Purchased a banana dessert pot which was delicious. Fresh bananas, soft sponge and sweet caramel all presented in a decent size pot. Will definitely be buying this again!!!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service of Brent cross shopping centre , always. I had to do the collection of birthday cake and it was a confusion abou H.B message, and the H.B message was missing, but the very polite an... Toon meer
Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... Toon meer
Delicious cupcakes and made up for last time I bought them as they weren't nice. I really enjoyed the details on the Toy Story theme. My daughter loved it for her birthday, prefer the cupcake idea tha... Toon meer
Bedrijfsgegevens
- Taartenwinkel
- Bakkerij
- Cupcakewinkel
- Online voedselbezorgdienst
- Afhaalservice
- Bakkerij voor bruidstaarten
Over Lola's - Lola's Brent Cross
Geschreven door het bedrijf
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Geschreven door het bedrijf
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contactgegevens
Shopping Centre, Upper Mall, NW4 3FP, Hendon, Verenigd Koninkrijk
- +44203 318 6453
4,6
Uitstekend
812 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
Delicious cake, organised, notified when cake arrived, beautifully presented and good website.
28 februari 2026
The Carrot cake was a 40 th Birthday…
The Carrot cake was a 40 th Birthday present. It was very delicious and got same feedback from a few relatives too. Thanks
6 maart 2026
Excellent cake in taste
Excellent cake in taste. Slight issue regarding the side of the cake but was quickly and effectively resolved. Excellent customer services
1 maart 2026
By far the best
This is our favourite cake shop for birthday cakes.
Easy to order, cakes are fresh, and collection is easy.
27 februari 2026
Delicious cake!
The cake was loved by both children and adults. Best chocolate cake. Moist and delicious. The decorations on top were great to look at and eat! Would order again.
22 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I felt it wasn't tasty enough this time
22 februari 2026
Antwoord van Lola's - Lola's Brent Cross
Hello Maria,
Thank you for taking he time to let us know about your order.
I am sorry you felt it wasn't tasty compared to the past.
So we can review and log your feedback I will email you shortly so we can discuss this further.
I hope to hear from you soon.
Best wishes,
Alice
It was a lovely experience
It was a lovely experience. The cake was moist could taste the cherries and the mascarpone cheese was just the right amount to give that kick to the gateau .
My boys really enjoyed their birthday cake. Now they are much older ! When they were little they used big words like SCRUMPTIOUS ! It was🍰
17 februari 2026
Couldn’t be more delicious if it tried
Couldn’t be more delicious if it tried!
One of the tastier cakes I’ve ever eaten
28 januari 2026
I am very unhappy with this cake
I am very unhappy with this cake. It was vanilla flavour, and the taste was really bad. The texture and flavour were not right at all — it tasted disgusting. My kids refused to eat it, and everyone who tried it said it was “yucky.” I even tried it myself just to check, and I ended up throwing everything away.
I bought the chocolate one before and it wasn’t very good, but this time was the worst. Something is definitely wrong with this product. I do not recommend this cake at all.
24 januari 2026
Antwoord van Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry you have been disappointed on this occasion.
I can assure you that all orders are freshly baked and prepared for the date of collection/delivery.
I can see you ordered the Football cake with the vanilla sponge option which was collected on 24/01. We don't seem to have received any communication from you regarding this issue.
We would like to understand more about why you found the cake to be not as per your expectations. I will be in touch via email soon to discuss the matter further.
Kind regards,
Absolutely incredible cake from Lola’s
Absolutely incredible cake from Lola’s. The Stitch design was perfect and the cake itself was unreal – so fresh, light and delicious. Every single person loved it and we had so many comments on how amazing it was. Could not fault it at all. Thank you Lola’s for the most perfect birthday cake!
10 januari 2026
As per usual
As per usual, Lola’s never let us down , cake was so yummy 😋 I love the new packaging, easy to get the cake out and store for later, Thankyou!!
9 januari 2026
Outstanding taste and delivered with…
Outstanding taste and delivered with short notice
9 januari 2026
I have purchased two small birthday…
I have purchased two small birthday cakes from Lolas Bakery and honestly they are the best ever. I've ordered much more expensive ones before and nowhere near as good. It's so clear and quick to order and the pick up service and staff in Brent Cross are phenomenal. I just so recommend doing this for a Birthday party. I would say one of their smallest one easily cuts into 30 / 35 finger sized portions it's really big. The Elsa one you can eat the ice sculpture, my daughter so was excited!
10 januari 2026
Review zonder uitnodiging
Antwoord van Lola's - Lola's Brent Cross
Hello,
Thank you for taking the time to leave us a review.
I am sorry to hear about your experience in store and would like to look into this for you.
I be in touch via email to get a little more information.
Kind regards,
Chrissy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.