupcakes were perfect for our daughters birthday party. Beautifully decorated and great service
2 oktober 2023
Great cheesecake
Great cheesecake! Fresh and tasty. The base is perfect. Great service too! I highly recommend it.
30 september 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.