Ordered Red Velvet cake for a colleagues service anniversary. Ordered online super easy collected before 9am on the day I needed. Cake was fresh and tasted great. Would use again.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... Toon meer
I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... Toon meer
It was perfect, I ordered a cake for my birthday and was a little nervous about it, it was my first time with Lola’s cupcakes. The place was a bit difficult to find when you’re not used to the city bu... Toon meer
Bedrijfsgegevens
- Taartenwinkel
- Bakkerij
- Cupcakewinkel
- Online voedselbezorgdienst
- Afhaalservice
- Bakkerij voor bruidstaarten
Over Lola's - Lola's Canary Wharf
Geschreven door het bedrijf
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Geschreven door het bedrijf
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contactgegevens
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Verenigd Koninkrijk
- +44207 516 0534
4,6
Uitstekend
591 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delicious cake
Delicious cake, excellently presented and lovely service from your Canary Wharf branch. This cake made the birthday celebrations exceptionally tasty, so thank-you!
17 augustus 2026
Red Velvet Cake - Collection
Ordered Red Velvet cake for a colleagues service anniversary. Ordered online super easy collected before 9am on the day I needed. Cake was fresh and tasted great. Would use again.
20 augustus 2026
Staff really helpful
8 juli 2026
Lovely
Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my car.
1 augustus 2026
Delious cake cake
Delious cake cake , easy to order and collect will definitely use again.
20 juli 2026
I can not fault this cake at all
I can not fault this cake at all! Not only did it look beautiful it also tasted amazing! Lola’s service from start to finish was exceptional.
14 juli 2026
High quality cake delivered on time
4 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Sadly disappointed…
The order and communication were properly done and satisfactory. The Vegan Raspberry and Passionfruit Cake was unfortunately not tasty, at all. The “buttercream” substitute tasted only of margarine and also quite salty. I was expecting a sour and sweet flavour especially because of the passionfruit but it was bland and basically tasted of sugar and margarine, the whole cake. It was for my husband’s birthday and none of our guests could actually finish their slice. Sadly disappointed. Because every cake I bought there before were tasty, including the chocolate vegan one.
19 juli 2026
Antwoord van Lola's - Lola's Canary Wharf
Hello Mon,
Thank you for taking the time to leave your feedback about your recent order with us.
We are truly sorry to hear that the Vegan Raspberry and Passionfruit Cake did not meet your expectations. We appreciate you bringing the issues with the flavour and texture of the cream cheese icing used to our attention. We are concerned to learn that the cake was bland and salty, and we understand your disappointment, particularly given your positive past experiences with our other vegan cakes.
We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.
If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com so we can assist you further with this.
Best wishes,
9 year olds review -Very kind and understanding and thoughtful to customers and I really appreciate this company and it's hard word. The cupcakes are amazing Well done Lola's cupcakes👏👏👏👏👏
Very kind and understanding and thoughtful employees, I really like the company and the cupcakes they make
Please note the above review was written by my 9year old son.
18 juli 2026
Great professional staff
Great professional staff , very accommodating and patient. Product was exceptionally fantastic for a 60th Birthday (Berry Cake). Fantastic Oder service too - ordered on a Monday 1pm was ready for collection Wednesday 08.30am from desired collection site. Brilliant!
10 juli 2026
Perfect Blueberry cupcake
18 juli 2026
It was perfect
It was perfect, I ordered a cake for my birthday and was a little nervous about it, it was my first time with Lola’s cupcakes. The place was a bit difficult to find when you’re not used to the city but the employee was very friendly and helpful so I totally forgot about that :)
26 december 2025
Easy to use website
Easy to use website. Unhappy about paying extra fee even if customer collects own cake from store.
21 juni 2026
Great taste and overall quality
Great taste and overall quality. Easy to order and collect.
10 juni 2026
The cake looked and tasted great &…
The cake looked and tasted great & great convenience to be able to collect.
17 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.