Lola's - Lola's North Greenwich Reviews 

Lovely cake .. fresh ingredients…beautiful presentation. Great value for money.

The attention on local was very good and the cupcakes always delicious

I ordered the Fresh Berry cake for collection in North Greenwich station. Easy process and I was kept up to date at every stage. The best cake I’ve ever had. Highly recommend.

Very quick service. Friendly staff.
However, we ordered the vegan red velvet cake and it was very bland and grainy.

The cake was great and the delivery on time

Fantastic cake and decoration, delivered on time with really helpful delivery time updates.

Lovely vegan Christmas cake, very beautiful and delicious. Easy collection and friendly staff. Thank you.

Easy to order, regular updates provided!!
Beautiful presentation and delicious cupcakes. Recipient very happy 😊
Thank you Lola.

Had a good experience, the two ladies that to my order were very nice and helpful, the person over the phone was very nice and helpful when I wanted to fix the spelling of the message on the cake I bought, the cake was a delight and loved by everyone but the experience of picking up the cake was terrible - We were not acknowledged and waited in front of the Lolas stand while the lady behind was playing on her laptop and and doing various other things despite seeing us there. I took my phone out and opens the message saying order ready for collection and decided to hold it in front of her so that maybe she sees it and reacts. She did, the only thing that came out of her mouth was “I need a name”, she gave me the cake and that was it. No greeting, no thank you and goodbye, no communication at all, just a rude black lady working in the N. Greenwich Lola’s Cupcake stand on 10 Dec. I wasn’t impressed that the cake was in a standard box rather than the box that shows you the right temperature of the cake to eat but hey, I guess you can’t expect high standards to be upheld at all times from Lola’s. Taking off a star for this.

Also would like to say that I have a tonne of stamps from the old loyalty programme and now with the old one there is no transferability and apparently they are worthless now even though I have about 4-5 cupcakes worth. Won’t take a star off for this but flagging as not a great way to treat regular customers.

Absolutely delicious selection of cupcakes.
I was so happy to have a wide selection of gluten free options (though I'd love to see some other flavours added to the gluten free range).
My flatmate and I enjoyed them very much, and will certainly be buying more.

Great cake! Great service! Thanks

The delivery system was very bad, and customer service was rude on phone and not helpful

Great Diwali special vegan cake. It was well received by the party… cheers!

Great service just a tad upset that I didn’t double check the message on the cake for grammatical errors but will surely be using Lola’s again.

I ordered a 6 inch vegan cake to pick up at the chilled collection locker in Greenwich, I found that it was difficult to amend my order once it had been placed and that I would have to go through an email correspondence rather than having the option to do it myself easily online. The order cost £18 altogether, which I find quite expensive especially considering the cake is only 6 inches and is made with sugar, soya and wheat still, not raw natural ingredients. Although it was very tasty, I won’t be ordering again as I can’t justify paying this amount for a cake that is 6 inches

Good service

Thank you for the lovely mermaid cake, it was super yummy😋😋

Well, lately Lola is not delivering the 100% service.
I wasn't able to collect my order because the fridge wasn't connected to a server. I was waiting for abour 1h and no one could fix it. My last option was to receive a refund and running to find another cake for my son birthday!!
Please, service more often your fridges!!

It’s so bad
Unfortunately this time we were all disappointed. we have always trusted Lola’s cupcakes for our family birthday cakes but this time we were disappointed with service. I ordered two birthday cakes for my daughter and me for our birthday. We have prepared everything for the birthday. but they didn’t delivery the cake, and they also didn’t explain why. They just apologized and said it will delivery tomorrow. My little daughter was sad & cried a lot, because there was no cake for her birthday. Nobody needs birthday cake for tomorrow when no longer birthday. They left a sad memory on my daughter's birthday.
It’s a very bad service.